3 Replies Latest reply on Jul 2, 2013 4:12 PM by sylvia_intel

    Intel(R) Management Engine Interface driver has failed to start

    Rijesh

      I am using intel mother board, details given below:
      The issue that i am facing is Intel(R) Management Engine Interface is not getting started. I have downloaded and updated all the drivers and even i have updated the bios version as well but the issue still persists.
      I have changed the Operating system as well, i have tried with windows 8 and windows 7 as well but the same issue persists on both OS.

      Due to this everytime when i start the PC ethernet card is not detecting with the error "Unable to start the network adapter". So everytime i have to do uninstall the network card and do a scan for h/w changes which is really annoying!!

      Please help on this matter.

      Board details
      ==============
      Board Model :DH67BL
      Board version : AAG10189-211
      BIOS VERSION : BLH6710H.86A.0160.2012.1204.1156
      os : MICROSOFT WINDOWS 7 ULTIMATE

      Event logs
      ==============
      Log Name:      System
      Source:        MEIx64
      Date:          6/29/2013 11:33:23 AM
      Event ID:      3
      Task Category: None
      Level:         Error
      Keywords:      Classic
      User:          N/A
      Computer:      admin-PC
      Description:
      Intel(R) Management Engine Interface driver has failed to perform handshake with the Firmware.
      Event Xml:
      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
        <System>
          <Provider Name="MEIx64" />
          <EventID Qualifiers="49159">3</EventID>
          <Level>2</Level>
          <Task>0</Task>
          <Keywords>0x80000000000000</Keywords>
          <TimeCreated SystemTime="2013-06-29T06:03:23.396810400Z" />
          <EventRecordID>5864</EventRecordID>
          <Channel>System</Channel>
          <Computer>admin-PC</Computer>
          <Security />
        </System>
        <EventData>
          <Data>
          </Data>
          <Binary>000000000100000000000000030007C0000000000000000000000000000000000000000000000000</Binary>
        </EventData>
      </Event>
      ===================================================================================================
      Log Name:      System
      Source:        e1cexpress
      Date:          6/29/2013 11:33:39 AM
      Event ID:      24
      Task Category: None
      Level:         Error
      Keywords:      Classic
      User:          N/A
      Computer:      admin-PC
      Description:
      Intel(R) 82579V Gigabit Network Connection
      PROBLEM: Unable to start the network adapter.
      ACTION: Install the latest driver from "http://www.intel.com/support/go/network/adapter/home.htm".

      Event Xml:
      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
        <System>
          <Provider Name="e1cexpress" />
          <EventID Qualifiers="57348">24</EventID>
          <Level>2</Level>
          <Task>0</Task>
          <Keywords>0x80000000000000</Keywords>
          <TimeCreated SystemTime="2013-06-29T06:03:39.121638000Z" />
          <EventRecordID>5865</EventRecordID>
          <Channel>System</Channel>
          <Computer>admin-PC</Computer>
          <Security />
        </System>
        <EventData>
          <Data>
          </Data>
          <Data>Intel(R) 82579V Gigabit Network Connection</Data>
          <Binary>000004000200300000000000180004E0000000000000000000000000000000000000000000000000180004E0</Binary>
        </EventData>
      </Event>
      ==============================================================================================