IDE should be ok for the firmware update but may I ask first, did the Intel® SSD come preinstalled in your computer or did you purchase it separately?
This issue could be simply data/registry corruption after the Windows* upgrade and performing a secure erase and a clean Windows* installation may solve it.
This is an Inspiron 530 that I installed the intel ssd a few years after buying. I did a data migration (was running Vista at the time) and have been running it that way until now when I upgraded to Windows 8.
I bought a Samsung but I haven't opened it yet. If you think it's just a software issue I will send back the Samsung and reinstall Windows on the the intel. I just don't want to have to reinstall windows again more than once. It takes a few hours to get windows and all the programs installed. Do you think it's a safe go on the Intel ssd?
The firmware version appears to be OK for this drive. You may try running the update tool again or reinstalling Windows* since the test on the drive passed OK.
If by any chance the drive does not work you may contact your local Intel® support group for a warranty replacement.
Message was updated by: Joe H.