0 Replies Latest reply on Apr 28, 2009 2:34 PM by skywreck

    At my wit's end.

    skywreck

      I am experiencing a problem whereby everytime I boot the PC from cold I get a BSOB screen caused by USBPORT.SYS.

      Currently I am running Windows Vista Ultimate 64 with SP2 and prior to this OS I was running Vista Ultimate 32 also with SP2.

      This problem has occured on both versions of Vista but never when I was running Windows XP SP3.

       

      Once the PC reboots after the crash I am always able to login to Windows and Microsoft applet connects to the internet and

      tells me that my boot failure was due to a USB driver.

       

      I only have 4 devices connected to USB ports.

      A logitech mouse

      An external Seagate Disk

      2 joysticks

       

      With the exception of the mouse I have disconnected all the other USB devices but problem still persists.

      I am also running the latest BIOS available for the Motherboard which is an Asus P5E3 WS Pro.

      Have also updated to the latest Inter Chipset drivers for the X38 chipset here: http://support.intel.com/support/chipsets/sb/CS-026488.htm.

      Not sure if there are any more Intel drivers to update or how to resolve this issue. Very grateful for any advice. If more info is required

      please let me know.

       

      SPECS:

       

      CPUID Properties:

      CPUID Manufacturer                                GenuineIntel

      CPUID CPU Name                                    Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz

      CPUID Revision                                    000006FBh

      IA Brand ID                                       00h  (Unknown)

      Platform ID                                       29h / MC 10h  (LGA775)

      Microcode Update Revision                         B6

      HTT / CMP Units                                   0 / 4

      Tjmax Temperature                                 100 °C  (212 °F)

      Instruction Set:       64-bit x86 Extension (AMD64, Intel64)             Supported

       

      [ North Bridge: Intel Beachwood X38 ]

      North Bridge Properties:

      North Bridge                                      Intel Beachwood X38

      Supported FSB Speeds                              FSB800, FSB1066, FSB1333

      Supported Memory Types                            DDR2-667 SDRAM, DDR2-800 SDRAM, DDR3-800 SDRAM, DDR3-1066 SDRAM, DDR3-1333 SDRAM

      Maximum Memory Amount                             8 GB

      Revision / Stepping                               01 / A1

      Package Type                                      1300 Pin FC-BGA

      Package Size                                      4.0 cm x 4.0 cm

      Core Voltage                                      1.25 V

      In-Order Queue Depth                              12

       

      Memory Controller:

      Type                                              Dual Channel  (128-bit)

      Active Mode                                       Dual Channel  (128-bit)

      Memory Timings:

      Latency (CL)                                  9T

      RAS To CAS Delay (tRCD)                           9T

      RAS Precharge (tRP)                               9T

      RAS Active Time (tRAS)                            24T

      Row Refresh Cycle Time (tRFC)                     60T

      Command Rate (CR)                                 2T

      RAS To RAS Delay (tRRD)                           4T

      Write Recovery Time (tWR)                         19T

      Read To Read Delay (tRTR)Same Rank: 4T, Different Rank: 7T

      Read To Write Delay (tRTW)                        10T

      Write To Read Delay (tWTR)                        Same Rank: 15T, Different Rank: 5T

      Write To Write Delay (tWTW)                       Same Rank: 4T, Different Rank: 7T

      Read To Precharge Delay (tRTP)                    6T

      Write To Precharge Delay (tWTP)                   19T

      Precharge To Precharge Delay (tPTP)               1T

      Refresh Period (tREF)                             16383T

      DRAM Read ODT                                     3T

      DRAM Write ODT                                    7T       MCH Read ODT                                      8T

      Performance Level                                 7

      Read Delay Phase Adjust                           Neutral

      DIMM3 Clock Fine Delay                            4T

      DIMM4 Clock Fine Delay                            4T

       

      Error Correction:

      ECC                                               Supported, Disabled

      ChipKill ECC                                      Not Supported

      RAID                                              Not Supported

      ECC Scrubbing                                     Not Supported

      Memory Slots:

      DRAM Slot #1                                      2 GB  (DDR3-1066 DDR3 SDRAM)

      DRAM Slot #2                                      2 GB  (DDR3-1066 DDR3 SDRAM)

      PCI Express Controller:       PCI-E port #3                                     In Use @ x16  (Asus EN8800GT Video Adapter)

       

      Chipset Manufacturer:

      Company Name                                      Intel Corporation

      Product Information                               http://www.intel.com/products/chipsets

      Driver Download                                   http://support.intel.com/support/chipsets       Driver Update                                     http://driveragent.com?ref=59

       

      [ South Bridge: Intel 82801IR ICH9R ]

      South Bridge Properties:       South Bridge                                      Intel 82801IR ICH9R

      Revision                                          92

      Package Type                                      676 Pin mBGA

      Package Size                                      3.1 cm x 3.1 cm

      Core Voltage                                      1.05 V      High

       

      Definition Audio:

      Codec Name                                        Analog Devices AD1988B

      Codec ID                                          11D4198Bh / 1043829Bh

      Codec Revision                                    00100400h

      Codec Type                                        Audio

      Supported Sound Formats                           8 kHz, 11 kHz, 16 kHz, 22 kHz, 32 kHz, 44 kHz, 48 kHz, 88 kHz, 96 kHz, 176 kHz, 192 kHz, 16-bit, 20-bit, 24-bit

       

      PCI Express Controller:       PCI-E 1.0 x2 port #1                              In Use @ x2  (NEC uPD720400 PCI Express - PCI/PCI-X Bridge)

      PCI-E 1.0 x1 port #3                              In Use @ x1  (Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller)

      PCI-E 1.0 x1 port #4                              In Use @ x1  (Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller)

      PCI-E 1.0 x1 port #5                              In Use @ x1  (Marvell 88SE6145 Serial ATA II Host Controller)

      Chipset Manufacturer:       Company Name                                      Intel Corporation

      Product Information                               http://www.intel.com/products/chipsets

      Driver Download                                   http://support.intel.com/support/chipsets       Driver Update                                     http://driveragent.com?ref=59

       

      Thanks and regards

       

       

      Joaquin