I am afraid to say that the graphics controllers is not related to Microsoft* office tools.
My best recommendation is to uninstall the software and reinstall it again. If you want to download the latest driver from our side, you can get it at:
It is also important to mention that since your computer comes with switchable graphics, the computer system manufacturer has developed custom drivers for your unit.
I am afraid reinstalling Office 2013 won`t help. I have two of the same notebooks with the exact same configuration and the problem occurs on both notebooks. Beside from the problem in office i have have other issues which sound similar to me.
Sometimes when i try to maximize a window in windows 7 x64 the window doesn`t overlay over an existing window (i can`t describe it any better i hope you get the idea) it just doesn`t come up into the foreground which is the exact experience i had in office 2013 where the popup box disappears behind my word 2013 paper after round about 1 second.
I would love to try the latest driver for the Intel HD4000 but unfortunately it doesn`t seem to work in tandem with the Mobility Radeon 8870M. Of course i downloaded the latest driver from samsung which currently is 220.127.116.1163.
Any further ideas?
I have the same problem you mentioned above, but no solution. Just wanted to confirm it might be a Microsoft Office 2013 issue.I have a Radeon HD5450 and AMD cpu running under Win7 64bits ultimate. And I have the most recent WHQL drivers.
I just reinstalled windows 3 times in a row because of other software installation mistakes. And I got the same issue for Office2013.
When excel or word is open, then launch another program, the first goes to the background.
When I try to maximize its windows or click to go to the foreground, It does not show up, only a part of the ribbon is active, the document main part is hidden.
In a virtualbox, everything is ok.
A workaround would be to close word windows, then, re-lauch the program to get it in the foreground..
I am still interested if you have a better solution.
As mentioned before this issue is not related to the Intel Graphics Controller since skyrail is having problems with the AMD processor too.
Based on the information posted, I think it is related to a compatibility issue with the tool and any service on the operating system. I recommend you contacting MS and report this issue to them and see if with a windows update or a patch from their side this issue can be fixed.
I M NEW TO D COMMUNITY...MY DELL LAPTOP HAS HD 4000 GRAPHICS ..YESTERDAY I UPDATE THE DRIVER.INSTALL NEW DRIVER.THEN I PLAYED WELL.BUT WHEN I RESTART MY LAPTOP THE SCREEN GOES SOMETHING COLOURING.LIKE....WHATEVER.SO I GO BACK TO THE PREVIOUS VERSION.....I WANT 2 USE DS VERSION WHAT HAPPENING PLZ TELL ME