3 Replies Latest reply on Jan 30, 2013 7:59 AM by dave_g

    DZ77RE-75K - Unable to Access Bios or Boot Menu (HELP!)

    Ron Green

      I am hoping someone can help me regarding a problem that I cannot access the Bios or Boot menu during start-up. This just started. My board is a DZ77RE-75K (see specs below of system). I am running Win8 64 using an Intel SSD drive. This seems to have just started. When I reboot it presents the menu options but fails to respond to any key presses. Instead it goes into this routine that says (can't get it all down in time so this is an approximate) "Intel Boot Agent GE v1.2.63 Establishing link ....Client Mac ADDR: 00224D49BE02...DHCP  PXE-53 No boot File name received" and then it continues to go into another routine but reads slightly different. I have reset the bios and restored it using Intel's instructions "Recovery with USB Device" and it succeeds. I then shut down, replace the jumper, and power on. It then proceeds to go into that routine and will not respond to F2 or F10 for Bios or Boot. I would really appreciate any help. I did do a bunch of Windows updates last night and today. I installed them one by one and rebooted after each install. The result was that all but one installed successfully. It just did not install.





      System Specs:

      Intel Core i7-3770K Quad-Core Processor 3.5 GHz 8 MB Cache LGA 1155
      Intel Desktop Motherboard LGA1155 DDR3 1600 ATX - DZ77RE-75K
      Corsair Vengeance  16GB (2x8GB)  DDR3 1600 MHz (PC3 12800) Desktop Memory (CMZ16GX3M2A1600C10
      Themaltake Smart M850W Power Supply
      Intel Solid State Drive 180GB 520 Series
      Barracuda 2 TB 7200 Internal Hard Drive
      EVGA GeForce GT 640 2048MB GDDR3 Dual DVI, mHDMI Graphics Cards 02G-P4-2643-KR
      Antec Sonata IV - ATX Mid Tower Case
      LG GH24 Internal CD Super Multi DVD Rewriter
        • 1. Re: DZ77RE-75K - Unable to Access Bios or Boot Menu (HELP!)



          Unplug then SATA device containing Windows 8.


          Do another bios recovery using the USB flash.  Now see if you can boot into the bios (F2). If you can, make sure that secure boot is not set and don't select UEFI mode.  If you still can't boot into the bios then pull the video card. You should be able to use on board video. EVGA claims to have UEFI GOP enabled video cards but you need to confirm that claim with EVGA. Even if the EVGA 640 supports UEFI GOP, the Intel motherboard bios may be the issue.

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          • 2. Re: DZ77RE-75K - Unable to Access Bios or Boot Menu (HELP!)
            Ron Green

            Thanks Dave. Your response was both helpful and insightful. Even though I saw your reply after fixing the issue it confirmed my actions as well as now makes me want to go and further review my bios settings. What actually ended up being the problem was my Microsoft ergo keyboard and for some reason the boot order was changed to boot off the network connections. Regarding the keyboard I pulled off mine and put my wife's in its place and the function keys were working and I could enter the bios. While in I changed the boot order and disabled booting off the network connections. Then I shut down and put my keyboard on and powered up but could not then get into the bios. Put my wife's on and I could. I finally realized I must have hit the switch that turns the function keys on and off to off. Once I turned it back on I was back in business. The latter issue was a fat finger error on my part and the other I am still not sure what changed the bios, maybe when I updated it? Take care and much thanks for sharing your insights and experience.

            • 3. Re: DZ77RE-75K - Unable to Access Bios or Boot Menu (HELP!)

              Hi ron,


              Thanks for posting back.  I have the same motherboard and network boot is checked by default.


              There might be a bug in the bios with keyboard and mice compatibility.  The MS wireless mouse that I used "crawled" all over the screen when in the bios so I switched to a Logitech wireless mouse.


              I still feel that there are issues with the bios UEFI mode and EVGA cards.  I have two different EVGA cards and neither would boot with Windows 8 in UEFI mode.