1 Reply Latest reply on Jun 1, 2009 7:12 PM by benjaminyau

    Hear 2 beeps when my new Intel motherboard DG41TY  boot up, is it normal?

    benjaminyau

      I bought a new Intel motherboard DG41TY yesterday. I have installed everything, then when I boot up, here is what happen:

      1. first I hear a beep

      2. intel logo show

      3. second beep

      4. windows logo and start to load as normal, everything work fine

      So there isn't any error message, just I have never used any computer that would give me 2 beeps. I know there is beep code that indicate any problem while boot up, but it doesn't look like any problem at all, no error message and everything run fine.

      Is this just the new style of Intel motherboard? Or my motherboard has some serious problem so I should return to the shop?

      Thanks a lot!

        • 1. Re: Hear 2 beeps when my new Intel motherboard DG41TY  boot up, is it normal?
          benjaminyau

          I have solved my problem! Here is the conversation with online intel chat customer service staff:

           

          info: Please wait for a site operator to respond.
          info: You are now chatting with 'Adolfo'
          Adolfo: Hello. Thank you for visiting Intel Customer Support. How can I help?
          you: hi
          you: I bought a new Intel motherboard DG41TY yesterday. I have installed everything, then when I boot up, here is what happen: 1. first I hear a beep 2. intel logo show 3. second beep 4. windows logo and start to load as normal, everything work fine So there isn't any error message, just I have never used any computer that would give me 2 beeps. I know there is beep code that indicate any problem while boot up, but it doesn't look like any problem at all, no error message and everything run fine. Is this just the new style of Intel motherboard? Or my motherboard has some serious problem so I should return to the shop? Thanks a lot!
          Adolfo: Allow me a moment please
          you: sure thanks
          you: and I have updated to the newest bios, it is still the same.
          Adolfo: Ok the first beep means that the system is booting up, the 2nd beep means that the system detected devices, so this is a normal behavior on our current motherboards.
          you: thanks a lot you are very helpful
          Adolfo: Thank you for using chat. I look forward to chatting with you again. We value your suggestions and would appreciate it if you would take a moment to complete our survey. The survey will appear when you click "Close''  to close the chat window. Have a nice day.