if you have admin provilege on the system, try to uininstall. You can also Revo Uninstaller for example to force uninstall but risky. Best option is either uninstall with admin privilege.
After uninstall, you do not have to re-install Intel drivers unless your Bluetooth usage involves Bluetooth Low Energy and big file transfers. The native stack from MS provides HID, audio, printing, networking, dialup and basic file transfers.
Disclaimer: Not speaking for Intel
I cannot uninstall this bad driver from Driver Manager or Windows Uninstaller even I have Admin privilege.
I cannot even access this specific Registry entry from Windows RegEdit with logged in as admin. says permission denied.
looks like Intel software locked itself this registry entry and it cont even access itself.
any help in uninstalling this bad driver is greatly appreciated.
Environment : Windows 8 Pro. & Centrino 6235
Not sure what could cause it. Looks like the installer messed up the access permission to that key? It might be worth trying 3rd party uninstallers like Revo Uninstaller to see if it cleanly uninstalls it. You should create a restore point before doing that. I think its risky to try such software. If you had created a restore point prior to installing the intel driver, then restoring it to that point should also work.
Disclaimer: Not speaking for Intel
I had the same problem, but managed to update the driver yesterday after an hour or two of "trial and error".
What i did was the following:
- Open registry-editor and go to: "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BTHPORT"
- Delete the key "Parameters". It will give you an error-message, because some keys can not be deleted.
- Navigate through the keys which could not be deleted. There are a few, that give you an error-message.
- Take ownership of these keys and give yourself full permissions.
- Delete every single key of the left ones.
- Delete the key "BTHPORT"
Now you should be able to install the updated bluetooth-driver.
I've tried that solution and manged to delete most keys under 'Parameters', but I can't seem to get certain keys such as 'ExceptionDB', 'ServiceGroups', and 'UnsupportedServices' deleted. it just throws errors and says that the permissions are read-only.
When I attempt to install the latest BT_2.6.1211_e64 drivers, it gets about half way through and begins rolling back automatically. The same happens if i try to repair or remove the existing drivers.
If anyone has a solution, please let me know!
Thank you for your post.
If as described by other users the system restore was not an option for you then you can try running the Microsoft* clean up utility to clean out the corrupt registry entries associated with this software. See the link below:
NOTE: This link is being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.
I have this issue and have tried everything suggested in this thread. I now have no drivers installed thanks to the Microsoft clean up utility but there are still registry entries that I can't delete that are preventing me from installing the drivers for this device ( USB\VID_8087&PID_07DA&REV_7869 ).
On startup, I receive a message that states:
On installing BT_2.6.1211_e64.exe I receive this error:
This is an HP dv7t-7000 laptop with retail version of Windows 8 installed on it. (Laptop came with Windows 7.)
Please let me know if it works with the latest drivers 2.6.1212: