Can you please confirm if you are using Single display, Clone or Extended mode?
Thank you for your reply.
I am using Single Display.
But I also tried the Clone mode and Extended mode with two monitors.
However the results are the same.
I am not sure it is hardware problem or software problem.
Hope someone can help me.
Thank you very much
I'm having exactly the same problem - Intel HD 4600 on Dell U2713HM via HDMI doesn't offer resolutions higher than 1080p.
My mainboard is a Gigabyte H87N-WIFI, which clearly specifies 4K resolution via HDMI (but not DVI). The display features HDMI 1.4, which should enable higher resolutions.Yet I'm limited to 1080p.
Where is the custom resolution option in the Windows 8 driver panel? I saw it mentioned several times on other forums, but it doesn't seem to be there on the current driver version.
Hello lhkjacky and thirdsun,
Can you please post the Intel® Graphics report here so I can check more information about the configuration you are using?
You can have mine. I have the problem too, but I can set the resolution to 2560x1440 in linux
Intel(R) HD Graphics 4600
Report Date: 7/9/2013
Report Time[hh:mm:ss]: 13:32:00
Driver Version: 220.127.116.1111
Operating System: Windows 7 (6.1.7600)
Default Language: English (United States)
Installed DirectX* Version: 11.0
Supported DirectX* Version: 11.0
Shader Version: 5.0
OpenGL* Version: 4.0
Physical Memory: 7872 MB
Processor: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
Processor Speed: 4251 MHz
Vendor ID: 8086
Device ID: 0412
Device Revision: 06
* Processor Graphics Information *
Processor Graphics in Use: Intel(R) HD Graphics 4600
Video BIOS: 2170.0
Current Graphics Mode: 1920 by 1080
* Devices Connected to the Graphics Accelerator *
Active Digital Displays: 1
* Digital Display *
Monitor Name: Generic PnP Monitor
Display Type: Digital
Connector Type: HDMI
Serial Number: DEL407E
Gamma Value: 2.2
DDC2 Protocol: Supported
Maximum Image Size:
Horizontal: 23.62 inches
Vertical: 13.39 inches
Monitor Supported Modes:
640 by 480 (75 Hz)
640 by 480 (60 Hz)
720 by 400 (70 Hz)
800 by 600 (75 Hz)
800 by 600 (60 Hz)
1024 by 768 (75 Hz)
1024 by 768 (60 Hz)
1152 by 864 (75 Hz)
1280 by 1024 (60 Hz)
1280 by 800 (60 Hz)
1280 by 1024 (75 Hz)
1600 by 1200 (60 Hz)
1680 by 1050 (60 Hz)
1920 by 1080 (60 Hz)
1920 by 1200 (60 Hz)
2560 by 1440 (60 Hz)
Display Power Management Support:
Standby Mode: Supported
Suspend Mode: Supported
Active Off Mode: Supported
00 FF FF FF FF FF FF 00 10 AC 7E 40 4C 33 39 34
02 17 01 03 80 3C 22 78 EA 4B B5 A7 56 4B A3 25
0A 50 54 A5 4B 00 81 00 B3 00 D1 00 71 4F A9 40
81 80 D1 C0 01 01 56 5E 00 A0 A0 A0 29 50 30 20
35 00 55 50 21 00 00 1A 00 00 00 FF 00 47 4B 30
4B 44 33 31 38 34 39 33 4C 0A 00 00 00 FC 00 44
45 4C 4C 20 55 32 37 31 33 48 4D 0A 00 00 00 FD
00 31 56 1D 71 1C 00 0A 20 20 20 20 20 20 00 09
* Other names and brands are the property of their respective owners. *
Thanks, best reg.
1 of 1 people found this helpful
Just to clear things up: Meanwhile I found the solution: The Intel HD4600 isn't the issue, for all I know it can output 4K just fine via HDMi (but not via DVI). However the Dell U2713HM will only accept resolutions of up to 1080p via HDMi, for larger resolutions like the native 2560 x 1440 you'll need to use DVI or DisplayPort. This is of course a problem with the output specifications of my mini ITX Board, which is why I went for a small dedicated Geforce GPU which gives me 2560 x 1440 via DVI just fine. It's kind of a sad state though - my Gigabyte board has 2 HDMI and 1 DVI out and all of them are useless - at least with this very Dell display. And don't bother with Pre-Haswell boards either, I was shocked to learn that larger than 1080p is quite a new thing for onboard GPUs.
THat said be sure to double check your display and mainboard specifications. Or if it's too late already, buy a cheap dedicated GPU.
For anyone who hasn't seen this other thread yet, it explains how to set custom resolutions on the latest Intel HD graphics hardware:
Some users in another thread on Dell forums -- U3014; problems getting full performance through HDMI - Monitors Forum - Peripherals - Dell Community reported success via HDMI using a Dell U3014 @ 2560x1600, 16 bit, 60Hz, 2560x1600, 32 bit, 24Hz, 2560x1600, 32 bit, 36Hz, 2560x1600 32bit 48Hz, and even 2560x1600, 32 bit, 60Hz with CVT Reduced Blank (CVT-RB) timing. See the thread for details.
It refuses to work on my machine as well - I have a Z87 mobo with i7-4770K and it is connected with a DVI-D cable to my Dell U2713HM, and when I try vacaloca's linked manual configuration using 2560x1440 @60Hz + 8bits/underscan 0%/timing GTF, the driver pops up a box saying:
Intel(R) HD Graphics Control Panel
The custom resolution exceeds the maximum bandwidth capacity.
I tried varying the color depth (there is no 24-bit listed?) and the timing dropdown with nothing working. If I reduce the refresh to 30Hz with 16-bit color it lets me add the custom resolution, but even that took... I don't know: waiting? twiddling lots of controls? Several minutes before it showed up as an option.
This is after installing the driver from Gigabyte's website (mb_driver_vga_intel_64_8series.msi) because before that Windows thought 1024x768 was the max resolution! I'd also installed Dell's drivers.
If I look at the Screen Resolution... > Advanced Settings, it says "Intel(R) HD Graphics 4600". Then I click [List All Modes] it says that 1920x1080@60Hz@TrueColor is the maximum it supports!? Also says:
1696MB total available graphics memory
64MB Dedicated Video Memory
What did you guys do??
If an Intel Graphics report would help, let me know how to do it.
I have the same problem with the resolution.
Only i have 2 screens on win8.
Screen 1 : on HDMI - 1920x1080
Screen 2 : on DVI-D - Dell 2711 - max res 1680x1050 / 1600x1200
I tried to override the resolution using CustomModeApp.exe (with 2560, height 1440, 60 Hrtz, 32 bits, GTF) but i get the following responce
'The entered resolution expaned the maximum bandwith' (it's a translation from dutch, wont bore you with the original).
Dell U2713HM suport 2560x1440p only with DP and DVI-D DualLink
Intel 4600 suport 2560x1440p only with HDMI and DP (if is available onboard).
So DP is the only common option for 2560x1440p !
Is it a possibility to use a cable with DVI-D (dell side) and HDMI (computer side)?
Or doesn't this work
Maybe, but I think it's a very little chance to work with a mix cable DVI-D(DL)-HDMI (1.4), DP cable will work 100%.
But even with DP cable I have a problem. My Dell U2713HM don't go on stand-by. The screen is black, but not off, the led from the display and audio (AX510) are on. I think this could be a driver problem.
Next week a will return my DP cable and I will buy another one ( to eliminate a cable problem) and in this time I will try/search few drivers vers.
Same issue here although I was able to get 2560 x 1440 @ 40Hz, 32 bit, CVT-RB to work using CustomModeApp.exe. It would be nice if it would just work without the hack though. I can't change the color depth at all even using the custom tool.
Monoprice 27" IPS monitor (supports 2560 x 1440 @ 60Hz)
New HDMI cable from Monoprice that supposedly supports 4K
Newest Intel Graphics drivers
ASRock Z87M Extreme4
I have another older 17" monitor connected via DVI @ 1280x1024 - extended not cloned
edit: no sound through HDMI though...
Hi guys, at this point, I would appreciate if you guys can post your graphics report here. Please make sure you have the latest bios and drivers in your computer. Also make sure the monitor drivers are installed.