2 Replies Latest reply on Jun 4, 2013 12:40 AM by Peter+Petersen

    DH77KC Motherboard and IOGEAR GCS42UW6

    Peter+Petersen

      Hi all,

       

      I have a quick question that I hope I can get some help with.

       

      I have 2 systems based on the Intel DH77HC motherboard, both systems works perfectly by themselves.

       

      But when I connect them with a USB unpowered IOGEAR 2 port kvm switch, a "funny" thing happens, but not all the time.

       

      (There are no problems when I use a power USB kvm switch.).

       

      When I power up both systems, one of the systems enter a state where it cannot boot, it starts up and the chassis fan goes to full power, the HDD led and the DVD-Drive activity led blinks like there is some sort of activity, but nothing happens.

       

      The other connected system behaves normally.

       

      This behavior makes me think that the failing system never gets past the initial BIOS boot.

       

       

      Could it be that the +5V power that comes from the USB connector on one PC goes through the USB kvm switch to the other PC, thus confuses the power supply voltage boot up sequence on the other system?

       

      Interrupting the usual power good, +5VSb initialization of the motherboard and power supply?

       

       

      Any input would be appreciated.

       

      /Peter

        • 1. Re: DH77KC Motherboard and IOGEAR GCS42UW6
          sylvia_intel

          Peter,

           

          It could be that the 2nd board is not getting enough power, therefore it is not booting correctly.

          However, the 2 systems work without a problem when you are not using the KVM, we can say this is not a hardware issue.

           

          You may want to test the system that it's giving you problem, in the other USB and check if the behavior is the same.


          • 2. Re: DH77KC Motherboard and IOGEAR GCS42UW6
            Peter+Petersen

            Thank you for the reply Sylvia,

             

            You are right, it is a power issue of some sort.

             

            I have done some more testing, both with two DH77KC systems, but also with 2 older DG43NB systems.

             

            What I have found is that there is a difference on how the DH77 and the DG43 systems handle power to USB devices, it is not a single DH77 system that has this issue.

             

            When I boot up the two DH77 systems, the system connected to KVM port 1 boots, but I get no picture, but i get a picture on the system connected to port 2.

            If I switch the two systems, the same thing happens, this is consistent.

             

            If I remove the mouse or the keyboard from the KVM switch, or change keyboard or mouse brand/model, the DH77 behaves differently.

            If I remove the mouse or the keyboard both systems boots up with picture and everything, the same thing happens with different keyboard/mouse combinations, but I have also experienced that it seems to work, but in reality the functionality of both devices is unstable, as if it is loosing connection to the system.

             

            None of this happens with the DG43 systems, they work with every combination I have tried.

             

            To me it seems that the DH77 either delivers less power to the USB ports or it handels the way it delivers power to the USB ports differently.