From our side, please check the HDMI cable you are using is 1.4a, since this is the only one that support audio and video.
You may want to forward your inquiry to Linux* Ubuntu distribution support community for further assistance.
Message was edited by: Sylvia
I didn't know there were different HDMI cables. It has no markings
but I've used the same cable between an Iphone and my TV, with no problems.
Right now my problem is with the OS not recognising the sound card.
I have now tested several different linux kernels, all with similar (bad) results.
The only version of linux that I have a confirmed report of the sound working
was Arch Linux - with a unknown kernel version (I suspect 3.8.8).
I have upgraded my ubutnu kernel to 3.9.0 and reverted back to 3.8.8. With still no
Currently alsa sound does not recognise the device. So I have joined and mailed a long
request for help to the alsa-users forums.
I have tweeted a bit for help and have one or two responses, non of which has helped.
I have Googled a lot but have not yet found a single blog that gives detailed instructions
of how to get the device working.
I'm not sure how the ubuntity commity forums could help - this is a kernel/sound problem
since Ubuntu just uses alsa-sound I've sent mails to their forums instead.
If anybody reading this has made this work on Ubuntu could they please tell me exactly how?
(I chose Ubuntu since it is probably the most widely used linux OS)
I can post the alsa-info logs if this helps - or provide you with the output of lsmod etc. if any of this
1 of 1 people found this helpful
Joe, try verifying the kernel in the ark Linux distribution and check in the Ubuntu community how to update the kernel to the same as ark Linux*.
I currently think the problem lies with the alsa drivers - the arch kernel seems to have some patches
related to this problem, I'm getting some help from people on the alsa developers list.
Somewhere somebody in the world somebody will sooner of later solve this, or am I the first person
to want to build a media box using the DC3217IYE and ubuntu?
Has anybody reading this list successfully made the sound work on the DC3217IYE with an
out-of-the-box ubuntu install? If so please mail me.
Hey Joe, going to sound odd but have tried using the other HDMI connector? I've 'heard' something about the kernel / audio issue and it's only driving audio out of one HDMI port.