4 Replies Latest reply on May 18, 2013 7:15 AM by javier.leal

    Intel 3000 HD Graphic driver is giving a hard time!


      Hello, everyone,

      For some reason my PC crashes a lot when installing the Intel 3000 HD Graphic driver, which is why I've uninstalled it and using the Standard VGA driver. Everything else seems to be working fine.

      This is my system information:

      Intel System Identification Utility Reference Number: 0187 2828
      Date Created: Sunday, May 12, 2013 8:35:19 PM

      Computer Manufacturer
      Computer Model
      Operating System (O/S)Microsoft Windows 7 Ultimate Edition Service Pack 1
      Operating System Build (O/S)(build 7601), 64-bit
      Operating System (version)6.1.7601
      O/S Language1009
      System RAM6.1 GB
      .NET Framework Version3.5.30729.5420
      CD or DVD DevicePLDS DVD -RW DS-8A8SH
      System Hard Drive Overview
      System Total Storage Size:698.5 GB
      Physical Drivenot detected
      Makernot detected
      Modelnot detected
      Bus Typenot detected
      Local Disk not detectednot detected
      Used space:not detected
      Free Space:not detected
      Memory Detail
      Total Physical Memory6.1 GB
      Available Physical Memory4.0 GB
      Total Virtual Memory2.0 GB
      Internet Browser [1]Internet Explorer
      Internet Browser Version [1]9.10.9200.16540


      Chipset Software Status
      Intel® Chipset Installation File (INF) detectednot detected
      Detected Chipset INF Version9.2.0.1025
      Chipset INF StatusThis version is valid
      Detailed Chipset InformationIntel® Chipset Identification Utility


      Graphics Product [1]not detected
      Graphics Driver Versionnot detected
      Driver StatusDevice is unknown or unsupported
      3D Accelerationnot detected
      Hardware Transform & Lighting Supportnot detected
      Video Memorynot detected
      Vertex Shader Supportnot detected
      Pixel Shader Supportnot detected
      Microsoft DirectX* Version11.0
      Current Graphics Resolution1024x768
      Current Color Depth32 Bits Per Pixel
      Raw EDID [1]not detected


      AA Numbernot detected
      BIOS Vendor
      BIOS VersionDell Inc. A11
      BIOS Release Date08/03/12
      System Memory6.1 GB
      Built-in Audio Driver Componentnot detected
      Built-in Audio Driver Version1.2.0.71
      Built-in Audio Driver StatusNon-Intel device detected


      ModelIntel(R) Core(TM) i5-2450M CPU @ 2.50GHz
      Intel Processor analysis toolsIntel Processor analysis tools
      CPU Speed2.5 GHz
      Link to Processor SpecificationLink to Processor Specification
      CPU Revision1B
      CPU Type00
      CPU Family06
      CPU Model2A
      CPU Stepping7


      Wired Networking Product
      Driver Version7.46.610.2011
      Driver StatusDevice is unknown or unsupported
      Intel PROSet Versionnot detected
      Hardware IDsPCI\VEN_10EC&DEV_8136&SUBSYS_04B01028&REV_05


      Wireless Networking ProductIntel® Centrino® Wireless-N 1030
      Intel PROSet/Wireless Version15.6.1.0
      Software/Driver StatusNewer Intel® PROSet version available
      Latest Intel® PROSet version available15.6.1
      Hardware IDsPCI\VEN_8086&DEV_008A&SUBSYS_53258086&REV_34

      Thanks for any help provided!