Here are our recommendations for this issue:
- Proceed with a BIOS recovery update to latest version 0113:
- After the update is done, reset any customized settings in the BIOS.
- If the issue happens in Windows environment only, you can try a clean installation of the Operating System using the latest drivers from our website:
- Test with a different keyboard if possible to ensure is not a compatibility issue with it.
i tried recovery but it dint help.. dis keyboard works fine with other computers..also it worked before bios update..i found that in system drivers, kernels for keyboard are not working.(pic attached)
when keyboard works, i.e. after starting 1st time after bios update,those 2 services are runnin (pic attached)
is der a way by which i can start them during boot? i guess it would be helpful to solve the problem
We recommended you to test a regular keyboard on this motherboard and use it for a day.
If you have the same behavior, you would need to replace the motherboard.