From our side, we can confirm that the Intel® Chipset G33 should be compatible with this video card.
The Chipset supports PCI 1.1 and the video card you have supports 3.0. This means it is backwards compatible with previous versions. However, since you are having this problem with the product, I recommend you updating the drivers, including the BIOS chipset by using the software provided by the system manufacturer. Sometimes, in the newer BIOS updates contain fixes for known problems on the units.