3 Replies Latest reply on Apr 12, 2013 12:19 AM by Romain Wilbert

    Error while updating Windows or installing any .msi package

    Romain Wilbert

      Hi,

       

      I waited quite a bit before posting this thread, as I wanted to be sure that it wasn't hardware or software related.

       

      I get Windows errors everytime I try to install windows updates or any .msi file (such as .Net framework).

       

      When I look at the windows event observer, I can see this error occuring (sorry for the french language) :

       

      Nom de l’application défaillante TiWorker.exe, version : 6.2.9200.16455, horodatage : 0x509dcbd1
      Nom du module défaillant : wcp.dll, version : 6.2.9200.16455, horodatage : 0x509dce5a
      Code d’exception : 0x80000003
      Décalage d’erreur : 0x00000000000e84a7
      ID du processus défaillant : 0x1090
      Heure de début de l’application défaillante : 0x01ce322ee2aaf3a2
      Chemin d’accès de l’application défaillante : C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.2.9200.16455_none_624a7aa150f57306\TiWorker.exe
      Chemin d’accès du module défaillant: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.2.9200.16455_none_624a7aa150f57306\wcp.dll
      ID de rapport : 485047af-9e22-11e2-be8e-eca86bf22556
      Nom complet du package défaillant : 
      ID de l’application relative au package défaillant : 
      

      And this is what is shown in the detailed view :

       

       

      -<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      -<System>
      <ProviderName="Application Error" />
      <EventID Qualifiers="0">1000</EventID>
      <Level>2</Level>
      <Task>100</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreatedSystemTime="2013-04-05T18:54:46.000000000Z" />
      <EventRecordID>10824</EventRecordID>
      <Channel>Application</Channel>
      <Computer>INTEL-NUC</Computer>
      <Security/>

      </System>

      -<EventData>
      <Data>TiWorker.exe</Data>
      <Data>6.2.9200.16455</Data>
      <Data>509dcbd1</Data>
      <Data>wcp.dll</Data>
      <Data>6.2.9200.16455</Data>
      <Data>509dce5a</Data>
      <Data>80000003</Data>
      <Data>00000000000e84a7</Data>
      <Data>1090</Data>
      <Data>01ce322ee2aaf3a2</Data>
      <Data>C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.2.9200.16455_none_624a7aa150f57306\TiWorker.exe</Data>
      <Data>C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.2.9200.16455_none_624a7aa150f57306\wcp.dll</Data>
      <Data>485047af-9e22-11e2-be8e-eca86bf22556</Data>
      <Data/>
      <Data/>

      </EventData>

      </Event>

       

      This is the type of errors that I get in the CBS.log file :

       

      Error                 CSI    0000009a (F) Invalid attribute name found: [l:28{14}]"publicKeyToken"[gle=0x80004005]
      2013-04-05 20:54:22, Error                 CSI    0000009b@2013/4/5:18:54:22.453 (F) base\wcp\identity\id_baseidentity.cpp(1267): Error STATUS_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME originated in function Windows::Identity::Rtl::Implementation::CRtlIdentityBase::CRtlIdentityBase_Initialize expression: pBAI != 0
      [gle=0x80004005]
      2013-04-05 20:54:22, Info                  CBS    Added C:\Windows\Logs\CBS\CBS.log to WER report.
      2013-04-05 20:54:22, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20130330172646.log to WER report.
      2013-04-05 20:54:22, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20130310142152.log to WER report.
      2013-04-05 20:54:22, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20130223101939.log to WER report.
      2013-04-05 20:54:22, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20130222163954.log to WER report.
      2013-04-05 20:54:22, Info                  CBS    Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
      2013-04-05 20:54:22, Info                  CBS    Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
      2013-04-05 20:54:22, Error                 CSI    0000009c (F) STATUS_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME #81464# from Windows::Identity::Rtl::Implementation::CRtlIdentityAuthority::IRtlIdentityAuthority_Parse(flags = 0, string = [l:358{179}]"Microsoft-Windows-WindowsUpdateClient-Aux.Resources,culture=en-GB,version=0.0.0.0,processorArchitecture=wow64,publicKeyToken=31bf3856ad364e35,buildType=release,versionScope=nonSxS")
      [gle=0xd0150017]
      2013-04-05 20:54:22, Info                  CBS    Failed to get definition identity. [HRESULT = 0x8007370b - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME]
      2013-04-05 20:54:22, Info                  CBS    Failed to get definition identity [HRESULT = 0x8007370b - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME]
      2013-04-05 20:54:22, Info                  CBS    Failed to get definition identity from assembly identity [HRESULT = 0x8007370b - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME]
      2013-04-05 20:54:22, Info                  CBS    Failed to get definition identity key form [HRESULT = 0x8007370b - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME]
      2013-04-05 20:54:22, Info                  CBS    Failed to add new identityTarget [HRESULT = 0x8007370b - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME]
      2013-04-05 20:54:22, Info                  CBS    Failed to add component dependency from applicable type [HRESULT = 0x8007370b - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME]
      2013-04-05 20:54:22, Info                  CBS    Failed to collect component dependencies. [HRESULT = 0x8007370b - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME]
      2013-04-05 20:54:22, Info                  CBS    Failed to initialize internal package for package: Package_107_for_KB2779768~31bf3856ad364e35~amd64~~6.2.1.1 [HRESULT = 0x8007370b - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME]
      2013-04-05 20:54:22, Info                  CBS    Delay load failed for package: Package_for_KB2779768~31bf3856ad364e35~amd64~~6.2.1.1 [HRESULT = 0x8007370b - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME]
      2013-04-05 20:54:22, Error                 CBS    Delay Initialization Failed [HRESULT = 0x8007370b - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME]
      2013-04-05 20:54:22, Info                  CBS    Failed to call EvaluateApplicability on internal CBS package. [HRESULT = 0x8007370b]
      2013-04-05 20:54:22, Info                  CBS    Session: 30290478_4237589069 initialized by client WindowsUpdateAgent.
      2013-04-05 20:54:24, Error                 CSI    0000009d (F) Invalid attribute name found: [l:28{14}]"publicKeyToken"[gle=0x80004005]
      2013-04-05 20:54:24, Error                 CSI    0000009e@2013/4/5:18:54:24.244 (F) base\wcp\identity\id_baseidentity.cpp(1267): Error STATUS_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME originated in function Windows::Identity::Rtl::Implementation::CRtlIdentityBase::CRtlIdentityBase_Initialize expression: pBAI != 0
      [gle=0x80004005]
      2013-04-05 20:54:24, Info                  CBS    Added C:\Windows\Logs\CBS\CBS.log to WER report.
      2013-04-05 20:54:24, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20130330172646.log to WER report.
      2013-04-05 20:54:24, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20130310142152.log to WER report.
      2013-04-05 20:54:24, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20130223101939.log to WER report.
      2013-04-05 20:54:24, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20130222163954.log to WER report.
      2013-04-05 20:54:24, Info                  CBS    Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
      2013-04-05 20:54:24, Info                  CBS    Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
      2013-04-05 20:54:24, Error                 CSI    0000009f (F) STATUS_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME #82959# from Windows::Identity::Rtl::Implementation::CRtlIdentityAuthority::IRtlIdentityAuthority_Parse(flags = 0, string = [l:372{186}]"Microsoft-Windows-WindowsUpdateClient-Aux.Resources,culture=it-IT,version=7.8.9200.20555,processorArchitecture=wow64,publicKeyToken=31bf3856ad364e35,buildType=release,versionScope=nonSxS")
      [gle=0xd0150017]
      2013-04-05 20:54:24, Info                  CBS    Failed to get definition identity. [HRESULT = 0x8007370b - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME]
      2013-04-05 20:54:24, Info                  CBS    Failed to get definition identity [HRESULT = 0x8007370b - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME]
      2013-04-05 20:54:24, Info                  CBS    Failed to convert assembly identity to definition identity. [HRESULT = 0x8007370b - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME]
      2013-04-05 20:54:24, Info                  CBS    Failed to add new identityTarget [HRESULT = 0x8007370b - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME]
      2013-04-05 20:54:24, Info                  CBS    Failed to initialize self update [HRESULT = 0x8007370b - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME]
      2013-04-05 20:54:24, Info                  CBS    Failed to Initialize applicability [HRESULT = 0x8007370b - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME]
      2013-04-05 20:54:24, Info                  CBS    Failed to populate update with information. [HRESULT = 0x8007370b - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME]
      2013-04-05 20:54:24, Info                  CBS    Failed to translate parsed manifest into package/update objects [HRESULT = 0x8007370b - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME]
      2013-04-05 20:54:24, Info                  CBS    Failed to initialize internal package for package: Package_103_for_KB2779768_BF~31bf3856ad364e35~amd64~~6.2.1.1 [HRESULT = 0x8007370b - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME]
      2013-04-05 20:54:24, Info                  CBS    Delay load failed for package: Package_for_KB2779768~31bf3856ad364e35~amd64~~6.2.1.1 [HRESULT = 0x8007370b - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME]
      2013-04-05 20:54:24, Error                 CBS    Delay Initialization Failed [HRESULT = 0x8007370b - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME]
      

       

      I have this errors with Windows 8 pro and Windows 7 Ultimate as well.

       

      I was thinking that it could be hardware related, so I made some test with other ram  modules and other SSD drive (last one used was a Intel 525 120go drive).

       

      I know this is not a Windows forum, but I only have this issues with the NUC (I installed the same Windows versions on another computer without having any issues).

       

      Has anyone encountered this issues ?

      Can you Intel provide some support ?

       

      Thanks in advance

        • 1. Re: Error while updating Windows or installing any .msi package
          Freddy Gonzalez

          Hello Romain Wilbert,

           

          Hardware wise, it seems that this error happens whenever the PC does not recognize a piece of hardware such as a printer, mouse, sound card on the computer; If that is the case our suggestion will be to check on the drivers installed in your system in device manager.

           

          Please note that many other issues are related with this type of problems such as Virus or other malicious software in your system.

           

          More information about the hardware being used will be needed.

           

          Regards,

          • 2. Re: Error while updating Windows or installing any .msi package
            Romain Wilbert

            Hi Freddy !

             

            Thank you for answering. I tried multiple RAM modules & SSD Drives :

             

            - 2 x SO4GX3M1A1333C9 (Corsair SO-DIMM DDR3 4go 1333Mhz) /  2 x F3-12800CL9D-8GBSK (G-SKILL SO-DIMM DDR3 4go 1600Mhz)

            - Intel 525 120go / Crucial M4 128go drives

             

            Same result with all combinations.

             

            I do not have a wifi card, I just have wireless keyboard and mouse workign on a usb dongle.

             

            I don't have any virus, all drivers are up to date.

            • 3. Re: Error while updating Windows or installing any .msi package
              Romain Wilbert

              Here is more data on the crash

               

              2013-04-12 08:07:06, Error                 CSI    0000002a@2013/4/12:06:07:06.463 (F) base\wcp\cdf\cdf_builder.cpp(153): Error STATUS_ILLEGAL_CHARACTER originated in function Windows::Cdf::Rtl::CSingleInstanceTable<class Windows::Cdf::Rtl::CStringTableTraits,struct _CDF_STRINGID>::FindOrAdd expression: this->FindOrInsertIfNotPresent(In, tmp, &pFound, &fFound)

              [gle=0x80004005]

              2013-04-12 08:07:06, Info                  CBS    Added C:\Windows\Logs\CBS\CBS.log to WER report.

              2013-04-12 08:07:06, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20130330172646.log to WER report.

              2013-04-12 08:07:06, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20130310142152.log to WER report.

              2013-04-12 08:07:07, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20130223101939.log to WER report.

              2013-04-12 08:07:07, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20130222163954.log to WER report.

              2013-04-12 08:07:07, Info                  CBS    Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

              2013-04-12 08:07:07, Info                  CBS    Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

              2013-04-12 08:07:08, Error                 CSI    0000002b (F) STATUS_ILLEGAL_CHARACTER #23775# from CCSDirectTransaction::OperateEnding at index 0 of 4 operations, disposition 0[gle=0xd0000161]

              2013-04-12 08:07:08, Error                 CSI    0000002c (F) HRESULT_FROM_WIN32(582) #23551# from Windows::ServicingAPI::CCSITransaction::ICSITransaction2_AddComponents(Flags = 4, a = @0xa880022b20, mp = @0xa880023320, disp = 0)[gle=0x80070246]

              2013-04-12 08:07:08, Info                  CBS    Failed to add one or more component [HRESULT = 0x80070246 - ERROR_ILLEGAL_CHARACTER]

              2013-04-12 08:07:08, Error                 CBS    Failed to complete component closure [HRESULT = 0x80070246 - ERROR_ILLEGAL_CHARACTER]

              2013-04-12 08:07:08, Info                  CSI    0000002d@2013/4/12:06:07:08.616 CSI Transaction @0xa880281ba0 destroyed