1 Reply Latest reply on Jul 22, 2013 2:37 PM by Diego_Intel

    Display turns off/on every couple of seconds | i7-4700MQ + GTX 765M + Win7x64

    AndysIntelTroubles

      Hi Guys,

       

      I just updated my chipset drivers and now my notebook's display turns off and on every frew seconds.

      It appears to be related to the switching between the nvidia and intel graphics card because when i run a game the display stays on.

       

      This is my hardware (let me know if you need more)

      Intel® HM87 Express Chipset

      NVIDIA GeForce GTX 765M 2048MB GDDR5 GPU-GTX-765M-A523           

      Intel Core i7-4700MQ Quad Core - 2.40 - 3.40GHz 6MB 47W KCI-4700MQ   

       

      I'm running windows 7x64 ultimate

       

      Is that a common issue?

       

      I would much appreciate any help!

       

      Andych

        • 1. Re: Display turns off/on every couple of seconds | i7-4700MQ + GTX 765M + Win7x64
          Diego_Intel

          We provide Intel(R) Chipset Software Installation Utility which is a set of dll files for the operating system to properly name the hardware on the chipset, however this is not a chipset driver.

           

          In such case, updating Intel(R) Chipset Software Installation Utility (which actually does not update anything if Intel(R) Chipset Software Installation Utility has been already installed in a system) should have no effect on the system configuration to cause a behavior like the one you are reporting.

           

          In that case, you should check with your computer manufacturer in order to see that the system is configuration properly or to set it back to their defaults so it will work the way they designed it to operate.