1 2 Previous Next 1 Reply Latest reply on May 5, 2009 10:32 AM by Gffna

    Cannot get Remote Windows Management to work

      I have multiple machines on my network, all running AMT version 3.2.3.

       

      Using the Manageability Commander Tool, I can remotely take control of my machines.  I know the SOL works fine as I can redirect my machines to boot from an image, reboot into BIOS, power down, etc.  My question is that when my machines are powered up to the OS (WinXP), I cannot get any of the Serial Agent commands to work.  When I try to open Device Manager, File Explorer, Watchdogs, etc. the window opens, but I do not get any information on them no matter how much I refresh the status or wait.

       

      I do know they work as I have seen them work previously, but I do not know what has caused it to stop.

       

      Any help would be appreciated.

       

      Thanks.

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