1 2 Previous Next 20 Replies Latest reply on Jan 4, 2016 4:55 PM by EstebanC_Intel

    Resolution grayed out when I plug into projector via VGA

    AVGUY81

      I have intel graphics 3000 HD with Win 7 on a Dell Lattitude. When I plug into a projector, I am not able to change resolution at all. The drop down box with choices is grayed out and it is stuck at 1366x768. I need it at 1024x768.

       

      Any thought why I am losing the ability to change resolution at all?

        • 1. Re: Resolution grayed out when I plug into projector via VGA
          Diego_Intel

          Is the Multi-monitor configuration set as Clone or to Extended desktop? You may need to set this as extended desktop to be able to use a different resolution on each display. To set this, please use this article:

           

          Graphics | How To Enable Extended Desktop Mode

           

          Furthermore, you may need to adjust the resolution creating your own custom resolution for that device as the projector may not use EDID.

           

          Graphics | Custom Resolutions & Modes

          • 2. Re: Resolution grayed out when I plug into projector via VGA
            hulbertc

            Having the same issue on a few different computers, a resolution to this would be great!

             

            Only affecting a few Dell Latitude E6520 computers.

            • 3. Re: Resolution grayed out when I plug into projector via VGA

              Hi hulbertc,

               

              I would like to verify more information about your system configuration so, can you please post your dxdiag report and the graphics report here?

               

              How to get it?

              Dxdiag Report: Type dxdiag in Start Menu> open> Save> Copy/Paste here.

               

              Graphics Report: Right click on desktop> Graphics Properties> Options> Drop Down Menu> Information Center> Save> Open .txt file created> Copy/Paste here.

              • 4. Re: Resolution grayed out when I plug into projector via VGA
                hulbertc

                Thanks in advance for your help, I did not get a chance to get the graphics report, will have to get that later.

                Below is my Dxdiag64 information as requested:

                 

                ------------------

                System Information

                ------------------

                Time of this report: 2/26/2014, 10:53:50

                       Machine name: MES-1FDQWV1

                   Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)

                           Language: English (Regional Setting: English)

                System Manufacturer: Dell Inc.

                       System Model: Latitude E6530

                               BIOS: BIOS Date: 01/13/14 16:27:31 Ver: A14.00

                          Processor: Intel(R) Core(TM) i7-3520M CPU @ 2.90GHz (4 CPUs), ~2.9GHz

                             Memory: 8192MB RAM

                Available OS Memory: 8098MB RAM

                          Page File: 4329MB used, 11862MB available

                        Windows Dir: C:\Windows

                    DirectX Version: DirectX 11

                DX Setup Parameters: Not found

                   User DPI Setting: Using System DPI

                System DPI Setting: 96 DPI (100 percent)

                    DWM DPI Scaling: Disabled

                     DxDiag Version: 6.01.7601.17514 64bit Unicode

                 

                ------------

                DxDiag Notes

                ------------

                      Display Tab 1: No problems found.

                        Sound Tab 1: No problems found.

                          Input Tab: No problems found.

                 

                --------------------

                DirectX Debug Levels

                --------------------

                Direct3D:    0/4 (retail)

                DirectDraw:  0/4 (retail)

                DirectInput: 0/5 (retail)

                DirectMusic: 0/5 (retail)

                DirectPlay:  0/9 (retail)

                DirectSound: 0/5 (retail)

                DirectShow:  0/6 (retail)

                 

                ---------------

                Display Devices

                ---------------

                          Card name: Intel(R) HD Graphics 4000

                       Manufacturer: Intel Corporation

                          Chip type: Intel(R) HD Graphics Family

                           DAC type: Internal

                         Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_05351028&REV_09

                     Display Memory: 1696 MB

                   Dedicated Memory: 64 MB

                      Shared Memory: 1632 MB

                       Current Mode: 1366 x 768 (32 bit) (60Hz)

                       Monitor Name: Generic Non-PnP Monitor

                      Monitor Model: unknown

                         Monitor Id:

                        Native Mode: unknown

                        Output Type: HD15

                       Monitor Name: Generic PnP Monitor

                      Monitor Model: unknown

                         Monitor Id: LGD033B

                        Native Mode: 1366 x 768(p) (60.052Hz)

                        Output Type: Internal

                        Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32

                Driver File Version: 9.17.0010.3040 (English)

                     Driver Version: 9.17.10.3040

                        DDI Version: 11

                       Driver Model: WDDM 1.1

                  Driver Attributes: Final Retail

                   Driver Date/Size: 2/22/2013 16:50:28, 12615680 bytes

                        WHQL Logo'd: Yes

                    WHQL Date Stamp:

                  Device Identifier: {D7B78E66-4226-11CF-7878-3F25B7C2C435}

                          Vendor ID: 0x8086

                          Device ID: 0x0166

                          SubSys ID: 0x05351028

                        Revision ID: 0x0009

                Driver Strong Name: oem62.inf:IntelGfx.NTamd64.6.0:iIVBM0:9.17.10.3040:pci\ven_8086&dev_0166&subsys_05351028

                     Rank Of Driver: 00E00001

                        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

                   Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                       D3D9 Overlay: Supported

                            DXVA-HD: Supported

                       DDraw Status: Enabled

                         D3D Status: Enabled

                         AGP Status: Enabled

                 

                -------------

                Sound Devices

                -------------

                            Description: Speakers / Headphones (IDT High Definition Audio CODEC)

                Default Sound Playback: Yes

                Default Voice Playback: Yes

                            Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76DF&SUBSYS_10280535&REV_1002

                        Manufacturer ID: 1

                             Product ID: 100

                                   Type: WDM

                            Driver Name: stwrt64.sys

                         Driver Version: 6.10.6454.0000 (English)

                      Driver Attributes: Final Retail

                            WHQL Logo'd: Yes

                          Date and Size: 2/5/2013 05:59:48, 544768 bytes

                            Other Files:

                        Driver Provider: IDT

                         HW Accel Level: Basic

                              Cap Flags: 0xF1F

                    Min/Max Sample Rate: 100, 200000

                Static/Strm HW Mix Bufs: 1, 0

                Static/Strm HW 3D Bufs: 0, 0

                              HW Memory: 0

                       Voice Management: No

                EAX(tm) 2.0 Listen/Src: No, No

                   I3DL2(tm) Listen/Src: No, No

                Sensaura(tm) ZoomFX(tm): No

                 

                ---------------------

                Sound Capture Devices

                ---------------------

                            Description: Microphone Array (IDT High Definition Audio CODEC)

                  Default Sound Capture: Yes

                  Default Voice Capture: Yes

                            Driver Name: stwrt64.sys

                         Driver Version: 6.10.6454.0000 (English)

                      Driver Attributes: Final Retail

                          Date and Size: 2/5/2013 05:59:48, 544768 bytes

                              Cap Flags: 0x1

                           Format Flags: 0xFFFFF

                 

                            Description: Rec. Playback (IDT High Definition Audio CODEC)

                  Default Sound Capture: No

                  Default Voice Capture: No

                            Driver Name: stwrt64.sys

                         Driver Version: 6.10.6454.0000 (English)

                      Driver Attributes: Final Retail

                          Date and Size: 2/5/2013 05:59:48, 544768 bytes

                              Cap Flags: 0x1

                           Format Flags: 0xFFFFF

                 

                -------------------

                DirectInput Devices

                -------------------

                      Device Name: Mouse

                         Attached: 1

                    Controller ID: n/a

                Vendor/Product ID: n/a

                        FF Driver: n/a

                 

                      Device Name: Keyboard

                         Attached: 1

                    Controller ID: n/a

                Vendor/Product ID: n/a

                        FF Driver: n/a

                 

                      Device Name: SMART HID Device

                         Attached: 1

                    Controller ID: 0x0

                Vendor/Product ID: 0x0B8C, 0x0BB9

                        FF Driver: n/a

                 

                      Device Name: SMART Interactive Whiteboard Controller (SB6)

                         Attached: 1

                    Controller ID: 0x0

                Vendor/Product ID: 0x0B8C, 0x0001

                        FF Driver: n/a

                 

                      Device Name: IPEVO VZ-1 HD

                         Attached: 1

                    Controller ID: 0x0

                Vendor/Product ID: 0x1778, 0x0207

                        FF Driver: n/a

                 

                Poll w/ Interrupt: No

                 

                -----------

                USB Devices

                -----------

                + USB Root Hub

                | Vendor/Product ID: 0x8086, 0x1E26

                | Matching Device ID: usb\root_hub20

                | Service: usbhub

                | Driver: usbhub.sys, 11/26/2013 20:41:37, 343040 bytes

                | Driver: usbd.sys, 11/26/2013 20:41:03, 7808 bytes

                |

                +-+ Generic USB Hub

                | | Vendor/Product ID: 0x8087, 0x0024

                | | Location: Port_#0001.Hub_#0002

                | | Matching Device ID: usb\class_09

                | | Service: usbhub

                | | Driver: usbhub.sys, 11/26/2013 20:41:37, 343040 bytes

                | |

                | +-+ Generic USB Hub

                | | | Vendor/Product ID: 0x413C, 0x2513

                | | | Location: Port_#0007.Hub_#0003

                | | | Matching Device ID: usb\class_09

                | | | Service: usbhub

                | | | Driver: usbhub.sys, 11/26/2013 20:41:37, 343040 bytes

                 

                ----------------

                Gameport Devices

                ----------------

                 

                ------------

                PS/2 Devices

                ------------

                + Standard PS/2 Keyboard

                | Matching Device ID: *pnp0303

                | Service: i8042prt

                | Driver: i8042prt.sys, 7/13/2009 18:19:57, 105472 bytes

                | Driver: kbdclass.sys, 7/13/2009 20:48:04, 50768 bytes

                |

                + Terminal Server Keyboard Driver

                | Matching Device ID: root\rdp_kbd

                | Upper Filters: kbdclass

                | Service: TermDD

                | Driver: i8042prt.sys, 7/13/2009 18:19:57, 105472 bytes

                | Driver: kbdclass.sys, 7/13/2009 20:48:04, 50768 bytes

                |

                + Dell Touchpad

                | Matching Device ID: acpi\dll0535

                | Upper Filters: ApfiltrService

                | Service: i8042prt

                |

                + HID-compliant mouse

                | Matching Device ID: hid\smartvhidminidevice&col02

                | Upper Filters: SMARTMouseFilterx64

                | Service: mouhid

                | Driver: SMARTMouseFilterx64.sys, 8/12/2013 10:35:54, 10240 bytes

                | Driver: mouhid.sys, 7/13/2009 19:00:20, 31232 bytes

                | Driver: mouclass.sys, 7/13/2009 20:48:27, 49216 bytes

                |

                + HID-compliant mouse

                | Matching Device ID: hid_device_system_mouse

                | Service: mouhid

                | Driver: mouhid.sys, 7/13/2009 19:00:20, 31232 bytes

                | Driver: mouclass.sys, 7/13/2009 20:48:27, 49216 bytes

                |

                + HID-compliant mouse

                | Vendor/Product ID: 0x0B8C, 0x0001

                | Matching Device ID: hid_device_system_mouse

                | Service: mouhid

                | Driver: mouhid.sys, 7/13/2009 19:00:20, 31232 bytes

                | Driver: mouclass.sys, 7/13/2009 20:48:27, 49216 bytes

                |

                + Terminal Server Mouse Driver

                | Matching Device ID: root\rdp_mou

                | Upper Filters: mouclass

                | Service: TermDD

                | Driver: termdd.sys, 11/20/2010 04:33:58, 63360 bytes

                | Driver: sermouse.sys, 7/13/2009 19:00:20, 26624 bytes

                | Driver: mouclass.sys, 7/13/2009 20:48:27, 49216 bytes

                 

                ------------------------

                Disk & DVD/CD-ROM Drives

                ------------------------

                      Drive: C:

                Free Space: 146.3 GB

                Total Space: 238.5 GB

                File System: NTFS

                      Model: TOSHIBA MK2561GSYN

                 

                      Drive: D:

                      Model: TSSTcorp DVD+-RW SU-208BB

                     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 00:19:22, 147456 bytes

                 

                --------------

                System Devices

                --------------

                     Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26

                Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_05351028&REV_04\3&11583659&1&E8

                   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:11, 53248 bytes

                   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:11, 325120 bytes

                   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:37, 343040 bytes

                 

                     Name: Intel(R) 82579LM Gigabit Network Connection

                Device ID: PCI\VEN_8086&DEV_1502&SUBSYS_05351028&REV_04\3&11583659&1&C8

                   Driver: C:\Windows\system32\DRIVERS\e1c62x64.sys, 12.02.0045.0000 (English), 8/10/2012 18:44:18, 482128 bytes

                   Driver: C:\Windows\system32\e1c62x64.din, 1/6/2012 17:02:08, 3114 bytes

                   Driver: C:\Windows\system32\NicCo36.dll, 2.01.0002.0000 (English), 5/26/2009 13:05:46, 36472 bytes

                   Driver: C:\Windows\system32\NicInstC.dll, 9.10.0086.0000 (English), 8/9/2012 16:56:02, 101224 bytes

                   Driver: C:\Windows\system32\e1cmsg.dll, 10.00.0134.0000 (English), 8/9/2012 12:54:50, 73032 bytes

                 

                     Name: Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller - 1E22

                Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_05351028&REV_04\3&11583659&1&FB

                   Driver: n/a

                 

                     Name: Intel(R) HD Graphics 4000

                Device ID: PCI\VEN_8086&DEV_0166&SUBSYS_05351028&REV_09\3&11583659&1&10

                   Driver: n/a

                 

                     Name: High Definition Audio Controller

                Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_05351028&REV_04\3&11583659&1&D8

                   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 01:43:44, 122368 bytes

                 

                     Name: 3rd Gen Core processor DRAM Controller - 0154

                Device ID: PCI\VEN_8086&DEV_0154&SUBSYS_05351028&REV_09\3&11583659&1&00

                   Driver: n/a

                 

                     Name: Intel(R) Mobile Express Chipset SATA RAID Controller

                Device ID: PCI\VEN_8086&DEV_282A&SUBSYS_05351028&REV_04\3&11583659&1&FA

                   Driver: C:\Windows\system32\DRIVERS\iaStor.sys, 11.02.0000.1006 (English), 5/30/2012 15:42:10, 569152 bytes

                 

                     Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 6 - 1E1A

                Device ID: PCI\VEN_8086&DEV_1E1A&SUBSYS_05351028&REV_C4\3&11583659&1&E5

                   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 04:33:50, 184704 bytes

                 

                     Name: Intel(R) Centrino(R) Advanced-N 6205

                Device ID: PCI\VEN_8086&DEV_0082&SUBSYS_13218086&REV_34\4&2AD12579&0&00E1

                   Driver: n/a

                 

                     Name: Intel(R) QM77 Express Chipset LPC Controller - 1E55

                Device ID: PCI\VEN_8086&DEV_1E55&SUBSYS_05351028&REV_04\3&11583659&1&F8

                   Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 20:48:27, 15424 bytes

                 

                     Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 4 - 1E16

                Device ID: PCI\VEN_8086&DEV_1E16&SUBSYS_05351028&REV_C4\3&11583659&1&E3

                   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 04:33:50, 184704 bytes

                 

                     Name: O2Micro Integrated MMC/SD controller

                Device ID: PCI\VEN_1217&DEV_8221&SUBSYS_05351028&REV_05\4&2725BCBD&0&00E5

                   Driver: C:\Windows\system32\DRIVERS\o2sdjw7x64.sys, 2.02.0001.7068 (English), 4/26/2012 19:20:48, 85336 bytes

                   Driver: C:\Windows\system32\o2flash.exe, 2.00.0000.0003 (English), 11/16/2011 13:47:22, 244328 bytes

                   Driver: C:\Windows\system32\O2Icon.dll, 1.00.0000.0004 (English), 3/2/2010 18:49:00, 1145448 bytes

                 

                     Name: Intel(R) Management Engine Interface

                Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_05351028&REV_04\3&11583659&1&B0

                   Driver: n/a

                 

                     Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 3 - 1E14

                Device ID: PCI\VEN_8086&DEV_1E14&SUBSYS_05351028&REV_C4\3&11583659&1&E2

                   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 04:33:50, 184704 bytes

                 

                     Name: Intel(R) USB 3.0 eXtensible Host Controller

                Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_05351028&REV_04\3&11583659&1&A0

                   Driver: C:\Windows\system32\DRIVERS\iusb3xhc.sys, 1.00.0007.0248 (English), 12/4/2012 23:21:12, 791608 bytes

                 

                     Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 2 - 1E12

                Device ID: PCI\VEN_8086&DEV_1E12&SUBSYS_05351028&REV_C4\3&11583659&1&E1

                   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 04:33:50, 184704 bytes

                 

                     Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D

                Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_05351028&REV_04\3&11583659&1&D0

                   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:11, 53248 bytes

                   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:11, 325120 bytes

                   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:37, 343040 bytes

                 

                     Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10

                Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_05351028&REV_C4\3&11583659&1&E0

                   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 04:33:50, 184704 bytes

                 

                ------------------

                DirectShow Filters

                ------------------

                 

                DirectShow Filters:

                WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514

                WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514

                WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514

                MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385

                Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385

                WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514

                WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221

                Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385

                Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385

                DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514

                Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713

                WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514

                Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514

                AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713

                VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713

                SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528

                Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426

                AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

                StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528

                Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715

                MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713

                CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514

                MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713

                SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

                VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

                MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528

                Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514

                SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528

                Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514

                Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713

                MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713

                DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514

                Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713

                Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514

                ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713

                Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713

                MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528

                Line 21 Decoder,0x00600000,1,1,,

                Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713

                Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713

                VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514

                WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514

                VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514

                File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514

                iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514

                iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514

                DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835

                Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715

                Overlay Mixer2,0x00200000,1,1,,

                RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,

                Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514

                WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514

                MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

                DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514

                SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18175

                Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18175

                MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514

                Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514

                StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528

                Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514

                Overlay Mixer,0x00200000,0,0,,

                AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713

                NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514

                AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713

                Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

                MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

                Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

                File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713

                Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000

                StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528

                AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514

                Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713

                File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713

                File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713

                Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514

                AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,

                AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,

                SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,

                Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514

                Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514

                BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669

                MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

                 

                WDM Streaming Tee/Splitter Devices:

                Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

                 

                Video Compressors:

                WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385

                WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385

                MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385

                DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514

                MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713

                 

                Audio Compressors:

                WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385

                WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385

                IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

                PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

                Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

                GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713

                CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713

                CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713

                MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

                 

                Audio Capture Sources:

                Microphone Array (IDT High Defi,0x00200000,0,0,qcap.dll,6.06.7601.17514

                Rec. Playback (IDT High Definit,0x00200000,0,0,qcap.dll,6.06.7601.17514

                 

                PBDA CP Filters:

                PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528

                PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

                PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

                 

                Midi Renderers:

                Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713

                Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

                 

                WDM Streaming Capture Devices:

                ,0x00000000,0,0,,

                MicIn2,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

                MuxedIn,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

                ,0x00000000,0,0,,

                IPEVO VZ-1 HD,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

                 

                WDM Streaming Rendering Devices:

                HpOut,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

                ,0x00000000,0,0,,

                ,0x00000000,0,0,,

                Speaker/HP,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

                 

                BDA Network Providers:

                Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

                Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

                Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

                Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

                Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

                 

                Video Capture Sources:

                IPEVO VZ-1 HD,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

                 

                Multi-Instance Capable VBI Codecs:

                VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

                 

                BDA Transport Information Renderers:

                BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669

                MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

                 

                BDA CP/CA Filters:

                Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708

                Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708

                PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708

                XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

                 

                WDM Streaming Communication Transforms:

                Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

                 

                Audio Renderers:

                Speakers / Headphones (IDT High,0x00200000,1,0,quartz.dll,6.06.7601.17713

                Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713

                Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713

                DirectSound: Speakers / Headphones (IDT High Definition Audio CODEC),0x00200000,1,0,quartz.dll,6.06.7601.17713

                 

                ---------------

                EVR Power Information

                ---------------

                Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)

                  Quality Flags: 2576

                    Enabled:

                    Force throttling

                    Allow half deinterlace

                    Allow scaling

                    Decode Power Usage: 100

                  Balanced Flags: 1424

                    Enabled:

                    Force throttling

                    Allow batching

                    Force half deinterlace

                    Force scaling

                    Decode Power Usage: 50

                  PowerFlags: 1424

                    Enabled:

                    Force throttling

                    Allow batching

                    Force half deinterlace

                    Force scaling

                    Decode Power Usage: 0

                • 5. Re: Resolution grayed out when I plug into projector via VGA
                  hulbertc

                  Attached is the Graphics Report:

                   

                  Intel(R) HD Graphics 4000

                   

                   

                   

                   

                  Report Date:            2/26/2014

                  Report Time[hh:mm:ss]:        12:50:05

                  Driver Version:            9.17.10.3040

                  Operating System:        Windows 7  Service Pack 1(6.1.7601)

                  Default Language:        English (United States)

                  DirectX* Version:        11.0

                  Physical Memory:        8097 MB

                  Processor:            Intel64 Family 6 Model 58 Stepping 9

                  Processor Speed:        2890 MHz

                  Vendor ID:            8086

                  Device ID:            0166

                  Device Revision:        09

                   

                   

                   

                   

                  *   Processor Graphics Information   *

                   

                   

                  Processor Graphics in Use:        Intel(R) HD Graphics 4000

                  Video BIOS:            2158.12

                  Current Graphics Mode:        1366 by 768

                   

                   

                   

                   

                  *   Devices Connected to the Graphics Accelerator   *

                   

                   

                  Active Notebook Displays: 1

                      *    Built-in Display    *

                   

                   

                  Monitor Name:            Generic PnP Monitor

                  Display Type:            Digital

                  Gamma Value:            2.2

                  DDC2 Protocol:            Supported

                   

                   

                  Maximum Image Size:

                  Horizontal:            13.39 inches

                  Vertical:            07.48 inches

                   

                   

                  Monitor Supported Modes:

                  1366 by 768 (40 Hz)

                  1366 by 768 (60 Hz)

                   

                   

                   

                  Display Power Management Support:

                  Standby Mode:            Not Supported

                  Suspend Mode:            Not Supported

                  Active Off Mode:        Not Supported

                   

                   

                  Raw EDID:

                  00 FF FF FF FF FF FF 00 30 E4 3B 03 00 00 00 00

                  00 16 01 04 90 22 13 78 0A 61 D5 9E 5E 5B 9A 26

                  1A 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01

                  01 01 01 01 01 01 E2 1D 56 B4 50 00 38 30 24 30

                  35 00 58 C2 10 00 00 19 EC 13 56 C6 50 00 2E 30

                  24 30 35 00 58 C2 10 00 00 19 00 00 00 FE 00 35

                  33 48 35 39 80 31 35 36 57 48 34 0A 00 00 00 00

                  00 00 41 31 96 00 00 00 00 01 01 0A 20 20 00 AC

                   

                   

                  * Other names and brands are the property of their respective owners. *

                  • 6. Re: Resolution grayed out when I plug into projector via VGA

                    Hi hulbertc,

                    Thanks for the information. Based on the report, your computer is running with an older graphics driver version so please uninstall the current driver in your system. Here you can find instructions to do it:

                    http://www.intel.com/support/graphics/sb/CS-034574.htm

                     

                    Once uninstalled, download and install the latest driver here:

                    https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23639

                     

                    If during the installation you get a notification message, that your computer manufacturer does not allow the installation of generic Intel video drives. You are required to install drivers from your computer manufacturer.

                    You may try to force the installation of Intel generic drivers by performing manual procedure, see here for instructions:

                     

                    http://www.intel.com/support/graphics/sb/CS-033915.htm

                     

                    Besides installing the latest driver, I recommend you using direct connection (no adapters) when using the projector. It is also a good idea to look for a firmware update for your device.

                    • 7. Re: Resolution grayed out when I plug into projector via VGA
                      sesom

                      Just wondering if a solution was ever found for the originial poster's question. I am experiencing the exact same thing with a projector greying out the resolution settings. I have the updated video driver from Intel. I appreciate any info anyone can add.

                       

                      Thanks

                      • 8. Re: Resolution grayed out when I plug into projector via VGA
                        hulbertc

                        I found the problem, and it was NOT the driver.  First let me say this Dell would NOT install the Intel "updated" drivers, and it was the most up-to-date available from Dell's website.

                         

                        Secondly, it was a setting on the projector, although it was set to auto in the aspect settings, it needed to be changed to 4:3 in order to accept any resolution changes.

                        1 of 1 people found this helpful
                        • 9. Re: Resolution grayed out when I plug into projector via VGA

                          Thanks for sharing the information here. This will be very helpful for other users.

                          • 10. Re: Resolution grayed out when I plug into projector via VGA
                            frankothemountain

                            OK, I have a few Dell laptops. D6410, and D6420. They have Intel HD graphics 3000. When I try to hook up the secondary display port to a vga switcher, the resolution of the secondary port gets locked and greyed out in clone mode. This is not normal behavior. I have many laptops, and all of them let you change the resolution in clone mode. On a normal setup in clone mode, the secondary resolution will follow the primary resolution. Not the case with this graphics adaptor. It gets locked into one resolution that cannot be changed. This is a huge problem for me being an audio visual presenter. I think it might have something to do with the lack of options as far as maintaining aspect ratio/stretch/etc. I have the latest drivers installed. v 9.17.10.3517. Extended mode is not an option, and I need to send specific resolutions. It gets locked at 1366 X 768, which is the highest resolution these laptops can put out to primary. I need to send 3:4 ratio many times.

                             

                            Hoping there can be a driver fix for this issue.

                            Thanks

                             

                            I downloaded the latest driver from dell, and the one from intel, which appears to be newer (15.28.22.64.3517), but the intel driver does not get installed.

                            I have win7 64bit. I'm going to try uninstalling and reinstalling intel 15.28.22.64.3517 now.

                            • 11. Re: Resolution grayed out when I plug into projector via VGA
                              frankothemountain

                              Ok, I uninstalled the device and checked the box to delete the old driver files also, and rebooted.

                              It came up as standard vga adaptor.

                              Then I installed what is labeled on intel site as v 15.28.22.64.3517, but while it was installing, I could see it was reporting that it was installing v 9.17.10.3517,

                              which it did. Problem remains. Is this the driver labeled wrong on the intel site? The file is called win64_152822.exe on this page: Intel® Download Center .

                              It is listed as date 4/10/2014, but in device mgr, the date is 3/20/14.

                               

                              Any help appreciated.

                              • 12. Re: Resolution grayed out when I plug into projector via VGA
                                frankothemountain

                                I installed the 64 bit Vista driver (Win64_152820.exe), in win7, and it works properly. Just thought I'd throw that out there if it helps anyone with this problem.

                                Would be nice to have the right driver working still.

                                • 13. Re: Resolution grayed out when I plug into projector via VGA

                                  This is just the way the Operating System detects the driver package. It does not affect at all system performance so there is nothing to worry about.

                                   

                                  Kevin M

                                  • 14. Re: Resolution grayed out when I plug into projector via VGA
                                    frankothemountain

                                    There was plenty to worry about with this problem. Who are you talking to?

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