10 Replies Latest reply on Jan 18, 2013 4:22 AM by desksupp

    HD4000 Rotate issue

    desksupp

      I am having a strange issue with HD4000 and rotate on Win7 64bit.

       

      When I rotate the monitor to portrait, everything displays correctly but I lose hardware acceleration... e.g. loose Aero etc.

      If I rotate back to landscape, hardware support returns. Any ideas?

       

      i5-3320m, windows 7 64bit. Dual Monitors (both monitors with proper drivers) latest HD4000 driver 9.17.10.2875

        • 1. Re: HD4000 Rotate issue
          desksupp

          Ok, I have now upgraded to 9.17.10.2932 and STILL the problem exists????

          • 2. Re: HD4000 Rotate issue
            nic

            Hi desksupp,

             

            Can you post a copy of your dxdiag for me please?  (Start -> Run -> dxdiag -> Save All Information).  Just copy & paste it here and I'll take a look.

             

            Thanks,

            -Nic

            • 3. Re: HD4000 Rotate issue
              desksupp

              ------------------

              System Information

              ------------------

              Time of this report: 1/8/2013, 08:32:54

                     Machine name: FRED

                 Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)

                         Language: English (Regional Setting: English)

              System Manufacturer: Dell Inc.

                     System Model: Latitude E6530

                             BIOS: BIOS Date: 10/08/12 19:58:21 Ver: A07.00

                        Processor: Intel(R) Core(TM) i5-3320M CPU @ 2.60GHz (4 CPUs), ~2.6GHz

                           Memory: 4096MB RAM

              Available OS Memory: 3968MB RAM

                        Page File: 1645MB used, 6287MB available

                      Windows Dir: C:\Windows

                  DirectX Version: DirectX 11

              DX Setup Parameters: Not found

                 User DPI Setting: Using System DPI

              System DPI Setting: 96 DPI (100 percent)

                  DWM DPI Scaling: Disabled

                   DxDiag Version: 6.01.7601.17514 32bit Unicode

               

              ------------

              DxDiag Notes

              ------------

                    Display Tab 1: No problems found.

                    Display Tab 2: No problems found.

                      Sound Tab 1: No problems found.

                        Input Tab: No problems found.

               

              --------------------

              DirectX Debug Levels

              --------------------

              Direct3D:    0/4 (retail)

              DirectDraw:  0/4 (retail)

              DirectInput: 0/5 (retail)

              DirectMusic: 0/5 (retail)

              DirectPlay:  0/9 (retail)

              DirectSound: 0/5 (retail)

              DirectShow:  0/6 (retail)

               

              ---------------

              Display Devices

              ---------------

                        Card name: Intel(R) HD Graphics 4000

                     Manufacturer: Intel Corporation

                        Chip type: Intel(R) HD Graphics Family

                         DAC type: Internal

                       Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_05351028&REV_09

                   Display Memory: 1696 MB

                 Dedicated Memory: 64 MB

                    Shared Memory: 1632 MB

                     Current Mode: 1050 x 1680 (32 bit) (60Hz)

                     Monitor Name: Generic PnP Monitor

                    Monitor Model: SMB2240W

                       Monitor Id: SAM0699

                      Native Mode: 1680 x 1050(p) (59.883Hz)

                      Output Type: DVI

                      Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32

              Driver File Version: 9.17.0010.2932 (English)

                   Driver Version: 9.17.10.2932

                      DDI Version: 11

                     Driver Model: WDDM 1.1

                Driver Attributes: Final Retail

                 Driver Date/Size: 12/13/2012 00:42:35, 12615680 bytes

                      WHQL Logo'd: Yes

                  WHQL Date Stamp:

                Device Identifier: {D7B78E66-4226-11CF-EC78-3F25B7C2C435}

                        Vendor ID: 0x8086

                        Device ID: 0x0166

                        SubSys ID: 0x05351028

                      Revision ID: 0x0009

              Driver Strong Name: oem107.inf:Intel.Mfg.NTamd64:iIVBM0:9.17.10.2932:pci\ven_8086&dev_0166

                   Rank Of Driver: 00E02001

                      Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

                 Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     D3D9 Overlay: Supported

                          DXVA-HD: Supported

                     DDraw Status: Enabled

                       D3D Status: Enabled

                       AGP Status: Enabled

               

                        Card name: Intel(R) HD Graphics 4000

                     Manufacturer: Intel Corporation

                        Chip type: Intel(R) HD Graphics Family

                         DAC type: Internal

                       Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_05351028&REV_09

                   Display Memory: 1696 MB

                 Dedicated Memory: 64 MB

                    Shared Memory: 1632 MB

                     Current Mode: 1280 x 1024 (32 bit) (60Hz)

                     Monitor Name: Dell 1908FP(Analog)

                    Monitor Model: DELL 1908FP

                       Monitor Id: DEL4025

                      Native Mode: 1280 x 1024(p) (60.020Hz)

                      Output Type: HD15

                      Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32

              Driver File Version: 9.17.0010.2932 (English)

                   Driver Version: 9.17.10.2932

                      DDI Version: 11

                     Driver Model: WDDM 1.1

                Driver Attributes: Final Retail

                 Driver Date/Size: 12/13/2012 00:42:35, 12615680 bytes

                      WHQL Logo'd: Yes

                  WHQL Date Stamp:

                Device Identifier: {D7B78E66-4226-11CF-EC78-3F25B7C2C435}

                        Vendor ID: 0x8086

                        Device ID: 0x0166

                        SubSys ID: 0x05351028

                      Revision ID: 0x0009

              Driver Strong Name: oem107.inf:Intel.Mfg.NTamd64:iIVBM0:9.17.10.2932:pci\ven_8086&dev_0166

                   Rank Of Driver: 00E02001

                      Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

                 Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     D3D9 Overlay: Supported

                          DXVA-HD: Supported

                     DDraw Status: Enabled

                       D3D Status: Enabled

                       AGP Status: Enabled

               

              -------------

              Sound Devices

              -------------

                          Description: Speakers (High Definition Audio Device)

              Default Sound Playback: Yes

              Default Voice Playback: Yes

                          Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76DF&SUBSYS_10280535&REV_1002

                      Manufacturer ID: 1

                           Product ID: 65535

                                 Type: WDM

                          Driver Name: HdAudio.sys

                       Driver Version: 6.01.7601.17514 (English)

                    Driver Attributes: Final Retail

                          WHQL Logo'd: Yes

                        Date and Size: 11/21/2010 03:23:47, 350208 bytes

                          Other Files:

                      Driver Provider: Microsoft

                       HW Accel Level: Basic

                            Cap Flags: 0xF1F

                  Min/Max Sample Rate: 100, 200000

              Static/Strm HW Mix Bufs: 1, 0

              Static/Strm HW 3D Bufs: 0, 0

                            HW Memory: 0

                     Voice Management: No

              EAX(tm) 2.0 Listen/Src: No, No

                 I3DL2(tm) Listen/Src: No, No

              Sensaura(tm) ZoomFX(tm): No

               

              ---------------------

              Sound Capture Devices

              ---------------------

                          Description: Microphone (High Definition Audio Device)

                Default Sound Capture: Yes

                Default Voice Capture: Yes

                          Driver Name: HdAudio.sys

                       Driver Version: 6.01.7601.17514 (English)

                    Driver Attributes: Final Retail

                        Date and Size: 11/21/2010 03:23:47, 350208 bytes

                            Cap Flags: 0x1

                         Format Flags: 0xFFFFF

               

              -------------------

              DirectInput Devices

              -------------------

                    Device Name: Mouse

                       Attached: 1

                  Controller ID: n/a

              Vendor/Product ID: n/a

                      FF Driver: n/a

               

                    Device Name: Keyboard

                       Attached: 1

                  Controller ID: n/a

              Vendor/Product ID: n/a

                      FF Driver: n/a

               

              Poll w/ Interrupt: No

               

              -----------

              USB Devices

              -----------

              + USB Root Hub

              | Vendor/Product ID: 0x8086, 0x1E2D

              | Matching Device ID: usb\root_hub20

              | Service: usbhub

              |

              +-+ Generic USB Hub

              | | Vendor/Product ID: 0x8087, 0x0024

              | | Location: Port_#0001.Hub_#0001

              | | Matching Device ID: usb\class_09

              | | Service: usbhub

               

              ----------------

              Gameport Devices

              ----------------

               

              ------------

              PS/2 Devices

              ------------

              + Standard PS/2 Keyboard

              | Matching Device ID: *pnp0303

              | Service: i8042prt

              |

              + HID Keyboard Device

              | Vendor/Product ID: 0x03F0, 0x0024

              | Matching Device ID: hid_device_system_keyboard

              | Service: kbdhid

              |

              + Terminal Server Keyboard Driver

              | Matching Device ID: root\rdp_kbd

              | Upper Filters: kbdclass

              | Service: TermDD

              |

              + Dell Touchpad

              | Matching Device ID: acpi\dll0535

              | Upper Filters: ApfiltrService

              | Service: i8042prt

              |

              + HID-compliant mouse

              | Vendor/Product ID: 0x046D, 0xC063

              | Matching Device ID: hid_device_system_mouse

              | Service: mouhid

              |

              + Terminal Server Mouse Driver

              | Matching Device ID: root\rdp_mou

              | Upper Filters: mouclass

              | Service: TermDD

               

              ------------------------

              Disk & DVD/CD-ROM Drives

              ------------------------

                    Drive: C:

              Free Space: 102.7 GB

              Total Space: 152.5 GB

              File System: NTFS

                    Model: INTEL SSDSA2CW160G3

               

                    Drive: D:

                    Model: PLDS DVD+-RW DU-8A4SH

                   Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

               

              --------------

              System Devices

              --------------

                   Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D

              Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_05351028&REV_04\3&11583659&0&D0

                 Driver: n/a

               

                   Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10

              Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_05351028&REV_C4\3&11583659&0&E0

                 Driver: n/a

               

                   Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26

              Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_05351028&REV_04\3&11583659&0&E8

                 Driver: n/a

               

                   Name: Intel(R) 82579LM Gigabit Network Connection

              Device ID: PCI\VEN_8086&DEV_1502&SUBSYS_05351028&REV_04\3&11583659&0&C8

                 Driver: n/a

               

                   Name: Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller - 1E22

              Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_05351028&REV_04\3&11583659&0&FB

                 Driver: n/a

               

                   Name: Intel(R) HD Graphics 4000

              Device ID: PCI\VEN_8086&DEV_0166&SUBSYS_05351028&REV_09\3&11583659&0&10

                 Driver: n/a

               

                   Name: High Definition Audio Controller

              Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_05351028&REV_04\3&11583659&0&D8

                 Driver: n/a

               

                   Name: 3rd Gen Core processor DRAM Controller - 0154

              Device ID: PCI\VEN_8086&DEV_0154&SUBSYS_05351028&REV_09\3&11583659&0&00

                 Driver: n/a

               

                   Name: Intel(R) ICH8M-E/ICH9M-E SATA RAID Controller

              Device ID: PCI\VEN_8086&DEV_282A&SUBSYS_05351028&REV_04\3&11583659&0&FA

                 Driver: n/a

               

                   Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 6 - 1E1A

              Device ID: PCI\VEN_8086&DEV_1E1A&SUBSYS_05351028&REV_C4\3&11583659&0&E5

                 Driver: n/a

               

                   Name: Intel(R) Centrino(R) Advanced-N 6205

              Device ID: PCI\VEN_8086&DEV_0082&SUBSYS_13218086&REV_34\4&1B94AE08&0&00E1

                 Driver: n/a

               

                   Name: Intel(R) QM77 Express Chipset LPC Controller - 1E55

              Device ID: PCI\VEN_8086&DEV_1E55&SUBSYS_05351028&REV_04\3&11583659&0&F8

                 Driver: n/a

               

                   Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 4 - 1E16

              Device ID: PCI\VEN_8086&DEV_1E16&SUBSYS_05351028&REV_C4\3&11583659&0&E3

                 Driver: n/a

               

                   Name: O2Micro Integrated MMC/SD controller

              Device ID: PCI\VEN_1217&DEV_8221&SUBSYS_05351028&REV_05\4&3662342E&0&00E5

                 Driver: n/a

               

                   Name: Intel(R) Management Engine Interface

              Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_05351028&REV_04\3&11583659&0&B0

                 Driver: n/a

               

                   Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 3 - 1E14

              Device ID: PCI\VEN_8086&DEV_1E14&SUBSYS_05351028&REV_C4\3&11583659&0&E2

                 Driver: n/a

               

                   Name: Intel(R) USB 3.0 eXtensible Host Controller

              Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_05351028&REV_04\3&11583659&0&A0

                 Driver: n/a

               

                   Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 2 - 1E12

              Device ID: PCI\VEN_8086&DEV_1E12&SUBSYS_05351028&REV_C4\3&11583659&0&E1

                 Driver: n/a

               

              ------------------

              DirectShow Filters

              ------------------

               

              DirectShow Filters:

              WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514

              WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514

              WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514

              MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385

              Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385

              WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514

              WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514

              Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385

              Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385

              DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514

              Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713

              WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514

              Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514

              AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713

              VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713

              SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528

              Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16424

              AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

              StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528

              MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713

              MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713

              SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

              VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

              MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528

              Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514

              SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528

              Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514

              Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713

              MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713

              DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514

              Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713

              Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514

              ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713

              Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713

              MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528

              Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835

              Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713

              Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713

              VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514

              WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514

              VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514

              File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514

              iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514

              iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514

              WAV Dest,0x00000000,0,0,,

              DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835

              Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835

              AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713

              RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,

              Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514

              WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514

              MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

              DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514

              SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514

              Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514

              MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514

              Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514

              StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528

              Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514

              Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835

              AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713

              AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713

              Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

              MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

              Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

              File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713

              Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000

              StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528

              AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514

              Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713

              File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713

              File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713

              Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514

              Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514

              BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669

              MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

               

              WDM Streaming Tee/Splitter Devices:

              Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

               

              Video Compressors:

              WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385

              WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385

              MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385

              DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514

              MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713

              Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514

              Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

              Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

              Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514

              Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

               

              Audio Compressors:

              WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385

              WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385

              IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

              PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

              Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

              GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713

              CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713

              CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713

              MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

               

              Audio Capture Sources:

              Microphone (High Definition Aud,0x00200000,0,0,qcap.dll,6.06.7601.17514

               

              PBDA CP Filters:

              PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528

              PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

              PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

               

              Midi Renderers:

              Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713

              Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

               

              WDM Streaming Capture Devices:

              HD Audio Microphone,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

              Integrated Webcam,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

               

              WDM Streaming Rendering Devices:

              HD Audio Headphone/Speakers,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

               

              BDA Network Providers:

              Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

              Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

              Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

              Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

              Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

               

              Video Capture Sources:

              Integrated Webcam,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

               

              Multi-Instance Capable VBI Codecs:

              VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

               

              BDA Transport Information Renderers:

              BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669

              MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

               

              BDA CP/CA Filters:

              Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708

              Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708

              PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708

              XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

               

              WDM Streaming Communication Transforms:

              Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

               

              Audio Renderers:

              Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7601.17713

              Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713

              Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713

              DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713

               

              ---------------

              EVR Power Information

              ---------------

              Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)

                Quality Flags: 2576

                  Enabled:

                  Force throttling

                  Allow half deinterlace

                  Allow scaling

                  Decode Power Usage: 100

                Balanced Flags: 1424

                  Enabled:

                  Force throttling

                  Allow batching

                  Force half deinterlace

                  Force scaling

                  Decode Power Usage: 50

                PowerFlags: 1424

                  Enabled:

                  Force throttling

                  Allow batching

                  Force half deinterlace

                  Force scaling

                  Decode Power Usage: 0

              • 4. Re: HD4000 Rotate issue
                nic

                Go ahead and try your OEM's driver and see if you're still having this issue; http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/latitude-e6530?driverId=2PFYM&osCode=W732&fileId=3097330318

                 

                Let me know how it goes,

                -Nic

                • 5. Re: HD4000 Rotate issue
                  desksupp

                  Hi,

                      The link you gave was for the 32bit OEM driver, however I have retried the 64bit OEM driver... unfortunately it did not fix the problem.

                  • 6. Re: HD4000 Rotate issue
                    nic

                    What Aero* features are you losing when you rotate?  Window transparency, screen-shake-minimize/maximize, something else?

                     

                    -Nic

                    • 7. Re: HD4000 Rotate issue
                      desksupp

                      Hi,

                           The big tell is the windows transparency goes on the task bar, and you loose desktop preview on the icons. I am not sure what all the features of aero is but I am pretty sure I loose all features.... all the options for Areo in the settings get greyed out. From the research I have done on other forums this indicates that all hardware Areo support is not working. I believe it switches to "software" video (because moving around windows is pretty sluggish too, with occasional screen corruption).

                       

                      However, as mentioned previously when I return the screen to portrait mode, everything returns to normal, Aero instantly returns and so does the silky smooth graphics

                      • 8. Re: HD4000 Rotate issue
                        desksupp

                        Still looking for a solution to this issue?

                        • 9. Re: HD4000 Rotate issue
                          nic

                          I have some more questions if you will.  The first one being, when you say the options for Aero are greyed out, are you referring to those listed under 'Visual Effects' in the Advanced System Settings section of the Control Panel?    

                           

                                    To Check:  Start -> Control Panel -> System -> Advanced System Settings -> Advanced Tab -> Performance -> Check to make sure 'Aero Peek' is enabled as well as 'Use visual styles on windows and buttons'.

                           

                          Additionally, check to make sure desktop preview is enabled (or confirm that it is also greyed out while rotated).

                           

                                    To Check:  Right click the Task Bar -> Properties -> Check to make sure 'Use Aero Peek to prview the desktop' is enabled.

                           

                          Another place to check, just to make sure we're checking all the bases, is the services menu.  You want to make sure the item 'Themes' is Automatic/Started.

                           

                                    To Check:  Start -> (type in search bar) services.msc -> Open it -> Scroll down the list til you see the entry for 'Themes' and verify that it is 'Automatic/Started'.

                           

                          Let me know what the results are.  Sorry for the delayed response!

                          -Nic

                          • 10. Re: HD4000 Rotate issue
                            desksupp

                            "To Check:  Start -> Control Panel -> System -> Advanced System Settings -> Advanced Tab -> Performance -> Check to make sure 'Aero Peek' is enabled as well as 'Use visual styles on windows and buttons'."


                            When I do the above on landscape mode I see...

                             

                            "Enable Areo Peak" (ticked and NOT greyed out)

                            "Use Visual Styles on Windows and Buttons" (ticked and NOT greyed out)

                             

                             

                            When I switch to portrait mode (and lose Aero) I see...

                             

                            "Use Visual Styles on Windows and Buttons" (ticked and NOT greyed out)

                            However "Enable Areo Peak" is no longer shown in the list at all!

                             

                             

                            To Check:  Right click the Task Bar -> Properties -> Check to make sure 'Use Aero Peek to prview the desktop' is enabled.


                            When I do the above on landscape mode I see...

                             

                            "Use Areo Peek to preview the desktop" (ticked and NOT greyed out)

                             

                            When I switch to portrait mode (and lose Aero) I see...

                             

                            "Use Areo Peek to preview the desktop" (ticked and GREYED out)

                             

                             

                            To Check:  Start -> (type in search bar) services.msc -> Open it -> Scroll down the list til you see the entry for 'Themes' and verify that it is 'Automatic/Started'.


                            Themes service is Automatic and started in both landscape and portrait modes.