Cant install intel graphics driver.

[zashr]

I cant install the VGA driver for my laptop, i have Acer Aspire 5930 with intel core 2 dou p7350 and running on windows xp professional sp3 ver 2002

[Kevin_M_Intel]

Hello Koro ,

Can you please post your dxdiag report here?

Do this:

1) Click Start

2) Click Run

3) Enter in the Open field: dxdiag

4) Hit Enter or click OK

The DXDiag panel opens. It has tabs for a number of details on your PC. Above you see DxDiag opened on the display tab.

Notice the 'Save All Information' button at the bottom. Clicking this button will save all dxdiag information into a text file. Once you have saved all the information, open the file and copy all contents of it into the post in which you explain your problem.

[zashr]

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System Information

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Time of this report: 6/29/2013, 18:56:39

Machine name: ASHRAF

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111)

Language: English (Regional Setting: English)

System Manufacturer: Acer

System Model: Aspire 5930

BIOS: Ver 1.00PARTTBL

Processor: Intel(R) Core(TM)2 Duo CPU P7350 @ 2.00GHz (2 CPUs)

Memory: 1976MB RAM

Page File: 678MB used, 3191MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 9.0c (4.09.0000.0904)

DX Setup Parameters: Not found

DxDiag Version: 5.03.2600.5512 32bit Unicode

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DxDiag Notes

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DirectX Files Tab: The file d3d9d.dll is a debug version, which will run slower than the retail version.

Display Tab 1: The system is using the generic video driver. Please install video driver provided by the hardware manufacturer. Direct3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer.

Sound Tab 1: No problems found.

Sound Tab 2: The file anvsnddrv.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.

Sound Tab 3: No problems found.

Music Tab: No problems found.

Input Tab: No problems found.

Network Tab: No problems found.

--------------------

DirectX Debug Levels

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Direct3D: 0/4 (n/a)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (n/a)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

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Display Devices

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Card name:

Manufacturer:

Chip type:

DAC type:

Device Key: Enum\

Display Memory: n/a

Current Mode: 1280 x 800 (32 bit) (1Hz)

Monitor:

Monitor Max Res:

Driver Name: vga.dll

Driver Version: 5.01.2600.0000 (English)

DDI Version: unknown

Driver Attributes: Final Retail

Driver Date/Size: 4/14/2008 15:00:00, 9344 bytes

WHQL Logo'd: Yes

WHQL Date Stamp: n/a

VDD: n/a

Mini VDD: vga.sys

Mini VDD Date: 4/14/2008 15:00:00, 20992 bytes

Device Identifier: {D7B70EE0-4340-11CF-B063-282AAEC2C835}

Vendor ID: 0x0000

Device ID: 0x0000

SubSys ID: 0x00000000

Revision ID: 0x0000

Revision ID: 0x0000

Video Accel:

Deinterlace Caps: n/a

Registry: OK

DDraw Status: Not Available

D3D Status: Not Available

AGP Status: Not Available

DDraw Test Result: Not run

D3D7 Test Result: Not run

D3D8 Test Result: Not run

D3D9 Test Result: Not run

-------------

Sound Devices

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Description: Realtek HD Audio output

Default Sound Playback: Yes

Default Voice Playback: Yes

Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1025013F&REV_1002

Manufacturer ID: 1

Product ID: 100

Type: WDM

Driver Name: RtkHDAud.sys

Driver Version: 5.10.0000.5610 (English)

Driver Attributes: Final Retail

WHQL Logo'd: Yes

Date and Size: 4/24/2008 18:13:04, 4785664 bytes

Other Files:

Driver Provider: Realtek Semiconductor Corp.

HW Accel Level: Full

Cap Flags: 0xF5F

Min/Max Sample Rate: 8000, 192000

Static/Strm HW Mix Bufs: 33, 31

Static/Strm HW 3D Bufs: 33, 31

HW Memory: 0

Voice Management: No

EAX(tm) 2.0 Listen/Src: Yes, Yes

I3DL2(tm) Listen/Src: Yes, Yes

Sensaura(tm) ZoomFX(tm): No

Registry: OK

Sound Test Result: Not run

Description: AnvsoftSound_Device

Default Sound Playback: No

Default Voice Playback: No

Hardware ID: *anvsnddrv

Manufacturer ID: 1

Product ID: 65535

Type: WDM

Driver Name: anvsnddrv.sys

Driver Version: 1.02.0000.0000 (English)

Driver Attributes: Final Retail

WHQL Logo'd: No

Date and Size: 11/28/2011 14:51:44, 32896 bytes

Other Files:

Driver Provider: AnvSoft

HW Accel Level: Full

Cap Flags: 0xF5F

Min/Max Sample Rate: 4000, 64000

Static/Strm HW Mix Bufs: 1, 0

Static/Strm HW 3D Bufs: 0, 0

HW Memory: 0

Voice Management: No

EAX(tm) 2.0 Listen/Src: No, No

I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

Registry: OK

Sound Test Result: Not run

Description: Bluetooth Hands-free Audio

Default Sound Playback: No

Default Voice Playback: No

Hardware ID:

Manufacturer ID: 1

Product ID: 100

Type: WDM

Driver Name: btaudio.sys

Driver Version: 5.01.0000.3200 (English)

Driver Attributes: Final Retail

WHQL Logo'd: Yes

Date and Size: 3/23/2007 10:49:54, 539072 bytes

Other Files:

Driver Provider:

HW Accel Level: Full

Cap Flags: 0xB5B

Min/Max Sample Rate: 48000, 48000

Static/Strm HW Mix Bufs: 1, 0

Static/Strm HW 3D Bufs: 0, 0

HW Memory: 0

Voice Management: No

EAX(tm) 2.0 Listen/Src: No, No

I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

Registry: OK

Sound Test Result: Not run

---------------------

Sound Capture Devices

---------------------

Description: Realtek HD Audio Input

Default Sound Capture: Yes

Default Voice Capture: Yes

Driver Name: RtkHDAud.sys

Driver Version: 5.10.0000.5610 (English)

Driver Attributes: Final Retail

Date and Size: 4/24/2008 18:13:04, 4785664 bytes

Cap Flags: 0x41

Format Flags: 0xCC0

Description: AnvsoftSound_Device

Default Sound Capture: No

Default Voice Capture: No

Driver Name: anvsnddrv.sys

Driver Version: 1.02.0000.0000 (English)

Driver Attributes: Final Retail

Date and Size: 11/28/2011 14:51:44, 32896 bytes

Cap Flags: 0x41

Format Flags: 0xFFF

Description: Bluetooth Hands-free Audio

Default Sound Capture: No

Default Voice Capture: No

Driver Name: btaudio.sys

Driver Version: 5.01.0000.3200 (English)

Driver Attributes: Final Retail

Date and Size: 3/23/2007 10:49:54, 539072 bytes

Cap Flags: 0x41

Format Flags: 0xCC0

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DirectMusic

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