Installing HAXM fails

[CMiso]

Hello

I am trying to install HAXM on my Lenovo U410 with a clean Windows 8 install. It has worked before on Windows 7.

Intel Vtx is enabled in BIOS. I downloaded the HAXM installer with the Android SDK manager. When I run the executable I get the following error: "This computer does not support Intel Virtualization Technology..."

When I disable Vtx in BIOS and run the .exe I can assign an amout of RAM for HAXM, when it finishes I get this error: "This computer meets the requirements but is not enabled..."

This is the CPU: I7-3517U. The intel page says it supports vtx

http://ark.intel.com/products/65714/Intel-Core-i7-3517U-Processor-4M-Cache-up-to-3_00-GHz ARK | Intel&# 174; Core™ i7-3517U Processor (4M Cache, up to 3.00 GHz)

Running the Processor Identification Utility says it does not support Intel Virtualization Technology.,v

Very strange. Any ideas?

[Silvia_L_Intel1]

Chisonne,

Have you tried to do a BIOS update on your laptop in order to update the processor code?

However, please let me try to find some information for you. I will keep you posted.

Regards.

[CMiso]

Sylvia

Thanks for your help.

As you said i suppose the problem is with Windows 8.

I had other troubles with the OS so I installed Windows 7 again. At least everything works fine now.

regards

Charlie

[Silvia_L_Intel1]

Charlie,

So it looks like it is a compatibility problem with Windows 8. I'm glad to know your system is working fine running Windows 7.

Regards.

[GCypr]

Hello Sylvia,

I have the same processor (I7-3517U) and I'm experiencing a very similar issue on Windows 8.1.

I have tried installing both HAXM version 1.0.6 (R3) and version 1.0.7 (R3 hotfix for Windows 8.1). However, no matter if I enable or disable Intel Virtualization on BIOS I always get the "This computer meets the requirements for HAXM, but Intel Virtualization Technology is not enabled" error.

I don't have Windows 7 and would appreciate a fix to this issue.

[Silvia_L_Intel1]

Gabrielcs, please let me have the model number of your computer? Are you running the latest BIOS version available for it?

[GCypr]

Hi Sylvia, sorry for the delay. I was having login issues.

Here's my computer/BIOS info:

• Computer Maker: LG Electronics
• Computer Model: Z460-G.BG51P1
• BIOS Type: Phoenix Technologies Ltd.
• BIOS Version: ZDCRSF81
• BIOS Date: 10/04/2012

On my product's http://www.lge.com/br/suporte-produto/lg-Z460-G.BG51P1-7446 webpage there's no BIOS update for Windows 8 (or Windows 8.1). There's only a BIOS update for Windows 7 that always crashes with an installation error. I've contacted LG support and they've sent me the link to the Korean http://www.lgservice.co.kr/cs_lg/download/DriverSoftwareListCmd.laf?divice=WEB&categoryCode=C001005&daepyoModelId=z460&modelId=&sort=regdate&os=OS18&productClass=&opneProductClass=,SW09,SW02 webpage with drivers for all the Z460 models. However, there was no driver update for the BIOS on that page.

How should I proceed? Thanks in advance.

[Silvia_L_Intel1]

Gabrielcs, I was marking some research and it looks like HAXM is incompatible with the Hyper-V feature of Windows 8. You would have to disable Hyper-V.

To disable Hyper-V:

• Go to Programs and Features in Control Panel
• Click "Turn Windows Features On or Off" in the left navigation area
• Find Hyper-V and clear the check mark.

Here's a thread if you need additional information.

http://superuser.com/questions/634630/virtualization-not-enabled-in-windows-8-but-enabled-in-bios http://superuser.com/questions/634630/virtualization-not-enabled-in-windows-8-but-enabled-in-bios

[Silvia_L_Intel1]

Chisonne,

The I7-3717U supports VTX, so the problem could be when running HAXM under Windows 8.

I recommend you to check if you have the 1.0.6 (R3) version of HAXM. You will be able to find it on the following link: http://software.intel.com/en-us/articles/intel-hardware-accelerated-execution-manager http://software.intel.com/en-us/articles/intel-hardware-accelerated-execution-manager

Regards.