1 Reply Latest reply on Mar 11, 2013 3:30 PM by victor@intel

    Random key failed on Intel 1030 with ASUS N56U (Windows XP SP3)

    Chris

      Hi all,

       

      I had just purchased Intel 1030 to replace my old atheros wireless card for integrated bluetooth. Initially I did not install intel software and use XP own wireless configuration. I notice at random times (from 20 mins to 3 days) the network will seize connection but still connected. I though was some configuration error so I installed the Intel wireless software. The problem still exist, showing key failed and the connection dropped. Interesting part is wait for itself to reconnect does not help on the scenario. The only way to solve this is to retype the same key to the router (WPA2-AES). This did not happen to my atheros card and I did not change any settings in my asus router (N56U).

       

      Any idea what caused this random key fail and how to resolve the issue?

       

      Regards,

      Chris

        • 1. Re: Random key failed on Intel 1030 with ASUS N56U (Windows XP SP3)
          victor@intel

          Thank you very much for your post

           

          I understand that you have some questions on regards to the Intel® Centrino® Wireless-N 1030 wireless adapter.

           

          Please note that the Intel® Centrino® Wireless-N 1030 wireless adapter is meant to be professionally installed by Original Equipment Manufacturer (OEM) technicians on certified systems only.

           

          Also, please note that these adapters are not meant to be sold separately; your system must be compliant with the required FCC certifications in compliance with the International Special Committee for Radio Interference standards for radiated and conducted electromagnetic interference.

           

          In this case what we recommend you contacting the Original Equipment Manufacturer (OEM), on this case Asus* first in order to determine if the product is approved for use in your computer.

           

          *For additional information, refer to:

           

          Intel® WiFi Products - Upgrade or exchange Intel® wireless adapter hardware

           

          http://www.intel.com/support/wireless/wlan/sb/CS-006006

           

          Intel® WiFi Products - Why doesn't my laptop recognize my new Intel wireless adapter?

           

          http://www.intel.com/support/wireless/wlan/sb/CS-031167.htm

           

          Regards!