1 Reply Latest reply on Jun 13, 2013 10:32 AM by joe_intel

    Why it is showing "This device is unknown or unsupported" in Intel Driver Update Utility

    Sivarajan

      Hi,

       

      Model No- HP Pavilion dv6330ea Notebook PC. Refer to the link http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&dlc=en&lc=en&product=3411896&

       

      Initially my system came with Vista Home Premium 32-bit but at present i have clean installed of windows 7 professional 32-bit.

      i have scanned my system with Intel Driver Update Utility and found these update. What should i do now, shall i proceed with it or not?

       

      But why some device is unknown or unsupported mentioned? why it is not detecting?

      Why it didn't find my device in my system? why it showed this error This device is unknown or unsupported for Graphics Driver,  Audio Driver for Intel Desktop Board and Wired Networking

       

      Graphics Driver

      Product Detected NVIDIA GeForce Go 7400

      Current Driver Installed 7.15.11.6743

      This device is unknown or unsupported. Please contact the manufacturer for possible updates. More information>>

       

      Intel Chipset Software Installation Utility (Chipset INF) (Newer Driver Available)

      Product Detected Intel® 6, 5, 4, 3, 900 Series Chipsets

      Current Version Installed 

      Newer Version Available: 9.4.0.1017Download Now File Size: 5.609 MB Detailed Driver Description & Driver Documentation

       

      Audio Driver for Intel Desktop Board

      Product Detected Conexant High Definition Audio

      Current Driver Installed 4.33.1.60

      This device is unknown or unsupported. Please contact the manufacturer for possible updates. More information>>

       

      Wireless Networking (WiFi)(Newer Driver Available)

      Product Detected Intel® PRO/Wireless 3945ABG Network Connection

      Current Driver Installed 12.4.1.4

      Newer Driver Available: 13.4.0.139 Download Now File Size: 12 MB Detailed Driver Description & Driver Documentation

       

      Wired Networking

      Product Detected Intel(R) PRO/1000 PL Network Connection Current

      Driver Installed 9.13.4.10

      This device is unknown or unsupported. Please contact the manufacturer for possible updates. More information>>

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      Please reply ASAP, as i need to update my driver.

       

      Bye,

      Siva