1 2 Previous Next 26 Replies Latest reply on May 13, 2014 1:23 PM by kevin_intel

    GMA 3600 series 7x64 drivers....

    bartgrefte

      Today I found out that I have a motherboard that is 64bit capable, but lacks 64bit GPU drivers.

       

      The motherboard is a DN2800MT. After installing 7x64 I was surprised not seeing unidentified hardware (that's a first for me with Windows), however, I noticed straight away that Windows was using the build-in GPU drivers. Those are so basic that even Patience starts complaining about the lack of graphics performance.

       

      Not long after that I found out that Intel refuses to make 64 bit GPU drivers for this motherboard, while there are 64bit chipset, LAN and sound-drivers available. So why make those and not GPU drivers?

       

      Then I found someone on this forum who linked to a beta driver (GFX_Vista_Win7_64_8.15.8.1050_Beta5.exe) that supposedly supports this particular GPU. Well.... after running the driverinstaller and a reboot, I got a BSOD. Another reboot -> BSOD. Safe-mode -> delete GPU driver -> no more BSOD, but crappy graphics performance due to the standard Windows driver being used again.

       

      After a second attempt, not using the driverinstaller but let the device manager install the driver, it seems to run without problems, didn't get BSOD's anymore. Now I haven't tested much, Windows starts, graphics performance increased and Patience is no longer nagging about crappy graphics, gonna try more tomorrow.

       

      Why are you (Intel) still refusing to make a GPU driver for this motherboard for any OS besides 7x86? This motherboard can run 7x64 without problems. The only thing that's a problem is the lack of GPU drivers. And no, I am not gonna switch to 7x86 because the full amount of RAM is not usable in 32 bits OS's.

        • 1. Re: GMA 3600 series 7x64 drivers....
          kevin_intel

          Hello bartgrefte,

           

          I understand you are having problems to get driver for the GMA 3600 Series controller for Windows* 7 64 bit.

           

          At this point, the driver we have available for your controller is Windows* 7 32 bit only. You can confirm this information at the following link:

           

          http://www.intel.com/support/graphics/intelgma3600/sb/CS-033597.htm?wapkw=033597

           

          Regards.

          • 2. Re: GMA 3600 series 7x64 drivers....
            bartgrefte

            If you've read my 1st message, then you would have read

            Why are you (Intel) still refusing to make a GPU driver for this motherboard for any OS besides 7x86?

            that I already noticed that.

             

            And you did not answer my question.

            • 3. Re: GMA 3600 series 7x64 drivers....
              Kory Hansen

              Kevin_Intel wrote:

              At this point, the driver we have available for your controller is Windows* 7 32 bit only.

               

              Is it too much to hope that this is implying that there will be 64-bit drivers in the future? I really don't understand why there are 64-bit drivers for LAN and audio when there are none for graphics. Are you wanting to kill off your own products, Intel?

              • 4. Re: GMA 3600 series 7x64 drivers....
                bartgrefte

                Well, I just found out that Intel made my account inaccessible (username not found), luckily registering again does not take too long.

                 

                Don't know what that beta driver I used did, but after a couple of BSOD's pointing to imgkmd64.sys, the motherboard no longer outputs a signal to the monitor, not even during the POST. However, it does seem to respond to the keyboard but no errors or anything.

                 

                edit: woops, loose cable. Anyway, picture is back and the BSOD's disappeared as soon as I removed the driver.

                 

                Right now I'm thinking about mutilating the motherboard with a dremel, to be a bit more specific: open up the back of the PCIe x1 slot and put in a PCIe graphics card I've got lying around.

                 

                Or I can wait and see if the real manufacturer of this GPU has drivers, I found out that Intel slapped an Intel label on a PowerVR sgx545.

                Emailed the manufacturer about drivers.

                • 5. Re: GMA 3600 series 7x64 drivers....
                  Kory Hansen

                  bartgrefte wrote:

                   

                  Right now I'm thinking about mutilating the motherboard with a dremel, to be a bit more specific: open up the back of the PCIe x1 slot and put in a PCIe graphics card I've got lying around.

                   

                   

                  Emailed the manufacturer about drivers.

                   

                  I remember reading somewhere that the PCIe slot on these type of motherboards can only deliver 10 watts of power. I hope for your sake that I'm wrong.

                   

                  Great! Let us know what they say!

                  • 6. Re: GMA 3600 series 7x64 drivers....
                    bartgrefte

                    Only 10 watts? Hmm, I don't know if such a low power graphics card exists...

                     

                    Haven't put that to the test and so far it seems Windows 7's default driver doesn't have to much limitations that could be problematic.

                    • 7. Re: GMA 3600 series 7x64 drivers....
                      Kory Hansen

                      "The motherboard is designed to provide up to 10 W to the PCI Express x1 slot. The total power consumption from add-in boards on this slot must not exceed this rating."

                       

                      Considering that the lowest TDP of a discrete card today (Radeon HD 7350/8350) is 19.1 watts, that's no bueno.

                      • 8. Re: GMA 3600 series 7x64 drivers....
                        bartgrefte

                        The manufacturer responded:

                        "Hi Bart,

                         

                        I’m afraid that we are unable to provide support for any of Intel's platforms directly. It is their responsibility to release drivers for their own platforms, and to determine when the drivers will be updated. All I can suggest is that you continue to contact Intel to see if they will provide suitable drivers.

                         

                        Regards,"

                        • 9. Re: GMA 3600 series 7x64 drivers....
                          Nazareth

                          Realmente no comprendo por que no pueden generar un driver para 64 bits, si es un procesador para 64 bits deben de generar sus drivers por que así esta en sus especificaciones y eso que hacen es un engaño; DE NADA SIRVE TENER UN PROCESADOR 64 BITS SI NO PUEDO INSTALAR UN SISTEMA OPERATIVO A 64 BITS. La verdad leyendo en mucho foros, me encuentro que la gente esta molesta con la postura que esta tomando INTEL.

                           

                          Agradecería si tan solo me explicaran el por que NO pueden realizar el driver a 64 bits.

                          • 10. Re: GMA 3600 series 7x64 drivers....
                            bartgrefte

                            Gracias a Dios por Google Translate

                            Intel dijo que en algún lugar de este foro que la GPU no es de 64 bits capaz, mientras 7x64 funciona muy bien, aunque con controlador GPU estándar.

                             

                            Thank god for Google Translate

                             

                            Intel said somewhere on this forum that the GPU is not 64bit capable, while 7x64 runs fine, although with standard GPU driver.

                            • 11. Re: GMA 3600 series 7x64 drivers....
                              Nazareth

                              Muchas Gracias por la respuesta!!

                              • 12. Re: GMA 3600 series 7x64 drivers....
                                alasdair555

                                Hi Bartgrefte,

                                 

                                I am like you fed up with Intel's attitude to it's customer. But on the point of the RAM issue, there is a work around for that. This is only a software block on Windows 7, and there is a simple solution for this. I'd go and check google

                                • 13. Re: GMA 3600 series 7x64 drivers....
                                  Kory Hansen

                                  Is that the artificial 2 GB limit Windows 7 Starter has that you're talking about? If so, that won't work. Win7 Starter only comes preloaded on netbooks and can't be purchased by itself, and since Bartgrefte's DN2800MT doesn't come with an OS (or a hard drive), it must be running at least Home Premium, which has a 16 GB memory limit.

                                  • 14. Re: GMA 3600 series 7x64 drivers....
                                    alasdair555

                                    Yes that's the problem with Starter, but even with other versions they for some reason disable some of your RAM depending on the total memory you have including on graphics card etc. I'm not sure you only get 4GB regardless of the greatness of your Windows in 32 bit versions, 64 bit yes, 32 bit no. In any case all can be fixed

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