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HDMI-Only Output on HD Graphics 3000 with Windows 8

idata
Employee
1,858 Views

Hi,

Like, it seems, quite a few people on this board, I have a Sandy Bridge processor with integrated HD Graphics 3000 (connected to an NVidia chipset for the discrete graphics). I am only using HDMI output, as it's a home theater PC connected to my entertainment unit.

I recently updated to Windows 8, and although the graphics adapter detects just fine, it does not detect any displays attached to it. So, Windows installs and operates a Microsoft Basic Display Adapter. This outputs basic video to the TV, but no audio, and no ability to adjust (i.e. overscan) the video. It was all working find until the Windows 8 upgrade.

I've tried installing the latest drivers from Intel (I have version 9.17.10.2867, dated 26/09/2012). This has not fixed the issue.

I would really appreciate someone fixing the driver to properly detect and use the HDMI port, where it's the only output being used.

Below I have pasted my dxdiag output, in case it's any use. Thanks a lot in advance if anyone can solve my issue.

Dan

-- dxdiag --

------------------

System Information

------------------

Time of this report: 12/20/2012, 21:12:09

Machine name: GENICUS

Operating System: Windows 8 Pro with Media Center 64-bit (6.2, Build 9200) (9200.win8_gdr.121119-1606)

Language: English (Regional Setting: English)

System Manufacturer: To Be Filled By O.E.M.

System Model: To Be Filled By O.E.M.

BIOS: BIOS Date: 09/16/11 11:52:35 Ver: 04.06.04

Processor: Intel(R) Core(TM) i5-2520M CPU @ 2.50GHz (4 CPUs), ~2.5GHz

Memory: 8192MB RAM

Available OS Memory: 8102MB RAM

Page File: 1785MB used, 10924MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.02.9200.16384 64bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: Microsoft Basic Display Adapter

Manufacturer: (Standard display types)

Chip type: NVIDIA

DAC type: NVIDIA Corporation

Device Type: Display-Only Device

Device Key: Enum\PCI\VEN_10DE&DEV_0DF4&SUBSYS_0DF41849&REV_A1

Display Memory: 256 MB

Dedicated Memory: 0 MB

Shared Memory: 256 MB

Current Mode: 1920 x 1080 (32 bit) (64Hz)

Monitor Name: Generic Non-PnP Monitor

Monitor Model: unknown

Monitor Id:

Native Mode: unknown

Output Type: Other

Driver Name:

Driver File Version: ()

Driver Version: 6.2.9200.16384

DDI Version: 11.1

Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1

Driver Model: WDDM 1.2

Graphics Preemption: DMA

Compute Preemption: DMA

Driver Attributes: Final Retail

Driver Date/Size: , 0 bytes

WHQL Logo'd: n/a

WHQL Date Stamp: n/a

Device Identifier: {D7B71AF4-43CC-11CF-9423-F003ADC2CB35}

Vendor ID: 0x1414

Device ID: 0x008C

SubSys ID: 0x00000000

Revision ID: 0x0000

Driver Strong Name: display.inf:10809047d4324726:MSBDA:6.2.9200.16384:pci\cc_0300

Rank Of Driver: 00FB2006

Video Accel:

DXVA2 Modes:

Deinterlace Caps: {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000...

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4 Replies
idata
Employee
560 Views

Ok, so Windows was telling me lies. Using Device Manager > Update Driver > Search the web for updated drivers Windows was telling me my driver version (9.17.10.2867) was up to date. I used Intel's Driver Updater software, and it found version 9.17.10.2875, so I've installed that.

However, this still has not fixed the issue.

Anybody? In particular, anybody from Intel?

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idata
Employee
560 Views

Sorry no answer, but support to your issues

Same problems

I'm using this driver 9.17.10.2867 for dual screen one regular PC monitor one T.V through HDMI, however I could't get sounds to work with this driver. TV speakers not detected.

If I go back to previous drivers things seems to work very well and sounds through T.V speakers with no issues. However, every times windows 8 update it self, I guess this driver also get updated and I lose the T.V speaker among the list of options in playback tab under sounds.

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DArce
Valued Contributor III
560 Views

Hello,

Could you please provide further information on what kind of system are you using? Please provide the full model and manufacturer name of the computer you have in case it is an wholesale/OEM system or the model of the motherboard being used.

In addition please copy-paste the graphics report generated within the Intel® Graphics User Interface. For information on how to retrieve this report, please visit the following page:

http://www.intel.com/support/graphics/sb/cs-009476.htm http://www.intel.com/support/graphics/sb/cs-009476.htm

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idata
Employee
560 Views

Hi Diego,

The computer is a ASRock Vision 3D Series (Sandy Bridge) - Model Number VIsion 3D 252B.

It was supplied as a barebones kit PC, to which I have added a hard drive, CPU and RAM.

Unfortunately, I cannot get the Intel Graphics Properties UI to start up - I click the icon from the Start screen, and am taken to the desktop, but nothing loads up. I've searched the following folders:

C:\Intel\

C:\Program Files (x86)\Intel\

but haven't been able to turn up any useful program logs showing why the app doesn't start (it could be because the adapter/driver doesn't detect any displays attached, even though HDMI is attached).

Appreciate any further advice you can provide, and will assist in any way I can

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