Ok I did continue my tests.
I did found a work around,
There are 4 pcie slots on the board
First the Intel 1000 Pro/MT NIC was in the last slot, I moved it up to the first, now everything is working.
Bug ? or undoccumented incompatibility ?
Although a slightly different board (DH87MC), I am having a similar (but not exact) issue: http://communities.intel.com/message/202847#202847.
It will randomly BSOD if I have 16GB (4GB x 4) installed. I am OK with 8GB (4GB x2).
I wonder if they are related?
I have had problems with the RAM that you are using on several recent Intel boards. I had to go with the "standard height" model (KVR1333D3N9H/4G) and it seems to work better.
Hello Tomsworld, thanks a lot for the information provided. I would like to inform you that we are already checking if the issue is relating to a BIOS bug or compatibility.
I am going to send the complete system configuration to the Engineering Team.
Thank you sylvia, if you need other info / tests please don't hesitate to ask.
Thank you for looking into this issue.
If I need something else I will get in touch with you ASAP.
Thanks a lot..!
Just built a Intel DH87RL based computer for a client with 16GB (2 X 8GB) Kingston KVR16N11K2/16 memory.
I have the same problem of the PC rebooting when shutdown.
Everything is checked and updated but this problem remains.
I have just built a Intel DH87RL PC with KVR16N11K2/16 memory.
Everything is updated but the computer reboots when shutdown.
sorry fior multiple post, was receiving error messages
Hello Compucanicsbvba, thanks for letting us know about your issue. I'm going to share your experience with the Engineering team. They've been trying to recreate this problem, but they have not been able to do so.
Please check this forum for additional information. http://communities.intel.com/thread/43812
sylvia_intel Aug 27, 2013 1:07 PM
> They've been trying to recreate this problem, but they have not been able to do so.
Does this mean that the Engineering Team has tested
Intel DH87RL PC with KVR16N11K2/16 memory
without any problems?
If yes, have they also tested it with 32 GB RAM
(2xKVR16N11K2/16 = 4x8 GB RAM) ?
> Intel DH87RL PC with KVR16N11K2/16 memory
my 16GB-Setup is working since two days without problems.
After a few more days I will update the bios,
I hope this will not lead to the "reboot"-problems.
same problems here: permanent reboot with 4x2gb ram (kingston kvr1333d3n9/2g).
when having 2 of them installed: no problem. but 4 of them: permanent reboots. os does not boot; black screen. latest bios installed.
> Patrick, which BIOS version are you using?
bios version: RLH8710H.86A.0314.2013.0410.1954
product code: BOXDH87RL
board version: G74240-400
unter topic "c't 19/13: Wünsch Dir was Sparsames"
you can find two screenshots of the bios-settings I use.
(My front fan is connected and uses the same settings as the rear fan.)
My 16GB-setup is still working, I am only using it for 3-4 hours a day.
Two times I had a strange behaviour when doing a win8 reboot:
- it looks like the os does a clean shutdown
- the monitor switches to standby
- the pc is still running
- but the monitor stays in standby
- only 6s poweroff resolves this issue for me
This problem is not reproduceable.
(I tried two more reboots, also it did not happen in the win8 installation reboots.)
Please tell me, if it is safe to install the latest bios (6/6/2013 0320).