5 Replies Latest reply on Sep 1, 2013 7:03 AM by idahosurge

    BSOD's When Formatting Crucial M500's


      This is my first post at Intel's forums and I do not know where to post this so I will start here.  If anyone knows of a better place let me know and I will post in the better suited section.


      I was trying to install two M500 960GB SSD's then after I run the "New Simple Volume Wizard" and it starts to format the drive the blue wheel just keeps spinning for 5 to 7 minutes and then I get an error message "The operation failed to complete because the Disk Management console view is not up-to-date.  Refresh......"  See the attached screen shot for the whole error message. 


      I try to install the drives one at a time with only one plugged in when I turn on the PC.  I have tried to use the wizard on each drive five times and I also have gotten two BSOD's while the wizard was trying to format.  Both BSOD's were code 4a.


      I tried using diskpart, but I soon as hit enter to start the format I got a BSOD.


      Long story short, the DVD that came with the Asus Maximus VI Extreme installed Intel RST drivers  These drivers cause problems when trying to format the M500 as described above.


      I then uninstalled drives and installed Intel RST drivers, I downloaded these from the Asus website.  These drivers also
      caused the same problems when formatting.


      I then uninstalled drivers and Windows 7 installed Intel RST drivers Drivers work.


      I then found some v10.5.1.1001 drivers on another PC, installed those and those work.


      There is another person with and M500 and an Asus motherboard that had the same
      problem I did.  He is the one who found the solution.  You can read his comments on the thread at Overclock.Net


      I had no problems with two 840 Pro SSD's and a WD HD.


      I have informed Crucial Tech Support of the problem and solution. I am also going to submit a support ticket to Asus so they are aware of this issue.


      I am requesting in this forum that this be addressed by Intel because right now I can not update my Z87 motherboard to the latest Intel RST drivers.


      M500 Error.jpg