Thank you for your post.
The issue is since these components (wireless, Bluetooth, WiMax and other radio frequency devices) need to be customized to make sure the system complies and stays compliant with all FCC and IEEE regulations, we actually cannot recommend, encourage or support the installation/upgrade of wireless adapters performed by anyone but the laptop manufacturer. See Intel’s position in regards to this at the link below:
A code 10 error just means that the drivers could not install so indeed you are correct in suspecting a driver issue, the driver issue is raised because the Operating System will not report this adapter as a validated adapter by the computer manufacturer it may even be an already customized adapter for a different laptop. In your situation we would recommend strongly to return the device to the place of purchase, and inquire with Dell* if they can send you a certified adapter.