8 Replies Latest reply on Aug 6, 2013 12:33 AM by entik

    dh67bl problem after AC power renewed

    entik

      Hello,

      I have dh67bl configured so it turns on after AC power supply is lost and renewed again. It works, but very strangely. After the AC supply is renewed, bios freezes on the first intel logo screen, without any text displayed. It stays like this for ~80s, and then it continues with boot sequence normally.  Also when this happens, bios seems to ignore all settings regarding the boot sequence speedup (do not turn on graphics, USB and boot just from HDD).

      I observed this behavior only after AC power is lost, when I just restart the system or turn it off and on again without AC disconnected, it boots at normal speed. Also it does not matter if I have any peripheries connected (USB, ETH) and boot order settings does not influence it neither (I have enabled only boot from HDD as #1 option).

       

      Some details about my board

       

      model:  dh67bl

      version: aag10189-213

      bios version: blh6710h.86a.0160 (newest available)

       

      I would be grateful for any tips what might be causing the problem. Also turning on any debug messages during boot sequence would definitely help - but I have not found any switch enabling this.

       

      thank you

      Entik

        • 1. Re: dh67bl problem after AC power renewed
          Ziad Aghar

          As a rule you should always provide your PC with a clean uninterruptible power source.

          I know this is not the solution but it's a step in the right direction which will eliminate your problem.

           

          If you have electric cut offs in your country then, a decent UPS is your answer.

          • 2. Re: dh67bl problem after AC power renewed
            entik

            Thanks for suggestion, the problem is not in electric cut offs, but in system specification. I have this PC build-in in a bigger system, which needs to be powered off completely when not used. When this happens, power is cut off by a switch for whole system in less than one second. PC is connected behind UPS, so when UPS detects cut off, it turns off PC in non-damaging way and then it turns off itself as well, which causes power cut off for PC.

            Since in system specification is that it has to be able to turn itself off completely, I cannot leave UPS on (and it would run out of power eventually anyway).

            • 3. Re: dh67bl problem after AC power renewed
              joe_intel

              I believe this is a normal behavior since I have seen something similar before but I am not exactly sure about that boot delay you are getting during the Intel® splash screen; I would probably have to test this just to make sure. Do you get the same results with different BIOS version?

              • 4. Re: dh67bl problem after AC power renewed
                entik

                I have tried two versions (156 and 160), and I haven't noticed difference. If it is normal behavior, is there any way how to display some text output about what is going on at the moment? Like this, it seems that PC just froze...

                • 5. Re: dh67bl problem after AC power renewed
                  joe_intel

                  There is no more POST on-screen display besides the hexadecimal POST codes on the corner; however, you may check in the BIOS event log. Can you provide more information about your system configuration?

                  • 6. Re: dh67bl problem after AC power renewed
                    entik

                    The hexa POST code does not change, it is the same for both quick and "frozen" boot. I'll try the log again, but I think I have already looked there and only event there was something with chasis, dated to PC assembly time.

                     

                    Configuration is pretty much basic, Core i3, 2TB HDD, 4GB ram, mouse, keyb, some custom USB peripheries - I have tried booting with those disconnected and there was no difference. If you need more detailed info (frequencies, component manufacturers/models, ...), please let me know what exactly might be helpful.

                    • 7. Re: dh67bl problem after AC power renewed
                      joe_intel

                      Something like: processor model, RAM model or clockspeed and voltage, power supply wattage or model, any other internal device connected to the motherboard…

                      • 8. Re: dh67bl problem after AC power renewed
                        entik

                        Sorry for delay, I was away from office for some time. Towards the PC specs:

                         

                        CPU - Core i3 2130

                        RAM - 2 x 2GB Kingston DDR3 1333MHz CL9

                        PSU - It is Chieftec CD-01B-B case with built in 350W PSU, I believe the model is GPA-350S

                         

                        There was no OC, so all voltages are on default levels. No other internal devices are connected to the board.