14 Replies Latest reply on Jun 24, 2013 11:47 AM by Diego_Intel

    Red and Pink Tinted Screen With Graphics Drivers Update

    Vattira

      I recently updated my graphics drivers, using the drivers scanner on this site, and when I restarted my computer, everything was normal for a few seconds, then the whole screen got a strong red tint. I could barely read anything. I tried re-calibrating my colors, but to no avail. I ended up running a system restore to a few days ago. I took a screenshot before the restore, but when I looked back at it after the restore, it was normal. I'm using an HP pavilion DV7 laptop on Windows 7. My graphics card is Intel Graphics Family 3000 HD. I have a DxDiag report already saved, though I have no idea which part you need.

       

      Thanks in advance

      Zach

        • 1. Re: Red and Pink Tinted Screen With Graphics Drivers Update
          Diego_Intel

          Please copy paste the whole contents of the dxdiag report you have saved. In addition, could you please specify what driver version did you try to install and if you got any error messages during the update?

          • 2. Re: Red and Pink Tinted Screen With Graphics Drivers Update
            Vattira

            I tried to install the latest one (The one specified by the scanner on this site.) I got no error messages during the installation. When I tried to run the driver installer, it said the download was corrupted, so I deleted it and redownloaded it. It ran with no problems.

            • 3. Re: Red and Pink Tinted Screen With Graphics Drivers Update
              Vattira

              ------------------

              System Information

              ------------------

              Time of this report: 6/14/2013, 23:52:59

                     Machine name: VATTIRA-PC

                 Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)

                         Language: English (Regional Setting: English)

              System Manufacturer: Hewlett-Packard

                     System Model: HP Pavilion dv7 Notebook PC

                             BIOS: InsydeH2O Version 03.60.48F.1B

                        Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz

                           Memory: 8192MB RAM

              Available OS Memory: 8140MB RAM

                        Page File: 4421MB used, 11856MB available

                      Windows Dir: C:\Windows

                  DirectX Version: DirectX 11

              DX Setup Parameters: Not found

                 User DPI Setting: Using System DPI

              System DPI Setting: 96 DPI (100 percent)

                  DWM DPI Scaling: Disabled

                   DxDiag Version: 6.01.7601.17514 32bit Unicode

               

               

              ------------

              DxDiag Notes

              ------------

                    Display Tab 1: No problems found.

                      Sound Tab 1: No problems found.

                        Input Tab: No problems found.

               

               

              --------------------

              DirectX Debug Levels

              --------------------

              Direct3D:    0/4 (retail)

              DirectDraw:  0/4 (retail)

              DirectInput: 0/5 (retail)

              DirectMusic: 0/5 (retail)

              DirectPlay:  0/9 (retail)

              DirectSound: 0/5 (retail)

              DirectShow:  0/6 (retail)

               

               

              ---------------

              Display Devices

              ---------------

                        Card name: Intel(R) HD Graphics Family

                     Manufacturer: Advanced Micro Devices, Inc.

                        Chip type: Intel(R) HD Graphics Family

                         DAC type: Internal

                       Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_185D103C&REV_09

                   Display Memory: 4095 MB

                 Dedicated Memory: 1068 MB

                    Shared Memory: 3027 MB

                     Current Mode: 1600 x 900 (32 bit) (60Hz)

                     Monitor Name: Generic PnP Monitor

                    Monitor Model: unknown

                       Monitor Id: AUO139E

                      Native Mode: 1600 x 900(p) (60.123Hz)

                      Output Type: Internal

                      Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32

              Driver File Version: 8.15.0010.2476 (English)

                   Driver Version: 8.882.2.3000

                      DDI Version: 11

                     Driver Model: WDDM 1.1

                Driver Attributes: Final Retail

                 Driver Date/Size: 8/9/2011 12:32:00, 8311808 bytes

                      WHQL Logo'd: n/a

                  WHQL Date Stamp: n/a

                Device Identifier: {D7B78E66-4256-11CF-CF77-5738B7C2C535}

                        Vendor ID: 0x8086

                        Device ID: 0x0116

                        SubSys ID: 0x185D103C

                      Revision ID: 0x0009

              Driver Strong Name: oem4.inf:ATI.Mfg.NTamd64.6.1:iSNBM1ML_PROXY:8.882.2.3000:pci\ven_8086&dev_0116&subsys_185d103c

                   Rank Of Driver: 00E60001

                      Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

                 Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     D3D9 Overlay: Supported

                          DXVA-HD: Supported

                     DDraw Status: Enabled

                       D3D Status: Enabled

                       AGP Status: Enabled

               

               

              -------------

              Sound Devices

              -------------

                          Description: Speakers and Headphones (IDT High Definition Audio CODEC)

              Default Sound Playback: Yes

              Default Voice Playback: Yes

                          Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7605&SUBSYS_103C1659&REV_1001

                      Manufacturer ID: 1

                           Product ID: 100

                                 Type: WDM

                          Driver Name: stwrt64.sys

                       Driver Version: 6.10.6418.0000 (English)

                    Driver Attributes: Final Retail

                          WHQL Logo'd: n/a

                        Date and Size: 11/1/2012 00:23:55, 540160 bytes

                          Other Files:

                      Driver Provider: IDT

                       HW Accel Level: Basic

                            Cap Flags: 0x0

                  Min/Max Sample Rate: 0, 0

              Static/Strm HW Mix Bufs: 0, 0

              Static/Strm HW 3D Bufs: 0, 0

                            HW Memory: 0

                     Voice Management: No

              EAX(tm) 2.0 Listen/Src: No, No

                 I3DL2(tm) Listen/Src: No, No

              Sensaura(tm) ZoomFX(tm): No

               

               

              ---------------------

              Sound Capture Devices

              ---------------------

                          Description: Integrated Microphone Array (IDT High Definition Audio CODEC)

                Default Sound Capture: Yes

                Default Voice Capture: Yes

                          Driver Name: stwrt64.sys

                       Driver Version: 6.10.6418.0000 (English)

                    Driver Attributes: Final Retail

                        Date and Size: 11/1/2012 00:23:55, 540160 bytes

                            Cap Flags: 0x0

                         Format Flags: 0x0

               

               

                          Description: Stereo Mix (IDT High Definition Audio CODEC)

                Default Sound Capture: No

                Default Voice Capture: No

                          Driver Name: stwrt64.sys

                       Driver Version: 6.10.6418.0000 (English)

                    Driver Attributes: Final Retail

                        Date and Size: 11/1/2012 00:23:55, 540160 bytes

                            Cap Flags: 0x0

                         Format Flags: 0x0

               

               

                          Description: External Mic (IDT High Definition Audio CODEC)

                Default Sound Capture: No

                Default Voice Capture: No

                          Driver Name: stwrt64.sys

                       Driver Version: 6.10.6418.0000 (English)

                    Driver Attributes: Final Retail

                        Date and Size: 11/1/2012 00:23:55, 540160 bytes

                            Cap Flags: 0x0

                         Format Flags: 0x0

               

               

              -------------------

              DirectInput Devices

              -------------------

                    Device Name: Mouse

                       Attached: 1

                  Controller ID: n/a

              Vendor/Product ID: n/a

                      FF Driver: n/a

               

               

                    Device Name: Keyboard

                       Attached: 1

                  Controller ID: n/a

              Vendor/Product ID: n/a

                      FF Driver: n/a

               

               

              Poll w/ Interrupt: No

               

               

              -----------

              USB Devices

              -----------

              + USB Root Hub

              | Vendor/Product ID: 0x8086, 0x1C26

              | Matching Device ID: usb\root_hub20

              | Service: usbhub

              |

              +-+ Generic USB Hub

              | | Vendor/Product ID: 0x8087, 0x0024

              | | Location: Port_#0001.Hub_#0002

              | | Matching Device ID: usb\class_09

              | | Service: usbhub

               

               

              ----------------

              Gameport Devices

              ----------------

               

               

              ------------

              PS/2 Devices

              ------------

              + Standard PS/2 Keyboard

              | Matching Device ID: *pnp0303

              | Service: i8042prt

              |

              + Terminal Server Keyboard Driver

              | Matching Device ID: root\rdp_kbd

              | Upper Filters: kbdclass

              | Service: TermDD

              |

              + Synaptics PS/2 Port TouchPad

              | Matching Device ID: *syn1e47

              | Upper Filters: SynTP

              | Service: i8042prt

              |

              + Terminal Server Mouse Driver

              | Matching Device ID: root\rdp_mou

              | Upper Filters: mouclass

              | Service: TermDD

               

               

              ------------------------

              Disk & DVD/CD-ROM Drives

              ------------------------

                    Drive: C:

              Free Space: 522.0 GB

              Total Space: 927.5 GB

              File System: NTFS

                    Model: TOSHIBA MK1059GSMP

               

               

                    Drive: D:

              Free Space: 2.4 GB

              Total Space: 22.1 GB

              File System: NTFS

                    Model: TOSHIBA MK1059GSMP

               

               

                    Drive: E:

              Free Space: 1.1 GB

              Total Space: 4.1 GB

              File System: FAT32

                    Model: TOSHIBA MK1059GSMP

               

               

                    Drive: Q:

                    Model: n/a

               

               

                    Drive: F:

                    Model: hp BD E  DS6E2LH

                   Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

               

               

              --------------

              System Devices

              --------------

                   Name: Intel(R) Management Engine Interface

              Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_1659103C&REV_04\3&11583659&0&B0

                 Driver: n/a

               

               

                   Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10

              Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_1659103C&REV_B5\3&11583659&0&E0

                 Driver: n/a

               

               

                   Name: Realtek PCIE CardReader

              Device ID: PCI\VEN_10EC&DEV_5209&SUBSYS_1659103C&REV_01\4&217313C4&0&00E2

                 Driver: n/a

               

               

                   Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D

              Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_1659103C&REV_05\3&11583659&0&D0

                 Driver: n/a

               

               

                   Name: Intel(R) Mobile Express Chipset SATA AHCI Controller

              Device ID: PCI\VEN_8086&DEV_1C03&SUBSYS_1659103C&REV_05\3&11583659&0&FA

                 Driver: n/a

               

               

                   Name: Renesas Electronics USB 3.0 Host Controller

              Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_1658103C&REV_04\4&310A7424&0&00E3

                 Driver: n/a

               

               

                   Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26

              Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_1659103C&REV_05\3&11583659&0&E8

                 Driver: n/a

               

               

                   Name: Intel(R) HD Graphics Family

              Device ID: PCI\VEN_8086&DEV_0116&SUBSYS_185D103C&REV_09\3&11583659&0&10

                 Driver: n/a

               

               

                   Name: Radeon (TM) HD 7470M

              Device ID: PCI\VEN_1002&DEV_6760&SUBSYS_185D103C&REV_00\4&2F8F60C0&0&0008

                 Driver: n/a

               

               

                   Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22

              Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_1659103C&REV_05\3&11583659&0&FB

                 Driver: n/a

               

               

                   Name: 2nd Generation Intel(R) Core(TM) Processor Family DRAM Controller - 0104

              Device ID: PCI\VEN_8086&DEV_0104&SUBSYS_1659103C&REV_09\3&11583659&0&00

                 Driver: n/a

               

               

                   Name: High Definition Audio Controller

              Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_1659103C&REV_05\3&11583659&0&D8

                 Driver: n/a

               

               

                   Name: Xeon E3-1200/2nd Generation Intel(R) Core(TM) Processor Family PCI Express Root Port - 0101

              Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_1659103C&REV_09\3&11583659&0&08

                 Driver: n/a

               

               

                   Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16

              Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_1659103C&REV_B5\3&11583659&0&E3

                 Driver: n/a

               

               

                   Name: Intel(R) Centrino(R) Wireless-N 1030

              Device ID: PCI\VEN_8086&DEV_008B&SUBSYS_53158086&REV_34\4&29BF16A3&0&00E1

                 Driver: n/a

               

               

                   Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 3 - 1C14

              Device ID: PCI\VEN_8086&DEV_1C14&SUBSYS_1659103C&REV_B5\3&11583659&0&E2

                 Driver: n/a

               

               

                   Name: Realtek PCIe GBE Family Controller

              Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_1659103C&REV_06\4&39567703&0&00E0

                 Driver: n/a

               

               

                   Name: Intel(R) HM65 Express Chipset Family LPC Interface Controller - 1C49

              Device ID: PCI\VEN_8086&DEV_1C49&SUBSYS_1659103C&REV_05\3&11583659&0&F8

                 Driver: n/a

               

               

                   Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12

              Device ID: PCI\VEN_8086&DEV_1C12&SUBSYS_1659103C&REV_B5\3&11583659&0&E1

                 Driver: n/a

               

               

                   Name: SDA Standard Compliant SD Host Controller

              Device ID: PCI\VEN_10EC&DEV_5209&SUBSYS_1659103C&REV_01\4&217313C4&0&01E2

                 Driver: n/a

               

               

              ------------------

              DirectShow Filters

              ------------------

               

               

              DirectShow Filters:

              WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514

              WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514

              WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514

              MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385

              Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385

              WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514

              WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514

              Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385

              Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385

              WD Secure Source Filter,0x00200000,0,1,WDSecureSourceFilter.dll,2.01.0042.0000

              Xiph.Org Theora Decoder,0x00600000,1,1,dsfTheoraDecoder.dll,

              Xiph.Org Vorbis Decoder,0x00600000,1,1,dsfVorbisDecoder.dll,

              WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,16.04.3505.0912

              Record Queue,0x00200000,1,1,WLXVAFilt.dll,16.04.3505.0912

              WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,16.04.3505.0912

              WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,16.04.3505.0912

              WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,16.04.3505.0912

              WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,16.04.3505.0912

              WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,16.04.3505.0912

              Bytescout Screen Capturing Filter,0x00200000,0,1,BytescoutScreenCapturingFilter.dll,1.70.0658.0000

              ATI Ticker,0x00200000,0,1,Ticker.ax,

              DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514

              Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713

              WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514

              CyberLink Audio Wizard,0x00201010,1,1,CLAudWizard.ax,1.00.0000.4414

              Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514

              AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713

              VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713

              SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528

              Xiph.Org Ogg Muxer,0x00200000,1,0,dsfOggMux.dll,

              Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426

              DS Video Buffer Filter,0x00200000,1,1,DSBuffer_Video.ax,2.01.0042.0000

              Creative Recording Wav_Asio Filter,0x00400000,0,1,AudioRec.ax,1.00.0002.0000

              CyberLink Line21 Decoder (PDVD10),0x00200000,0,2,CLLine21.ax,4.00.0000.10324

              AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

              CyberLink DVD Navigator (PDVD10),0x00200000,0,3,CLNavX.ax,8.01.0000.3411

              CyberLink AudioCD Filter (PDVD10),0x00200000,0,1,CLAudioCD.ax,5.00.0000.7823

              StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528

              MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713

              MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713

              Xiph.Org FLAC Decoder,0x00600000,1,1,dsfFLACDecoder.dll,

              SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

              MainConcept AAC Encoder,0x00100000,1,1,mc_enc_aac_ds.ax,8.00.0000.43595

              CyberLink Matroska Splitter(PDVD10),0x00200000,1,2,CLMKVSplter.ax,1.00.0000.1902

              CyberLink TimeStretch Filter (PDVD10),0x00200000,1,1,clauts.ax,2.00.0000.3404

              VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

              CyberLink RealMedia Splitter(PDVD10),0x00600000,1,1,CLRMSplitter.ax,1.00.0000.1706

              MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528

              Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514

              SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528

              Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514

              Bytescout Video Mixer Filter,0x00200000,2,1,BytescoutVideoMixerFilter.dll,1.00.0658.0000

              Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713

              MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713

              CyberLink MPEG Splitter,0x00200000,1,2,CLSplter.ax,3.04.0000.3408

              MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,

              PlayReady DMO Wrapper,0x00600002,1,1,PRDMOW~1.DLL,1.03.2297.0000

              DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514

              CyberLink Audio Decoder (PDVD10),0x00201000,1,1,Claud.ax,8.04.0000.4528

              CyberLink Video/SP Decoder (PDVD10),0x00602000,2,3,CLVsd.ax,8.04.0000.2505

              CyberLink HD/BD Mixer (PDVD10),0x00200000,1,2,CLHBMixer.ax,2.00.0000.3407

              Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713

              MS PR Source Filter,0x00200000,0,2,PRSource.dll,1.03.2297.0000

              Xiph.Org Theora Encoder,0x00200000,1,1,dsfTheoraEncoder.dll,

              Xiph.Org Vorbis Encoder,0x00200000,1,1,dsfVorbisEncoder.dll,

              CyberLink Audio Effect (PDVD10),0x00200000,1,1,ClAudFx.ax,6.00.0000.7225

              Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514

              ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713

              Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713

              MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528

              Xiph.Org Native FLAC Decoder,0x00600000,0,1,dsfNativeFLACSource.dll,

              Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17713

              Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713

              Xiph.Org Speex Encoder,0x00200000,1,1,dsfSpeexEncoder.dll,

              Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713

              Xiph.Org Speex Decoder,0x00600000,1,1,dsfSpeexDecoder.dll,

              Xiph.Org FLAC Encoder,0x00200000,1,1,dsfFLACEncoder.dll,

              File Writer,0x00200000,1,0,WLXVAFilt.dll,16.04.3505.0912

              CyberLink AVCHD Navigator,0x00600000,0,3,CLAVCHDNav.ax,2.00.0000.4516

              CyberLink Digest Filter (PDVD10),0x00200000,2,2,DigestFilter.dll,1.00.0000.4028

              VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514

              WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514

              VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514

              MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,

              File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514

              iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514

              iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514

              Cyberlink SubTitle Importor (PDVD10),0x00200000,2,1,CLSubTitle.ax,2.00.0000.1823

              VDP Renderer,0x00200000,1,0,vdpsnk.dll,1.01.0000.0051

              Intel® Mux Renderer,0x00200000,2,0,IntelMux.dll,2.01.0042.0000

              DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713

              MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,

              Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17713

              AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713

              CyberLink HAM Decoder,0x00600000,0,1,CLCvd.ax,1.00.3500.3730

              RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,

              Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514

              WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514

              MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

              DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514

              CyberLink Tzan Filter (PDVD10),0x00200000,1,1,CLTzan.ax,3.05.0000.4515

              SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514

              Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514

              CyberLink RealVideo Decoder(PDVD10),0x00600000,1,1,CLRMVD.ax,1.00.0000.1225

              MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514

              Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514

              Cyberlink SubTitle Importor 2.0 (PDVD10),0x00200000,1,0,CLSubTitle.ax,2.00.0000.1823

              Xiph.Org Ogg Demuxer,0x00600000,1,1,dsfOggDemux2.dll,

              StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528

              Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514

              Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17713

              AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713

              CyberLink Video Decoder (PDVD10),0x00200000,1,2,CLCvd.ax,1.00.3500.3730

              WD Audio Filter,0x00200000,0,1,WDAudioFilter.dll,2.01.0042.0000

              AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713

              Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

              MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

              Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

              File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713

              CyberLink MPEG-4 Splitter (PDVD10),0x00600000,1,2,clm4splt.ax,1.01.0000.2906

              CyberLink RealAudio Decoder(PDVD10),0x00600000,1,1,CLRMAud.ax,1.00.0000.1225

              Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000

              StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528

              AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514

              Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713

              File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713

              File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713

              WDSource Filter,0x00200000,0,1,WDSourceFilter.dll,2.01.0042.0000

              CyberLink FLV Splitter(PDVD10),0x00800001,1,1,CLFLVSplitter.ax,1.00.0000.3327

              WebM Muxer Filter,0x00200000,2,1,webmmux.dll,0.09.0012.0000

              WebM VP8 Decoder Filter,0x00600000,1,1,vp8decoder.dll,0.09.0012.0000

              WebM VP8 Encoder Filter,0x00200000,1,1,vp8encoder.dll,0.09.0012.0000

              WebM Splitter Filter,0x00600000,1,1,webmsplit.dll,0.09.0012.0000

              Cyberlink Demuxer 2.0,0x00200000,1,1,CLDemuxer2.ax,2.00.0006.2518

              Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514

              Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514

              Intel®WiDi H264 encoder,0x00200000,1,1,h264_enc_filter.dll,

              BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669

              MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

               

               

              WDM Streaming Tee/Splitter Devices:

              Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

               

               

              Video Compressors:

              Ligos MPEG-2 Encoder (Intel) v1.9-MT,0x00000000,1,1,LigosDMOVid.dll,2.01.0042.0000

              WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385

              WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385

              MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385

              DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514

              MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713

              Xiph.Org Theora Encoder,0x00200000,1,1,dsfTheoraEncoder.dll,

              WebM VP8 Encoder Filter,0x00200000,1,1,vp8encoder.dll,0.09.0012.0000

              Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514

              Fraps Video Decompressor,0x00200000,1,1,qcap.dll,6.06.7601.17514

              Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

              Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

              Lagarith Lossless Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

              Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514

              Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

               

               

              Audio Compressors:

              WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385

              WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385

              MainConcept AAC Encoder,0x00100000,1,1,mc_enc_aac_ds.ax,8.00.0000.43595

              Xiph.Org Vorbis Encoder,0x00200000,1,1,dsfVorbisEncoder.dll,

              Xiph.Org Speex Encoder,0x00200000,1,1,dsfSpeexEncoder.dll,

              Xiph.Org FLAC Encoder,0x00200000,1,1,dsfFLACEncoder.dll,

              IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

              PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

              Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

              GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713

              Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17713

              CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713

              CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713

              MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

               

               

              Audio Capture Sources:

              Integrated Microphone Array (ID,0x00200000,0,0,qcap.dll,6.06.7601.17514

              External Mic (IDT High Definiti,0x00200000,0,0,qcap.dll,6.06.7601.17514

              Stereo Mix (IDT High Definition,0x00200000,0,0,qcap.dll,6.06.7601.17514

               

               

              PBDA CP Filters:

              PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528

              PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

              PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

               

               

              Midi Renderers:

              Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713

              Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

               

               

              WDM Streaming Capture Devices:

              ,0x00000000,0,0,,

              ,0x00000000,0,0,,

              MicIn,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

              MuxedIn1,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

              CyberLink Webcam Splitter,0x00200000,0,1,ksproxy.ax,6.01.7601.17514

              HP TrueVision HD,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

               

               

              WDM Streaming Rendering Devices:

              Dock HpOut,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

              LineOut,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

              ,0x00000000,0,0,,

              ,0x00000000,0,0,,

               

               

              BDA Network Providers:

              Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

              Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

              Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

              Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

              Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

               

               

              Video Capture Sources:

              CyberLink Webcam Splitter,0x00200000,0,1,ksproxy.ax,6.01.7601.17514

              HP TrueVision HD,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

              VDP Source,0x00200000,0,1,vdpsrc.dll,1.01.0000.0051

               

               

              Multi-Instance Capable VBI Codecs:

              VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

               

               

              BDA Transport Information Renderers:

              BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669

              MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

               

               

              BDA CP/CA Filters:

              Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708

              Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708

              PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708

              XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

               

               

              WDM Streaming Communication Transforms:

              Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

               

               

              Audio Renderers:

              Speakers and Headphones (IDT Hi,0x00200000,1,0,quartz.dll,6.06.7601.17713

              CyberLink Audio Renderer (PDVD10),0x00200000,1,0,cladr.ax,7.00.0000.4422

              Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713

              Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713

              DirectSound: Speakers and Headphones (IDT High Definition Audio CODEC),0x00200000,1,0,quartz.dll,6.06.7601.17713

               

               

              ---------------

              EVR Power Information

              ---------------

              Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)

                Quality Flags: 2576

                  Enabled:

                  Force throttling

                  Allow half deinterlace

                  Allow scaling

                  Decode Power Usage: 100

                Balanced Flags: 1424

                  Enabled:

                  Force throttling

                  Allow batching

                  Force half deinterlace

                  Force scaling

                  Decode Power Usage: 50

                PowerFlags: 1424

                  Enabled:

                  Force throttling

                  Allow batching

                  Force half deinterlace

                  Force scaling

                  Decode Power Usage: 0

              • 4. Re: Red and Pink Tinted Screen With Graphics Drivers Update
                Diego_Intel

                Try using the latest video driver provided by Hewlett Packard* which is customized for your system. record the results.

                 

                Then try updating the BIOS of your computer. Such updates are available at:

                HP Drivers and Downloads for Printers, Scanners and More | HP ® Support

                 

                After that is done, test using a previous driver version, posted here:

                 

                Driver version 15.28.12.64.2932

                 

                After checking the results on that driver, test using the driver posted here:

                 

                Driver version 15.28.15.64.3062

                • 6. Re: Red and Pink Tinted Screen With Graphics Drivers Update
                  Vattira

                  Nevermind. Now when I put my computer to sleep, the screen doesn't turn on when it wakes up, however, the rest of the machine, (Fingerprint scanner, sound etc.) does.

                  • 7. Re: Red and Pink Tinted Screen With Graphics Drivers Update
                    Diego_Intel

                    Was the BIOS already updated?

                     

                    Which driver version did you test with? (Driver version 15.28.12.64.2932 or Driver version 15.28.15.64.3062, or the one posted on Hewlett Packard's website). What is the result when testing each one of these three?

                    • 8. Re: Red and Pink Tinted Screen With Graphics Drivers Update
                      Vattira

                      I just had to re-update the BIOS. I'll test the drivers again.

                      • 9. Re: Red and Pink Tinted Screen With Graphics Drivers Update
                        Vattira

                        Now that I've updated the BIOS, the same thing (Red screen) happens with the drivers you linked me.

                        • 10. Re: Red and Pink Tinted Screen With Graphics Drivers Update
                          Diego_Intel

                          And what happens when you use the drivers provided by Hewlett Packard*?

                           

                          What happens to the image if you test using an external video display connected to your computer?

                          • 11. Re: Red and Pink Tinted Screen With Graphics Drivers Update
                            Vattira

                            I've got the drivers from Hewlett Packard installed, I think that may be what it interfering with the Intel drivers.

                            As for the external display, I don't have one readily available.

                            • 12. Re: Red and Pink Tinted Screen With Graphics Drivers Update
                              Diego_Intel

                              You can try removing all the video drivers installed. , this is done through the Control Panel, go to programs and features. Then locate any entry similar to Intel® Graphics Media Accelerator or video driver and remove it. After that, use the Have disk installation instructions on this site to install the latest generic driver we provided.

                               

                              Graphics — How to update graphics driver for Microsoft Windows 7*

                               

                              The driver package you need to use is posted here:

                               

                              Download Center

                              • 13. Re: Red and Pink Tinted Screen With Graphics Drivers Update
                                Vattira

                                All I have is Intel HD Graphics Driver.

                                • 14. Re: Red and Pink Tinted Screen With Graphics Drivers Update
                                  Diego_Intel

                                  Please go ahead and remove such driver listed and then use the installation method that was suggested above