3 Replies Latest reply on Jul 3, 2013 3:08 PM by joe_intel

    Intel(R) Centrino(R) Wireless-N 1000 works in Linux, why not in Win7?

    WiFiTelAnew

      Please help me use the Intel adapter in my HP 5102 netbook running Win7 Pro.

      It works flawlessly in Linux, (which I use booting from a flashdrive), but in Win7 Pro, the Intel Proset utility says there is no wifi adapter found, though the Intel updater found it, and the Device Manager shows it as working properly.

       

      Here are the installation details:

       

      __DEVICE MANAGER ADAPTER FOUND=

       

      Intel(R) Centrino(R) Wireless-N 1000

       

      driver= Intel 4/18/2013 ver 15.7.0.3

       

      Driver files=

      C:\Windows\system32\DRIVERS\NETwsn00.sys

      C:\Windows\system32\drivers\vwifibus.sys

      C:\Windows\system32\Netwcn00.dll

      C:\Windows\system32\Netwm00.dll

       

      __PROset UTILITY=

       

      Newer Intel® PROSetWireless WiFi Connection Utility

      Wireless_15.8.0_s32.exe 

       

      This is the 3rd laptop I've had, where the Intel wifi adapter did not work in Windows. In the past, I have resorted to use an eternal USB wifi adapter; but this time I'm using a netbook which is purposed to be ultra-portable, and I really need to use its own internal adapter!  Please help. Thanks  

        • 1. Re: Intel(R) Centrino(R) Wireless-N 1000 works in Linux, why not in Win7?
          joe_intel

          Hello,

           

          You may try the following commands to reset the Windows TCP/IP stack:

           

          Open cmd as administrator and run the commands below, then restart:

           

          Netsh int ip reset

           

          Netsh winsock reset

          How to reset Internet Protocol (TCP/IP)

          http://support.microsoft.com/kb/299357/en

          How to repair TCP/IP and Winsock

          http://www.speedguide.net/articles/how-to-repair-tcpip-and-winsock-1539

           

          NOTE: These links are being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.

           

          Please also indicate:

          What part of the Intel® PROSet manual diagnostics says there is no adapter found?

           

          Did the adapter come preinstalled with your system? Did it work before at any moment? If so, what changed?

           

          Additionally, you may check with the computer manufacturer if there is any other software application or hardware switch that enables WiFi in Windows* for your specific system.

          • 2. Re: Intel(R) Centrino(R) Wireless-N 1000 works in Linux, why not in Win7?
            WiFiTelAnew

            Thanks for your detailed reply. Please read all details:

             

            __ re: resetting connection:

            the netbook can connect fine via RJ45 to the same router that it is trying to connect via wifi, , how will that interface with resetting the TCP/IP stack & Winsock? (I do disconnect the ethernet cable when trying to use wifi).

            Please tell me if I have to do this procedure, as I do not want to risk damaging the only TCP/IP internet communication I have left that works in Windows, the connectivity thru RJ45.

             

            __What part of the Intel® PROSet

            manual diagnostics says there is no adapter found?

            When I right-click on the Proset utility icon in the systray, it comes up saying "No supported WiFi adapters available in the system.

             

            __ Did the adapter come preinstalled with your system?

            yes

            __Did it work before at any moment?

            As mentioned in the title of this thread, i owrks in linux. More specifically,

            in Linux, (booting a distro from a flashdrive),  it works natively, with no install needed.

            But it has not as yet, ever worked in Windows, though updating the driver in Device Manager reports that the driver is current, and the "device is working properly".

             

            __you may check with the computer manufacturer if there is any

            other software application or hardware switch that enables

            WiFi in Windows* for your specific system.

            Softwarewise, I  have not loaded any HP WiFi software utility, there should be no default shutoff from inside Windows, I have never seen that happen.

            The WiFi hardware switch LED is blue (=on) while I'm trying to connect.

             

            By the way, I don't now what is the equivalent in Win7Pro, of the Windows XP Zero Wireless Configuration service?

             

            I'm hoping you can help, because sadly I had to give up before already, on the Intel internal WiFi adapter on other older laptops, I resorted to adding-on USB WiFi adapters ... I really don't want to be short-changed on this business-class notebook, which is small should be properly portable... it should work all in one piece, without having to use externals....

             

            It seems to me that everything is OK with the hardware on this adapter, and its Windows installation, it's only the Proset utility which can't work with it...?

            Is it supposed to work with the model "Intel(R) Centrino(R) Wireless-N 1000" ?

            (As a perspective, I had a similar problem on another netbook model, connecting via WiFi in Linux but not n Windows,  this time it had a WiFi Broadcom adapter, I had only installed the driver, in Windows. The connectivity problem was resolved simply by installing the Broadcom utility.)

             

            Thanks

            • 3. Re: Intel(R) Centrino(R) Wireless-N 1000 works in Linux, why not in Win7?
              joe_intel

              This is going to sound very basic but it should work:

               

              • Uninstall Intel® PROSet software from Programs and Features.
              • Uninstall wireless driver from Device Manager.
              • Restart the system.
              • Install the latest (or any 15.x) driver from the link below.

               

              In case the issue persists repeat the steps above after a clean Windows* installation. Otherwise, you will need to contact the system manufacturer for further assistance.

               

              Intel® PROSet/ Wireless Software Downloads

              http://www.intel.com/support/wireless/wtech/proset-ws/sb/CS-034041.htm

               

              Wireless Zero Configuration is also known as WLAN AutoConfig for the newer Windows* operating systems.

              http://en.wikipedia.org/wiki/Wireless_Zero_Configuration