2 Replies Latest reply on Apr 8, 2013 3:15 PM by Casey Williams

    Intel Active System Console Email Alerting Issues

    Casey Williams

      Hey everyone, I have quite a few servers that I would like to setup Email Alerting on. They are all on the newest version of ASC (5.0).


      I know, currently, there isn't a way to test email alerting, as far as I know. (Which should be a new feature in the next release!!! )


      Anyways, I just so happen to have found a server with a bad stick of memory, and is throwing a Critical Error on the Console. I figured now would be a perfect time to test and make sure my Email Settings are correct.


      I have configured the "Email Alert Settings", set to All Events, with the Mail Server Address, User ID, Password, and Recipient Email fields.


      I have also went to Advanced Email settings, under "All Events", and configured all the fields, and Selected All alerting options, and Applied my settings.


      I know I cant send a "Test" email to see if it will work, but being that the Red warning light is on, on the front of the server, and the Memory on the Dashboard has a big red X on it (and the bottom is scrolling "Critical Memry ECC Error") I figured I should be receiving alerts.


      However, I have not received any alerts. Nothing in my Inbox, nothing in my Spam Filter.


      So, I guess my question, is: How often will the Active System Console sent out email alerts? Daily? Hourly? Weekly? Does it send them out at a certain time?