2 Replies Latest reply on Feb 6, 2013 4:40 PM by Victor_Intel

    DX58OG freezes when loaded with 24GB

    Leslie


      I have been the happy owner of a DX58OG motherboard that has been running with 16GB CORSAIR Dominator CMX8GX3M2A1333C9memoy (4 x 4GB in dual channel mode) for over a year. It has the latest BIOS from Intel website and has a i7 950 (DO stepping) CPU running at stock speed. I have been running at stock voltages and 1066 stock speed fully stable.

       

      Recently I needed to upgrade to 24GB so I ordered high quality memory from CORSAIR Vengeance CMZ24GX3M6A1600C9 which are siz sticks of 4GB memory that are matched. I can run 4 sticks of just fine but when I install all six it will pass memtest86 but when I run prime95 set to use 18GB of memory after 10 mintes it would freeze. My max system temps durring the full load tests are CPU 65C, IOH 52C and VREG 48C.

       

      I worked with CORSAIR to set VRAM and DRAM/QPI to various settings but no matter what voltage and combination I would get freezes within a few minutes under heavy load. I also tried increasing CPU core voltage and that did nothing to help. I then purchased 6 pieces of Samsung M378B5273DH0-CH9 memory that is appoved by Intel on this board and it still freezes ( I sent this memory back).

       

      I have searched this intel forum and have found at least six other posts with similar problems using 24GB memory with this motherboard. Only one person had a resolution and that was to have his mother board RMA'ed. I am thinking that either the DG58OG is faulty and needs replacing or the motherboard is not truely a stable 24GB motherboard even though it is stated to support 24GB. Does intel maybe have an other BIOS that would solve this problem?

       

      Please help.

       

      SYSTEM SPECS:

       

      --------[ Summary ]-----------------------------------------------------------------------------------------------------

       

          Computer:

            Computer Type                                     ACPI x64-based PC

            Operating System                                  Microsoft Windows 7 Ultimate

            OS Service Pack                                   Service Pack 1

            Internet Explorer                                 9.0.8112.16421

            DirectX                                           DirectX 11.0

            Date / Time                                       2013-02-05 / 11:38

       

          Motherboard:

            CPU Type                                          QuadCore Intel Core i7 950, 3200 MHz (24 x 133) DO stepping

            Motherboard Name                           DX58OG

           BIOS Type                                         Intel (01/29/12)

            Motherboard Chipset                               Intel Tylersburg X58, Intel Nehalem

            System Memory                                     24565 MB  (DDR3-1333 DDR3 SDRAM)

            DIMM1: Corsair CMZ24GX3M6A1600C9                  4 GB DDR3-1333 DDR3 SDRAM  (9-9-9-24 @ 666 MHz)  (8-8-8-22 @ 592 MHz)  (7-7-7-19 @ 518 MHz)  (6-6-6-16 @ 444 MHz)

            DIMM2: Corsair CMZ24GX3M6A1600C9                  4 GB DDR3-1333 DDR3 SDRAM  (9-9-9-24 @ 666 MHz)  (8-8-8-22 @ 592 MHz)  (7-7-7-19 @ 518 MHz)  (6-6-6-16 @ 444 MHz)

            DIMM3: Corsair CMZ24GX3M6A1600C9                  4 GB DDR3-1333 DDR3 SDRAM  (9-9-9-24 @ 666 MHz)  (8-8-8-22 @ 592 MHz)  (7-7-7-19 @ 518 MHz)  (6-6-6-16 @ 444 MHz)

            DIMM4: Corsair CMZ24GX3M6A1600C9                  4 GB DDR3-1333 DDR3 SDRAM  (9-9-9-24 @ 666 MHz)  (8-8-8-22 @ 592 MHz)  (7-7-7-19 @ 518 MHz)  (6-6-6-16 @ 444 MHz)

            DIMM5: Corsair CMZ24GX3M6A1600C9                  4 GB DDR3-1333 DDR3 SDRAM  (9-9-9-24 @ 666 MHz)  (8-8-8-22 @ 592 MHz)  (7-7-7-19 @ 518 MHz)  (6-6-6-16 @ 444 MHz)

            DIMM6: Corsair CMZ24GX3M6A1600C9                  4 GB DDR3-1333 DDR3 SDRAM  (9-9-9-24 @ 666 MHz)  (8-8-8-22 @ 592 MHz)  (7-7-7-19 @ 518 MHz)  (6-6-6-16 @ 444 MHz)

       

          Display:

            Video Adapter                                     NVIDIA GeForce GTX 560 Ti  (1024 MB)

             Monitor                                           Dell 2408WFP (Digital)  [24" LCD]  (G283H8721JAS)

       

          Multimedia:

            Audio Adapter                                     Realtek ALC892 @ Intel 82801JB ICH10 - High Definition Audio Controller

       

          Storage:

            IDE Controller                                    Standard Dual Channel PCI IDE Controller

            Storage Controller                                Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller

            Storage Controller                                Marvell 91xx SATA 6G Controller

            Disk Drive                                        Corsair CSSD-F120GB2 SCSI Disk Device  (111 GB)

            Disk Drive                                        Volume0  (1397 GB, IDE)

            Optical Drive                                     DTSOFT Virtual CdRom Device

            Optical Drive                                     HL-DT-ST DVDRAM GH22NS50

            SMART Hard Disks Status                           OK

       

          Partitions:

            C: (NTFS)                                         111.8 GB (23.9 GB free)

            D: (NTFS)                                         1397.2 GB (1181.2 GB free)

            Total Size                                        1509.0 GB (1205.1 GB free)

       

          Input:

            Keyboard                                          HID Keyboard Device

            Keyboard                                          Logitech HID-compliant Unifying keyboard

            Mouse                                             HID-compliant mouse

            Mouse                                             Logitech HID-compliant Unifying Mouse

       

          Network:

             Network Adapter                                   Intel(R) 82567LF-2 Gigabit Network Connection  (192.168.0.191)

       

          Peripherals:

            Printer                                           Adobe PDF

            Printer                                           Fax - HP Officejet 6500 E710n-z (Network)

            Printer                                           Fax

            Printer                                           HP Officejet 6500 E710n-z (Network)

            Printer                                           Microsoft XPS Document Writer

            Printer                                           Send To OneNote 2010

            FireWire Controller                               AT&T/Lucent IEEE1394 FireWire Controller (PHY: Agere LFW3226/3227)

            USB1 Controller                                   Intel 82801JB ICH10 - USB Universal Host Controller

            USB1 Controller                                   Intel 82801JB ICH10 - USB Universal Host Controller

            USB1 Controller                                   Intel 82801JB ICH10 - USB Universal Host Controller

            USB1 Controller                                   Intel 82801JB ICH10 - USB Universal Host Controller

            USB1 Controller                                   Intel 82801JB ICH10 - USB Universal Host Controller

            USB1 Controller                                   Intel 82801JB ICH10 - USB Universal Host Controller

            USB1 Controller                                   NEC uPD720200 USB 3.0 Host Controller

            USB2 Controller                                   Intel 82801JB ICH10 - USB2 Enhanced Host Controller

            USB2 Controller                                   Intel 82801JB ICH10 - USB2 Enhanced Host Controller

            USB Device                                        Logitech Unifying USB receiver

            USB Device                                        USB Composite Device

            USB Device                                        USB Input Device (Logitech Download Assistant)

            USB Device                                        USB Input Device

       

          DMI:

            DMI BIOS Vendor                                   Intel Corp.

            DMI BIOS Version                                  SOX5820J.86A.0888.2012.0129.2203

            DMI System Manufacturer                          

            DMI System Product                               

            DMI System Version                               

            DMI System Serial Number                         

            DMI System UUID                                   875AD2B4-114E11E0-B2C3000E-A670053B

            DMI Motherboard Manufacturer                      Intel Corporation

            DMI Motherboard Product                           DX58OG

            DMI Motherboard Version                           AAG10926-203

            DMI Motherboard Serial Number                     BTOG1010005A

            DMI Chassis Manufacturer                         

            DMI Chassis Version                              

            DMI Chassis Serial Number                        

            DMI Chassis Asset Tag                            

            DMI Chassis Type                                  Desktop Case

        • 1. Re: DX58OG freezes when loaded with 24GB
          Leslie

          Well no one responded to my problem today....well that's OK .

           

          I went to my System Builder today and told them the whole story. Since the system is under warranty, they recommended I bring it to their store. They will run a full diagnostic and if they also can not get it working with 24GB they will replace the motherboard. I hope they can get it to work.

          • 2. Re: DX58OG freezes when loaded with 24GB
            Victor_Intel

            Hello Leslie, The motherboard is indeed capable of running 24GB of RAM memory and also the processor that has the memory controller built in. If you are having problems when using more than 16GB of memory, the problem could be the motherboard or the processor so having them tested by the computer shop will be a good idea as they can test another processor in your system.

             

            Now I do recommend you to check your memory as the processor is rated to support memory up to 1066MHz and the memory that you purchased does not seem to support that frequency. As you tested the other Samsung* memory, the issue that you are currently having may not be related but using the memory out of specifications can bring on other problems in the future.

             

            Regards.