Intel support decided to RMA the unit and wants me to shell out 25 for cross ship.
They also don't have an ETA as to when they will receive this unit in stock for a replacement.
This issue does sound alarmingly similar to what the problem was with DC3217IYE, where plugging the display into the HDMI port closest to the LAN port caused the problem. Let me do some lab work to see if I can reproduce this issue here.
I believe the i5 NUC probably suffers from a similar issue. Surprisingly the two i3 NUCs that I've purchased didn't have such an issue, I might have used the HDMI further away from the network cord. With the i5 version of the NUC you don't have a choice. I've ordered another from from newegg and if it has the same issue, I'll return it back and get back on the quest to find another unit.
Below is my Amazon Review.
Please update us with your observations. My configuration is.
bluetooth and wifi intel card
8 gb crucial ram
Thank you for the information. Would you happen to have the serial number of the unit you had - that would be helpful for our investigation into this issue.
Serial is G6YE32300005 SA H10106-100
Thanks Lois. Let me know if you need any other information. I will be packing it back up today and returning it back to Amazon. If you need any details from the unit I'll be happy to provide an update.
If you happen to have access to a display that support the DisplayPort interface, it would be good for you to connect the NUC to that and see how the LAN performance behaves then. If not, no worries. we are testing that here.
Please reply to this post once you have the results with the new unit.
That's something I thought about but don't have the display adapter to connect it to my TV. One thing I can try is to click on speedtest and remove the hdmi while it is testing. Will let you know the observation in a few hours.
Lois, Can you let me know your findings please. I was really looking forward to the i5 version of the NUC and hope the new piece that I receive today works well.
By the way I'm using the resolution at 60 Hrz
As a few debugging steps, I received the new i5 NUC BOXDC53427HYE and swapped out the memory, mSata and the wifi + bluetooth. Started it up and did a speed test and the network is back up clean and reports back the full 20 Mbps of the internet connection.
On the defective unit, I tried clicking on the speed test when the lan was connected and removed the hdmi and waited for a logical end point and saw the speed had not increased.
My findings are that the network unit can get defective. I hope this does not get spoilt as well.
Let me know if you need any assistance. Thanks for looking into it.
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Glad to hear that you are back up and running full speed! I'll let the engineering team know it was a defective LAN component.