6 Replies Latest reply on Oct 23, 2014 6:27 PM by Twski

    Ghost Recon Online Crashes on Intel HD Graphics 2000

    Winston Sinclair

      Hey guys i have tryied so much games on this graphics card and i dont have problem running its on low settings but when i am playing Ghost Recon Online on 800x600 and very low settings i dont have problem but when i use the scope the game just close out without any error or notification.

      I already have contacted Ghost Recon Online support and those guys did answer to me the problem is my grapchic card.

      I dont know why i can run in low settings games like Assassins Creed III and Need for Speed Most Wanted 2012 without problems and cant play ghost recon online

        • 1. Re: Ghost Recon Online Crashes on Intel HD Graphics 2000
          Winston Sinclair

          Processor: Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz (4 CPUs), ~3.1GHz

                       Memory: 4096MB RAM

           

                  Native Mode: 1920 x 1080(p) (60.000Hz)

                  Output Type: HDMI

                  Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32

          Driver File Version: 9.17.0010.3062 (English)

               Driver Version: 9.17.10.3062

                  DDI Version: 10.1

                 Driver Model: WDDM 1.1

          • 2. Re: Ghost Recon Online Crashes on Intel HD Graphics 2000
            Fred_Intel

            Hi Winston Sinclair,

             

            I would like to know if the issue happens only when you try to use the scope or not.

             

            I recommend making sure the game and also the BIOS of the computer are up to date.

            • 3. Re: Ghost Recon Online Crashes on Intel HD Graphics 2000
              Twski

              Hi Fred,

              I'm having this issue too.

              I can't say for sure, but I it happens only when i'm scoping or when I use a device in game (i.e. cloak, scan, blitz, etc). But it's not every time, generally happens 5-10 minutes after the match starts.

              The game and the bios is up to date.

              I'm downloading the lastest (04/10/2014) Hd Graphics Driver right now to see if it solves the problem.

                        Card name: Intel(R) HD Graphics 3000

                      Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32

              Driver File Version: 9.17.0010.3517 (English)

                  Driver Version: 9.17.10.3517

                      Native Mode: 1366 x 768(p) (59.996Hz)

               

              Operating System: Windows 7 Home Basic 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)

                        Language: Portuguese (Regional Setting: Portuguese)

              System Manufacturer: ASUSTeK Computer Inc.

                    System Model: K43E

                            BIOS: BIOS Date: 03/08/12 14:54:55 Ver: 04.06.03

                        Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz (4 CPUs), ~2.3GHz

                          Memory: 8192MB RAM

              Available OS Memory: 8098MB RAM

              EDIT: Just noticed how old the topic is. The game is now called Ghost Recon Phantons, instead of Ghost Recon Online.

              • 4. Re: Ghost Recon Online Crashes on Intel HD Graphics 2000
                joe_intel

                Please allow me more time to check on this issue.

                • 5. Re: Ghost Recon Online Crashes on Intel HD Graphics 2000
                  joe_intel

                  Twski, after twenty minutes I was not able to replicate the issue. In the game I had default settings with Vsync off, and later I tried high detailed graphics with Vsync on. I used the same driver version with the Intel® i3-2377M.

                  Could it be something else is interfering with the game, such as the antivirus program?

                  • 6. Re: Ghost Recon Online Crashes on Intel HD Graphics 2000
                    Twski

                    Thank you for testing it Joe.

                    Next week I'll play the game again and try to disable my antivirus and other 3rd party background processes, which generally Avira antivirus, Malwarebytes, Fraps FPS counter, Viper4windows FX and Hamachi client.

                     

                    I'll report you back then