Hi Lynne Villarreal,
The game you are trying to play is not in our Game Playability list so; it is either not compatible or it has not been tested yet. This is the link to our Game Playability list http://www.intel.com/support/graphics/intelhdgraphics4000_2500/sb/CS-033387.htm
You can try installing the latest graphics driver we have available in our website. Since this is a generic driver we cannot guarantee it will work fine on every OEM system. if the driver does not work properly I recommend installing the latest graphics driver the computer manufacturer provides in their website. This is the link to the driver http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22373&lang=eng&OSVersion=Windows%208*&DownloadType=Drivers
I recommend you update the BIOS of the laptop from the computer manufacturer.