4 Replies Latest reply on Feb 22, 2013 10:52 AM by michael_intel

    Cannot find “quantization range” in Monitor / TV Settings

    eliyyn

      I have a HD2000 and a Samsung E8000 plasma TV. I need set hdmi ouput to full RGB mode. but I can't find "Quantization Range" Label in Monitor / TV Settings. there is only a "IT Content" Label.

       

      what's wrong? is there a fix or workaround?

        • 1. Re: Cannot find “quantization range” in Monitor / TV Settings

          Hello,

           

          In order to assist you further, answer and reply the following questions:

           

          What is your operating system?

          What is your graphics driver version?

           

          Regards,

          Michael

          • 2. Re: Cannot find “quantization range” in Monitor / TV Settings
            eliyyn

            from information center

            Intel(R) HD Graphics 2000

             

             

             

             

            Report Date:            2/2/2013

            Report Time[hh:mm:ss]:        03:48:20

            Driver Version:            9.17.10.2932

            Operating System:        Windows 8  (6.2.9200)

            Default Language:        English (United States)

            DirectX* Version:        11.0

            Physical Memory:        8099 MB

            Processor:            Intel64 Family 6 Model 42 Stepping 7

            Processor Speed:        3093 MHz

            Vendor ID:            8086

            Device ID:            0102

            Device Revision:        09

             

             

             

             

            *   Processor Graphics Information   *

             

             

            Processor Graphics in Use:        Intel(R) HD Graphics 2000

            Video BIOS:            2111.0

            Current Graphics Mode:        1920 by 1080

             

             

             

             

            *   Devices Connected to the Graphics Accelerator   *

             

             

            Active Digital Televisions: 1

                *    Digital Television    *

             

             

            Monitor Name:            Generic PnP Monitor

            Display Type:            Digital

            Gamma Value:            2.2

            DDC2 Protocol:            Supported

             

             

            Maximum Image Size:

            Horizontal:            52.36 inches

            Vertical:            29.53 inches

             

             

            Monitor Supported Modes:

            640 by 480 (60 Hz)

            640 by 480 (67 Hz)

            640 by 480 (72 Hz)

            640 by 480 (75 Hz)

            720 by 400 (70 Hz)

            800 by 600 (60 Hz)

            800 by 600 (72 Hz)

            800 by 600 (75 Hz)

            832 by 624 (75 Hz)

            1024 by 768 (70 Hz)

            1024 by 768 (75 Hz)

            1024 by 768 (60 Hz)

            1152 by 870 (75 Hz)

            1152 by 864 (75 Hz)

            1280 by 1024 (75 Hz)

            1280 by 720 (60 Hz)

            1280 by 800 (60 Hz)

            1280 by 1024 (60 Hz)

            1366 by 768 (60 Hz)

            1440 by 900 (60 Hz)

            1600 by 900 (60 Hz)

            1680 by 1050 (60 Hz)

            1920 by 1080 (60 Hz)

             

             

             

            Display Power Management Support:

            Standby Mode:            Not Supported

            Suspend Mode:            Not Supported

            Active Off Mode:        Not Supported

             

             

            Raw EDID:

            00 FF FF FF FF FF FF 00 4C 2D 51 09 01 00 00 00 

            2E 15 01 03 80 85 4B 78 0A EE 91 A3 54 4C 99 26 

            0F 50 54 BD EF 80 71 4F 81 C0 81 00 81 80 95 00 

            A9 C0 B3 00 01 01 02 3A 80 18 71 38 2D 40 58 2C 

            45 00 A0 5A 00 00 00 1E 66 21 56 AA 51 00 1E 30 

            46 8F 33 00 A0 5A 00 00 00 1E 00 00 00 FD 00 18 

            4B 0F 51 17 00 0A 20 20 20 20 20 20 00 00 00 FC 

            00 53 41 4D 53 55 4E 47 0A 20 20 20 20 20 01 0C 

            02 03 34 F1 4D 90 1F 04 13 05 14 03 12 20 21 22 

            07 16 23 09 07 07 83 01 00 00 E2 00 0F E3 05 03 

            01 72 03 0C 00 10 00 B8 2D 21 D0 08 01 40 07 3F 

            40 50 90 A0 01 1D 80 D0 72 1C 16 20 10 2C 25 80 

            A0 5A 00 00 00 9E 01 1D 80 18 71 1C 16 20 58 2C 

            25 00 A0 5A 00 00 00 9E 01 1D 00 BC 52 D0 1E 20 

            B8 28 55 40 A0 5A 00 00 00 1E 01 1D 00 72 51 D0 

            1E 20 6E 28 55 00 A0 5A 00 00 00 1E 00 00 00 A6 

             

             

            * Other names and brands are the property of their respective owners. *

            :

            • 3. Re: Cannot find “quantization range” in Monitor / TV Settings

              Hello,

               

              Thank you for your fast response.

               

              If the The Extended Display Information Data (EDID) video capability data block indicates that Quantization range is selectable, The Intel(R) Graphics Media Accelerator control panel will show the quantization selection options under monitor/TV settings and it will get applied as well, so pretty much if the option is no there is because is not being detected by the the Extended Display Information Data (EDID).

               

              Check with the monitor manufacturer

               

              Regards,

              Michael

              • 4. Re: Cannot find “quantization range” in Monitor / TV Settings
                eliyyn

                I guess so. but you know, sometimes TV manufacturer give incorrect EDID data, they don't treat these things seriously. I can select Quantization Range (HDMI black level) on my TV,  but EDID doesn't show this.

                 

                I think that intel should open this option to let user determine what to do. some previous drivers for Vista have this option, AMD's card have this option too.

                 

                is there any other workaround? regedit or other way...

                • 5. Re: Cannot find “quantization range” in Monitor / TV Settings

                  Hello,

                   

                  Unfortunately there is no work around but we do appreciate your feedback. I will forward your feedback to our software support and engineering group to work on future generations of this software that may implement better features. We cannot provide an estimated time for this to happen, but your feedback for sure is important and will be forwarded to higher levels of support.

                   

                  Thank you one more time for your interest in our products and how to improve their range of features.

                   

                  Regards,

                  Michael