5 Replies Latest reply on Dec 8, 2014 9:45 AM by kevin_intel

    DX58SO RST RAID 5 Fantom Disk after Disk Failure


      I'm running Windows 7 Pro x64 on DX58SO with Intel Rapid Storage Technology, version, three Disk RAID 5. I had a disk, Seagate Barracuda ST3500320AS 500GB, fail and got an indication from the RST icon in the notification area. I replaced the disk and the SATA Array is currently rebuilding and about 60% complete. However, when I open the Intel Rapid Storage Technology program, I see four disks,  three show status as normal and one phantom disk, status missing, port location: unknown. It also shows the serial number of the old disk with a colon and zero added, but nothing else. I'm hoping that this phantom disk will disappear when the SATA Array finishes rebuilding, but I don't get the impression that it will. Also, on the Status tab, of the RST program, the current status indicates the system is reporting one or more events, and data may be at risk. It then indicates to refer to the details below for more information. There are two events indicated. The first is that the SATA Array 0000 is rebuilding and the second is "Unknown disk on Controller 255, Port Unknown: Missing.


      Will this missing phantom disk issue resolve when the system finishes rebuilding the SATA Array after replacing the failed disk?


      Thank you in advance for your assistance.