2 Replies Latest reply on Apr 26, 2009 4:32 AM by Aryan2411

    cpu was shutdown due to a thermal event(Overheating)

      When ever iam running system for an hour, the systme is shutting down and an error message "cpu was shutdown due to a thermal event(Overheating)" is coming after restart.


      Please let me know how to troubleshoot it.


      Iam using intel d946gz motherboard and intel p4 3 ghz.

        • 1. Re: cpu was shutdown due to a thermal event(Overheating)

          id pull your heatsink and fans out and blow em out with canned air. something isnt allowing it to cool properly. and make sure your fans are in fact working. one sure way to fry your processor is a fan not working.

          • 2. Re: cpu was shutdown due to a thermal event(Overheating)

            Hi there,

            Check the CPU temperature in the BIOS, from Advanced >> Hardware Monitoring.

            Check the Thermal Specification for the CPU if it is still within the range of operation.
            Get your CPU sl number and search in the link below.
            Website: http://processorfinder.intel.com/default.aspx

            If it is much over the range then, check the following:
            Do a CMOS clear and Download the latest BIOS and update it thru recovery mode
            Make sure that you have a PSU Atx Version 2.2 at least.
            Make sure that the chassis is TAC - Thermally Advantage Chassis
            Check for proper aeration in the chassis. (cable)
            Re-integrate the cpu with new small amount of thermal paste (clean the cpu before)
            Check and test the system out of the chassis and see if it behaves the same way

            Hope this helps a bit.

            Kind Regards,