8 Replies Latest reply on Mar 19, 2013 6:10 PM by unclewebb

    i7 2600 Problems..

    tr_kipp

      Hello,I have built a "gaming" rig which i have some problems with.

      Specs:

      i7 2600

      Intel DH67CL motherboard

      8GB 1333MHz Gigabyte RAM

      XFX Radeon HD7870 Black edition

      120GB HyperX Kingston SSD (boot drive) + other regular HDD

      Corsair AX850 Modular PSU

       

      The main problem I have is the computer is slow running software such as Skype, reaching over 70% usage when only a Skype call is open. When I try to run simple games such as League of Legends where I have a peak of 10FPS but around 6FPS or below average. I have not overclocked it! I have a closed rig with little ventilation and two fans running at auto.

       

      I tested the temperatures in RealTemp 3.7 and i found my result shocking.

      I'm not sure if the problem is the processor or if it's supposed to be this high, but i can figure out that something is wrong.

       

      Untitled.png

       

      Please help me. (P.S. I am using the fan which came with the proccessor)

        • 1. Re: i7 2600 Problems..
          Freddy Gonzalez

          Hello tr_kipp,

           

          Based on what the software is reporting the temperature of this unit is pretty odd. Now, we do not have software that measures a processor temperature core by core since we rely more on the overall processor temperature since this is what the processor contains. 

           

          Please let us know what the overall processor temperature within BIOS and check if it goes beyond the Tcase temperature for your processor:

           

          http://ark.intel.com/products/52213/Intel-Core-i7-2600-Processor-8M-Cache-up-to-3_80-GHz

           

          For troubleshooting purposes do the following:

           

          . Latest BIOS firmware in your motherboard

          . Check that there is enough thermal material in between your heat sink and CPU

          . Check that your CPU fan is correctly attached to the motherboard

           

          After making sure the latest BIOS version of your motherboard is loaded please proceed running the processor identification utility to see how it is being recognized by the system.

           

          http://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=7838

           

          Also, feel free running the Intel® processor diagnostic tool to verify the processor’s functionality

           

          Please check this link to get the compatible version for your operating system:

          http://www.intel.com/support/processors/sb/CS-031726.htm

           

          Regards,

          1 of 1 people found this helpful
          • 2. Re: i7 2600 Problems..
            tr_kipp

            I checked the BIOS for the temperature and here as well it was above 95 Celsius (here 97).

            I will now also check:

            . Check that there is enough thermal material in between your heat sink and CPU

            . Check that your CPU fan is correctly attached to the motherboard

             

            IMG_0214.JPG

            • 3. Re: i7 2600 Problems..
              tr_kipp

              I checked the thermal paste and i assume it is sufficient. I am not able to obtain more at the moment as I currently live in the middle-east.. I will, however, be able to in the summer.

              When i checked the thermal paste, i noticed that the fan was slightly loose. Therefore i checked the temperature in the BIOS after I made sure it was mounted securely. The temperature was 90 but it soon rose 93 and even higher.

               

              IMG_0215.JPG

              • 4. Re: i7 2600 Problems..
                unclewebb

                Looks like you should have trusted RealTemp.  The LOG word in the Thermal Status area confirms that Thermal Throttling is being logged by your CPU.  That means it really is over heating.

                 

                The usual problem with the Intel heatsink is that users only manage to push 3 of the 4 pins fully into the motherboard.  When this happens, your core temperatures go sky high.  On some motherboards you have to put considerable force on these pins to get them to seat correctly.  It is best to push 2 pins at a time, diagonally from each other.

                 

                When you remove a heatsink, the ONLY correct way to install it is to clean off all of the old thermal interface material and replace it with new stuff.  If you do not do that, you probably will not get very good results.  Modern CPUs run extremely hot.  A correctly installed heatsink and fan is mandatory, not optional.

                 

                RealTemp T|I Edition

                • 5. Re: i7 2600 Problems..
                  tr_kipp

                  Well, it has nothing to do with the fan in this case... I think there is something wrong with the processor itself. I don't know though. I have not removed the fan after the first installation (except just now) but i have changed the PSU (Now corsair AX850) and the graphics card (now XFX HD7870) and added an SSD as the boot drive. The problems only occurred after this upgrade but i didn't check the temperatures until now. [I upgraded in November i think] Before the only problem was the old graphics card which was old and not good.

                  • 6. Re: i7 2600 Problems..
                    tr_kipp

                    I have run the RealTemp again and surprisingly... the temperatures are low now.. around 50.

                    I don't know what "fixed" the problem, although i have a suspicion that the problem isn't solved.

                    Untitled.png

                    • 7. Re: i7 2600 Problems..
                      Freddy Gonzalez

                      Hello tr_Kipp,

                       

                      It’s possible that the overheating issues were due to the fact that the heat sink was not properly attached to the motherboard.

                       

                      For further troubleshooting please re run the suggested application and let us know your processor condition during stress.

                       

                      Regards,

                      1 of 1 people found this helpful
                      • 8. Re: i7 2600 Problems..
                        unclewebb

                        "Well, it has nothing to do with the fan in this case... I think there is something wrong with the processor itself."

                         

                        I was not talking about the fan.  Your problem was that you did not have the heatsink installed properly.  There are 4 white plastic pins on the heatsink and you have to make sure that all 4 are seated in the motherboard.  If one of these pins is not fully seated, your temperatures will go up over 90C and your CPU will start to thermal throttle and slow down.

                         

                        When you installed your new graphics card, you could have easily bumped into the heatsink and released one of the pins.  When you reinstalled your heatsink, that fixed the problem.  When you are able to get some new thermal paste, take your heatsink off one more time and fix this properly.