2 Replies Latest reply on Jan 12, 2013 10:31 AM by Steve Gray

    Problem with i340-T4

    Steve Gray

      Hi all,

       

      I'm Beating my head against the wall on this and I hope someone can help.

       

      I am installing an i340-T4 card in a SuperMicro C2SBC-Q motherboard. This is an industrial PC application using Windows embedded standard (32 bit XP pro essentially).  I have created a driver component using the e1r5232.inf files and associated sys, dll files etc. Whether I use this OR install the drive using the full up intel exe program I have the same issue. I am using the latest 17.4 drivers. Only one port works all the time. The other 3 ports on the card will only work properly if they are connected to a switch and have link at boot time. No link at boot, no function later. Plugging in an Ethernet cable after boot does nothing.

       

      This happens with the pci-e x16 slot but not the x8 slot. Does anyone have any clue as to what could be going wron?  I'm out of ideas. All suggestions will be greatly #appreciated.

       

      Thanks much,

      Steve

        • 1. Re: Problem with i340-T4
          mark_h_@intel

          Hi Steve,

          Based on past experience, the driver pobably isn't the issue. This is likely an issue with motherboard support to the x16 slot since the adapter works in the x8 slot.

           

          I think designers might be thinking about video adapters when they add BIOS support for the x16 slots, because I have heard reports of some other motherboards with the same type of issue with other adapters. Then other boards will take a NIC in the x16 slot and work just fine.

           

          There might be a newer BIOS that could take care of the problem, or there might be some configuration items in the BIOS for that slot that you could set differently.

           

          I hope these thoughts help you figure it out.

           

          Mark H

          • 2. Re: Problem with i340-T4
            Steve Gray

            Thanks Mark,

             

            I think you're right. This slot is clearly intended to be a video slot and I have updated to the latest BIOS but no delta in behavior.

            The really ODD thing is that if I have LINK at boot time on a port then it will function properly. OR if I go into the hardware manager and change a mode setting on the Advanced tab, something that causes it to delay or appear to 'think' before closing the dialog after I click OK, then it also works OK from that point on. So it obviously can work properly. I just need to determine the magic formula to get it to do that unattended at boot time when there is no link on the port. If anyone has any additional thoughts, links or guidance for a workaround it would be appreciated. I'm stuck.

             

            Thanks again,

            Steve