3 Replies Latest reply on Feb 12, 2013 1:17 PM by Diego_Intel

    Need help geting RAID 1 to rebuild. Missing hard drive error.

    Lyndon

      _--_My RAID 1 has degraded and I cannot get it running again.

       

      I am using Intel Matrix Storage version 8.5 with ICH8R/ICH9R/ICH10R SATA RAID

       

      I have used this RAID array for many years. A few days ago I got a SMART warning and my drive on Volume one started to fail. I swapped out the drive and replaced it with an identical drive.

       

      On booting my computer it says the RAID is degraded in both drives. The Matrix Storage icon in the system tray says "A RAID Volume is degraded because of missing hard drives.

       

      The Storage Manager shows Array-0000 Port 0 as having a hard drive, but under that shows a missing hard drive

       

      The Storage Manager shows Array-0001 Port 1 as having a hard drive, but under that shows a missing hard drive as well.

       

      Both drives are installed correctly and functioning, but I am unable to rebuild the array.

       

      I have even tried using the "Create RAID Volume from existing hard drive" wizard but I am unable to do so because it is unable to locate my new drive.

       

      ---------------------------------

       

      The System report is as follows:

       

       

      System Information

       

      Kit Installed: 8.5.0.1032

      Kit Install History: 8.5.0.1032, Uninstall

      Shell Version: 8.5.0.1032

       

      OS Name: Microsoft Windows XP Professional

      OS Version: 5.1.2600 Service Pack 3 Build 2600

      System Name: LYNDON-DESKTOP

      System Manufacturer: ASUSTeK Computer INC.

      System Model: P5B-PLUS Series

      Processor: Intel(R) Core(TM)2 CPU          6600  @ 2.40GHz

      BIOS Version/Date: American Megatrends Inc. 1103   , 07/11/2008

       

      Language: ENU

       

       

       

      Intel(R) Matrix Storage Manager

       

      Intel RAID Controller: Intel(R) ICH8R/ICH9R/ICH10R SATA RAID Controller

      Number of Serial ATA ports: 6

       

      RAID Option ROM Version: 6.0.0.1017

      Driver Version: 8.5.0.1032

      RAID Plug-In Version: 8.5.0.1032

      Language Resource Version of the RAID Plug-In: 8.5.0.1032

      Create Volume Wizard Version: 8.5.0.1032

      Language Resource Version of the Create Volume Wizard: 8.5.0.1032

      Create Volume from Existing Hard Drive Wizard Version: 8.5.0.1032

      Language Resource Version of the Create Volume from Existing Hard Drive Wizard: 8.5.0.1032

      Modify Volume Wizard Version: 8.5.0.1032

      Language Resource Version of the Modify Volume Wizard: 8.5.0.1032

      Delete Volume Wizard Version: 8.5.0.1032

      Language Resource Version of the Delete Volume Wizard: 8.5.0.1032

      ISDI Library Version: 8.5.0.1032

      Event Monitor User Notification Tool Version: 8.5.0.1032

      Language Resource Version of the Event Monitor User Notification Tool: 8.5.0.1032

      Event Monitor Version: 8.5.0.1032

       

      Array_0000

      Status: No active migrations

      Hard Drive Data Cache Enabled: Yes

      Size: 596.1 GB

      Free Space: 0 GB

      Number of Hard Drives: 2

      Hard Drive Member 1: ST3320620NS

      Hard Drive Member 2: Missing hard drive

      Number of Volumes: 1

      Volume Member 1: Volume0

       

      Array_0001

      Status: No active migrations

      Hard Drive Data Cache Enabled: Yes

      Size: 596.1 GB

      Free Space: 0 GB

      Number of Hard Drives: 2

      Hard Drive Member 1: ST3320620NS

      Hard Drive Member 2: Missing hard drive

      Number of Volumes: 1

      Volume Member 1: Volume1

       

      Volume0

      Status: Degraded

      System Volume: Yes

      Volume Write-Back Cache Enabled: No

      RAID Level: RAID 1 (mirroring)

      Size: 298 GB

      Physical Sector Size: 512 Bytes

      Logical Sector Size: 512 Bytes

      Number of Hard Drives: 2

      Hard Drive Member 1: ST3320620NS

      Hard Drive Member 2: Missing hard drive

      Parent Array: Array_0000

       

      Volume1

      Status: Degraded

      System Volume: No

      Volume Write-Back Cache Enabled: No

      RAID Level: RAID 1 (mirroring)

      Size: 298 GB

      Physical Sector Size: 512 Bytes

      Logical Sector Size: 512 Bytes

      Number of Hard Drives: 2

      Hard Drive Member 1: ST3320620NS

      Hard Drive Member 2: Missing hard drive

      Parent Array: Array_0001

       

      Hard Drive 0

      Usage: Array member

      Status: Normal

      Device Port: 0

      Device Port Location: Internal

      Current Serial ATA Transfer Mode: Generation 1

      Model: ST3320620NS

      Serial Number: 5QF2ZZ2W

      Firmware: 3.AEG

      Native Command Queuing Support: Yes

      Hard Drive Data Cache Enabled: Yes

      Size: 298 GB

      Physical Sector Size: 512 Bytes

      Logical Sector Size: 512 Bytes

      Number of Volumes: 1

      Volume Member 1: Volume0

      Parent Array: Array_0000

       

      Hard Drive 1

      Usage: Array member

      Status: Normal

      Device Port: 1

      Device Port Location: Internal

      Current Serial ATA Transfer Mode: Generation 1

      Model: ST3320620NS

      Serial Number: 5QF2ZLF7

      Firmware: 3.AEG

      Native Command Queuing Support: Yes

      Hard Drive Data Cache Enabled: Yes

      Size: 298 GB

      Physical Sector Size: 512 Bytes

      Logical Sector Size: 512 Bytes

      Number of Volumes: 1

      Volume Member 1: Volume1

      Parent Array: Array_0001

       

      Hard Drive 2

      Status: Missing

       

      Hard Drive 3

      Status: Missing

       

      Unused Port 0

      Device Port: 2

      Device Port Location: Internal

       

      Unused Port 1

      Device Port: 3

      Device Port Location: Internal

       

      Unused Port 2

      Device Port: 4

      Device Port Location: Internal

       

      CD/DVD Drive 0

      Device Port: 5

      Device Port Location: Internal

      Current Serial ATA Transfer Mode: Generation 1

      Model: TSSTcorpCD/DVDW SH-S183L

      Serial Number: Data not reported

      Firmware: SB03