6 Replies Latest reply on Jan 15, 2013 6:48 AM by d4y1978

    2TB WD Caviar Green write issue on Intel® Desktop Board DX79SI

    d4y1978

      Hello

      I'm curently builded a brand new desktop PC. I have trouble with a WD drive.

      It takes almost 1 hour until a 1GB is written to the drive. The transfer rate falls below 4MBytes /s (in windows). The SMART feature doesn't report any trouble. When the transfer rate drops, it seems that the drive seek the secors where to write.(Moves the heads back and forth)

      At first I thought that can be a driver issue but is not be ,because  I have another two drives (500 GB each) on the sane SATA Host and I don't have this issue. I tried on different SATA ports (6 and 3 Gb).

       

      I tried also to lowlevel format the drive with their utility (DLDIAG) in dos and windows, but the time needed was to long (about 80 hrs) to complete. I put the drive into another PC (on Intel DQ45CB board ) and the format process takes only 2 hrs.(2 hrs is normal)

       

      The SATA interface settings in the BIOS is set to AHCI and NCQ is enabled.

      My configuration is:

       

      Mainboard: Intel® Desktop Board DX79SI

      CPU: Intel Core i7 3930K

      RAM: 32GB Geil Veloce (Quad Channel)

      HDD: 1 x Intel 240 GB SSD (520 Series)

                2 x Seagate ST3500320

                1 x  WD20EARX-00PASSB0  (firmware 51.0AB51)

       

      OS: Windows 7 SP1 64 bit

       

      Windows SysInfo

       

      Item Value

      OS Name Microsoft Windows 7 Ultimate

      Version 6.1.7601 Service Pack 1 Build 7601

      Other OS Description  Not Available

      OS Manufacturer Microsoft Corporation

      System Manufacturer INTEL_

      System Model DX79SI__

      System Type x64-based PC

      Processor Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz, 3201 Mhz, 6 Core(s), 12 Logical Processor(s)

      BIOS Version/Date Intel Corp. SIX7910J.86A.0553.2012.1027.1042, 10/27/2012

      SMBIOS Version 2.6

      Windows Directory C:\Windows

      System Directory C:\Windows\system32

      Boot Device \Device\HarddiskVolume1

      Locale United States

      Hardware Abstraction Layer Version = "6.1.7601.17514"

      Time Zone GTB Standard Time

      Installed Physical Memory (RAM) 32.0 GB

      Total Physical Memory 31.9 GB

      Available Physical Memory 28.9 GB

      Total Virtual Memory 63.8 GB

      Available Virtual Memory 60.4 GB

      Page File Space 31.9 GB

      Page File C:\pagefile.sys

        • 1. Re: 2TB WD Caviar Green write issue on Intel® Desktop Board DX79SI
          d4y1978

          I downgraded the BIOS to the prevous version (SIX7910J.86A.0537),but didn't change nothing. Can be a hardware issue or just a driver or BIOS bug. The drive works well on Intel DQ45CB board.

           

          Any other ideea will be helpful. Thank you

          • 3. Re: 2TB WD Caviar Green write issue on Intel® Desktop Board DX79SI
            rbmorse

            Which motherboard SATA data port is the drive attached to?

            • 4. Re: 2TB WD Caviar Green write issue on Intel® Desktop Board DX79SI
              d4y1978

              The issue is only with this WD drive.

               

              [Disks]

              Item Value
              Description Disk drive
              Manufacturer (Standard disk drives)
              Model ATA INTEL SSDSC2CW24 SCSI Disk Device
              Bytes/Sector 512
              Media Loaded Yes
              Media Type Fixed hard disk
              Partitions 2
              SCSI Bus 0
              SCSI Logical Unit 0
              SCSI Port 0
              SCSI Target ID 0
              Sectors/Track 19
              Size 223.57 GB (240,055,287,808 bytes)
              Total Cylinders 110,164
              Total Sectors 468,857,984
              Total Tracks 24,676,736
              Tracks/Cylinder 224
              Partition Disk #0, Partition #0
              Partition Size 100.00 MB (104,857,600 bytes)
              Partition Starting Offset 1,048,576 bytes
              Partition Disk #0, Partition #1
              Partition Size 223.47 GB (239,949,840,384 bytes)
              Partition Starting Offset 105,906,176 bytes
               
              Description Disk drive
              Manufacturer (Standard disk drives)
              Model ATA ST3500320AS SCSI Disk Device
              Bytes/Sector 512
              Media Loaded Yes
              Media Type Fixed hard disk
              Partitions 1
              SCSI Bus 3
              SCSI Logical Unit 0
              SCSI Port 0
              SCSI Target ID 0
              Sectors/Track 63
              Size 465.76 GB (500,105,249,280 bytes)
              Total Cylinders 60,801
              Total Sectors 976,768,065
              Total Tracks 15,504,255
              Tracks/Cylinder 255
              Partition Disk #2, Partition #0
              Partition Size 465.76 GB (500,105,740,288 bytes)
              Partition Starting Offset 1,048,576 bytes
               
              Description Disk drive
              Manufacturer (Standard disk drives)
              Model ATA ST3500320AS SCSI Disk Device
              Bytes/Sector 512
              Media Loaded Yes
              Media Type Fixed hard disk
              Partitions 2
              SCSI Bus 5
              SCSI Logical Unit 0
              SCSI Port 0
              SCSI Target ID 0
              Sectors/Track 19
              Size 465.76 GB (500,105,740,288 bytes)
              Total Cylinders 229,504
              Total Sectors 976,769,024
              Total Tracks 51,408,896
              Tracks/Cylinder 224
              Partition Disk #3, Partition #0
              Partition Size 100.00 MB (104,857,600 bytes)
              Partition Starting Offset 1,048,576 bytes
              Partition Disk #3, Partition #1
              Partition Size 465.66 GB (499,999,834,112 bytes)
              Partition Starting Offset 105,906,176 bytes
               
              Description Disk drive
              Manufacturer (Standard disk drives)
              Model ATA WDC WD20EARX-00P SCSI Disk Device
              Bytes/Sector 512
              Media Loaded Yes
              Media Type Fixed hard disk
              Partitions 0
              SCSI Bus 2
              SCSI Logical Unit 0
              SCSI Port 0
              SCSI Target ID 0
              Sectors/Track 63
              Size 1.82 TB (2,000,396,321,280 bytes)
              Total Cylinders 243,201
              Total Sectors 3,907,024,065
              Total Tracks 62,016,255
              Tracks/Cylinder 255


              [SCSI]

              Item Value
              Name Intel(R) C600 Series Chipset SATA AHCI Controller
              Manufacturer Intel Corporation
              Status OK
              PNP Device ID PCI\VEN_8086&DEV_1D02&SUBSYS_49538086&REV_05\3&21436425&0&FA
              I/O Port 0x00004068-0x0000406F
              I/O Port 0x00004074-0x00004077
              I/O Port 0x00004060-0x00004067
              I/O Port 0x00004070-0x00004073
              I/O Port 0x00004020-0x0000403F
              Memory Address 0xEB527000-0xEB5277FF
              IRQ Channel IRQ 4294967285
              Driver c:\windows\system32\drivers\iastora.sys (3.5.1.1008, 563.96 KB (577,496 bytes), 12/15/2012 12:30 PM)

               

              Now is connected to 3Gbps. I tried in all SATA ports. I also exhanged the SATA cables, but it's the same issue.

              • 5. Re: 2TB WD Caviar Green write issue on Intel® Desktop Board DX79SI
                d4y1978

                SATA PORT 0: INTEL SSDSC2CW24

                SATA PORT  1: -

                SATA PORT 2: WDC WD20EARX-00P

                SATA PORT  3: SEAGATE ST3500320AS

                SATA PORT  4: TSS ATAPI CD/DVD

                SATA PORT  5: SEAGATE ST3500320AS

                 

                SATA MODE AHCI . No RAID array is defined.

                • 6. Re: 2TB WD Caviar Green write issue on Intel® Desktop Board DX79SI
                  d4y1978

                  I put the WD Green Hard Drive into external rack (connected via USB)and I don't have anymore  the issue.

                  It seems that, Intel motherboard DX79SI doesn't like the WD Green drives, which parks his heads in every 8 sec.

                  It's very sad, that intel didn't come ,with a BIOS update related to this issue. I didn't wanted to send back the board for RMA ,but next time I will choose another manufacturer.