0 Replies Latest reply on Jun 4, 2009 1:38 PM by Kilgor

    No driver installed with Matrix Storage Manager

    Kilgor

      I am trying to Migrate data from 1 hd to a RAID 0 Array. I am currently  working on an XP pro 64 bit OS. I have had no problem in the past when doing the same thing with the same equipment but a 32 bit environment. when I run report through the storage manager, it says that there are no drivers found or Driver Version: File not found to be specific. In earlier versions, the storage manager and the the driver were downloaded seperately. with version 8.8,  I try and download the driver and get the storage array manager software. Am I missisng something?

       

       

      System Information

      Kit Installed: 8.8.0.1009
      Kit Install History: 8.8.0.1009, Uninstall
      Shell Version: 8.8.0.1009

      OS Name: Microsoft(R) Windows(R) XP Professional x64 Edition
      OS Version: 5.2.3790 Service Pack 2 Build 3790
      System Name: GHOST_390_64
      System Manufacturer: Dell Inc.         
      System Model: 0DN075
      Processor: Intel(R) Core(TM)2 CPU          4300  @ 1.80GHz
      BIOS Version/Date: Dell Inc.                 2.6.0 , 05/19/2008

      Language: ENU

       

      Intel(R) Matrix Storage Manager

      Intel Serial ATA Controller: Intel(R) ICH7R/DH SATA AHCI Controller
      Number of Serial ATA ports: 4

      Driver Version: File not found
      Serial ATA Plug-In Version: 8.8.0.1009
      Language Resource Version of the Serial ATA Plug-In: 8.8.0.1009
      ISDI Library Version: 8.8.0.1009

      Hard Drive 0
      Status: Normal
      Device Port: 0
      Device Port Location: Internal
      Current Serial ATA Transfer Mode: Generation 2
      Model: ST3160812AS
      Serial Number: 5LSBQG1F
      Firmware: 3.ADJ
      Native Command Queuing Support: Yes
      Size: 149 GB

      Hard Drive 1
      Status: Normal
      Device Port: 1
      Device Port Location: Internal
      Current Serial ATA Transfer Mode: Generation 1
      Model: ST3160811AS
      Serial Number: 6PT4RSTR
      Firmware: 3.AAE
      Native Command Queuing Support: Yes
      Size: 149 GB

      Unused Port 0
      Device Port: 2
      Device Port Location: Internal

      Unused Port 1
      Device Port: 3
      Device Port Location: Internal