1 2 3 4 Previous Next 57 Replies Latest reply on Feb 12, 2015 5:47 PM by jonathan_intel

    Bug report: netwsw00.sys (6230, v15.3.x) BSOD on Windows 8 x64

    kliu0x52

      I have a laptop with Windows 8 x64 (with all the latest Windows Updates installed) with a 6230 card, running the latest 15.3.50 drivers found on Intel's website. When I connect my laptop to my Nexus 4 Android phone (using the WiFi hotspot tethering feature of the phone), I get a BSOD.

       

       

      * I do NOT get a BSOD when I used my previous Android phone (LG P509, not sure what the WiFi chipset is) as a WiFi hotspot (yes, using the same computer, card, OS, drivers, etc.).

       

      * I do NOT get a BSOD when I connect to my router's WiFi hotspot (Atheros AR9220/9223 chipset).

       

      * I have NOT experienced a BSOD with any other hotspot that I've connected to.

       

      * Reverting to the default driver that shipped with Windows 8 (14.2.1.3), FIXES the problem.

       

      * I have another laptop, also running Windows 8 x64, but with a 6250 card running the latest 15.5.6 drivers, and there are no problems there, either.

       

      * The latest Windows 7 drivers (15.3.1) exhibits the same problem.

       

      * Sometimes it BSODs as it is establishing the connecting, and sometimes it BSODs after a minute or two of light usage after connecting. If it survives long enough to see some usage, the speeds are extremely slow.

       

      * The BSODs always fault in netwsw00.sys, though the faulting code is often different. Sometimes it's an unhandled exception, sometimes it's IRQL_NOT_LESS_OR_EQUAL, etc.

       

      * Sorry, I have not been able to test this with Windows 7, so I am not sure whether this is a problem that is specific to Windows 8.

       

       

       

      So to summarize:

      * 15.3.50 and 15.3.1 are both broken

      * 14.2.1.3 (older driver) works

      * 15.5.6 (newer driver, not available for the 6230) seems to work (or I guess it could be because of the different card/computer)

      * I see this BSOD only when connecting to some hotspots (in my case, the Nexus 4's hotspot) while most other hotspots seem to be fine.

       

       

      Also, why did the 6250 get the latest 15.5 update while the 6230 was relegated to 15.3? The 6250 was released in 2010, while the 6230 was released in 2011, so why is the 6230 seemingly relegated to a deprecated status, not getting a "real" Windows 8 driver (I inspected the driver's INF), while the *older* 6250 was one of the cards to get a "real" Windows 8 driver in the form of 15.5?

        • 1. Re: Bug report: netwsw00.sys (6230, v15.3.x) BSOD on Windows 8 x64
          Mark Malek

          Same Bug-

           

          Samsung Slate XE700T1A-A04 running Windows 8 Enterprise.

           

          Intel(R) Centrino(R) Advanced-N 6230- Driver version 15.3.50.2 (latest)

           

          When I connect via a WiFi hotpot (Internet Sharing over the Nokia Lumia 920) I get a BSOD on Windows 8 Enterprise, with a netwsw00.sys error within 2 minutes.

           

          Please advise.

          • 2. Re: Bug report: netwsw00.sys (6230, v15.3.x) BSOD on Windows 8 x64
            liam_56

            I can confirm this issue with Nexus 4 wifi-tethering and Windows 7 x64 with N 6205 on a Dell E6420 notebook.

            Latest Driver from Intel (15.3.1) and the ones from Windows Update (15.4 from 02.01.2013) show the BSOD (IRQL_NOT_LESS_OR_EQUAL with netwsw00.sys) after a short time (<3 min).

             

            I installed 14.2.0.10 and do not have this issue with the old driver.

             

            Please provide an Update that fixes this issue.

            • 3. Re: Bug report: netwsw00.sys (6230, v15.3.x) BSOD on Windows 8 x64
              Vladimir Vladimirov

              Same issue on my Lenovo Edge 320 with Intel Centrino Wirelles N-1000 (Driver 15.4) using Nexus 4 for WIFI-Tethering on Windows 7 Pro 64Bit.

               

              Driver update was needed because of network connection beeing lost using Virtual PC on both host and virtual machine using NAT. Now the one problem is gone there is another one to solve.

               

              Intel please provide a helpful info about this issue!!! Thanks!!!

              • 4. Re: Bug report: netwsw00.sys (6230, v15.3.x) BSOD on Windows 8 x64
                Robert C

                Although is the Intel Centrino Wireless N-2200 (Driver 15.3.1.2), I am experiencing the same symptoms where a BSOD appears soon after I connect to my WiFi Hotspot on my Nexus 4, and the crashing accelerates when I open a FireFox or IE browser. The speeds are extremely slow and sometimes do not load (i.e. timeout).

                 

                The laptop is a Lenovo T430s 2352CTO running on Windows 7 Pro 64Bit SP1.

                 

                Here is a BlueScreenView dump of my issue:

                 

                ==================================================

                Dump File : 011913-7207-01.dmp

                Crash Time : 19/01/2013 4:54:34 PM

                Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL

                Bug Check Code : 0x000000d1

                Parameter 1 : 00000000`000c369d

                Parameter 2 : 00000000`00000002

                Parameter 3 : 00000000`00000000

                Parameter 4 : fffff880`08744059

                Caused By Driver : Netwsw00.sys

                Caused By Address : Netwsw00.sys+a0059

                File Description :

                Product Name :

                Company :

                File Version :

                Processor : x64

                Crash Address : ntoskrnl.exe+7efc0

                Stack Address 1 :

                Stack Address 2 :

                Stack Address 3 :

                Computer Name :

                Full Path : C:\Windows\Minidump\011913-7207-01.dmp

                Processors Count : 4

                Major Version : 15

                Minor Version : 7601

                Dump File Size : 287,248

                ==================================================

                 

                ==================================================

                Dump File : 011913-8673-01.dmp

                Crash Time : 19/01/2013 3:55:33 PM

                Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL

                Bug Check Code : 0x000000d1

                Parameter 1 : 00000003`be79f195

                Parameter 2 : 00000000`00000002

                Parameter 3 : 00000000`00000001

                Parameter 4 : fffff880`086fe06c

                Caused By Driver : Netwsw00.sys

                Caused By Address : Netwsw00.sys+a006c

                File Description :

                Product Name :

                Company :

                File Version :

                Processor : x64

                Crash Address : ntoskrnl.exe+7efc0

                Stack Address 1 :

                Stack Address 2 :

                Stack Address 3 :

                Computer Name :

                Full Path : C:\Windows\Minidump\011913-8673-01.dmp

                Processors Count : 4

                Major Version : 15

                Minor Version : 7601

                Dump File Size : 287,192

                ==================================================

                 

                ==================================================

                Dump File : 011913-9578-01.dmp

                Crash Time : 19/01/2013 3:53:22 PM

                Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL

                Bug Check Code : 0x000000d1

                Parameter 1 : 00000000`0000020f

                Parameter 2 : 00000000`00000002

                Parameter 3 : 00000000`00000001

                Parameter 4 : fffff880`092c006c

                Caused By Driver : Netwsw00.sys

                Caused By Address : Netwsw00.sys+a006c

                File Description :

                Product Name :

                Company :

                File Version :

                Processor : x64

                Crash Address : ntoskrnl.exe+7efc0

                Stack Address 1 :

                Stack Address 2 :

                Stack Address 3 :

                Computer Name :

                Full Path : C:\Windows\Minidump\011913-9578-01.dmp

                Processors Count : 4

                Major Version : 15

                Minor Version : 7601

                Dump File Size : 287,192

                ==================================================

                 

                ==================================================

                Dump File : 011913-6536-01.dmp

                Crash Time : 19/01/2013 2:50:02 PM

                Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL

                Bug Check Code : 0x000000d1

                Parameter 1 : 00000000`00000074

                Parameter 2 : 00000000`00000002

                Parameter 3 : 00000000`00000001

                Parameter 4 : fffff880`0850e06c

                Caused By Driver : Netwsw00.sys

                Caused By Address : Netwsw00.sys+a006c

                File Description :

                Product Name :

                Company :

                File Version :

                Processor : x64

                Crash Address : ntoskrnl.exe+7efc0

                Stack Address 1 :

                Stack Address 2 :

                Stack Address 3 :

                Computer Name :

                Full Path : C:\Windows\Minidump\011913-6536-01.dmp

                Processors Count : 4

                Major Version : 15

                Minor Version : 7601

                Dump File Size : 287,192

                ==================================================

                • 5. Re: Bug report: netwsw00.sys (6230, v15.3.x) BSOD on Windows 8 x64
                  topsy

                  Similar issue here as well. Running Windows 7 64-bit on a Sony VPCSA490X. Intel Centrino Advanced-N 6230 15.4.0.11.

                   

                  First time I've seen a blue screen, only happens when I connect to my at&t lumia 920. My galaxy tab 7+ and old HP laptop (Windows 7 32-bit) connects to it without any problems

                  • 6. Re: Bug report: netwsw00.sys (6230, v15.3.x) BSOD on Windows 8 x64
                    Lee

                    Please refer to my other post on this thread here about a possible temporary FIPS fix.

                     

                    http://communities.intel.com/thread/33490

                    • 7. Re: Bug report: netwsw00.sys (6230, v15.3.x) BSOD on Windows 8 x64
                      CMR

                      FYI, I have the Nexus 4 and experienced the same problem.  I'm able to tether my nexus 4 to my nexus 7 with the Unlimited Plan no problem, but as soon as I try with the PC I get the BSOD.  I called T-mobile and had them switch my internet plan from Unlimited to 10gig with tether option for 3 days just to test if I would have the same problem.  Within the first 2 hours of having the correct plan,  I was able to connect, surf the internet at speeds the same as my phone via my laptop.  So my thoughts are that some way t-mobile is able to block it without the right plan option.  (Current Driver 15.3.1.0)

                      • 8. Re: Bug report: netwsw00.sys (6230, v15.3.x) BSOD on Windows 8 x64
                        marius_h

                        I had the exact same problem.

                        I solved it by disabling 802.11n mode in the Advanced tab of the driver settings under device manager.

                         

                        I have a Samsung Series 9 NP900X1A.

                        The wifi driver is Intel Centrino Advanced-N 6230 version 15.3.50.2.

                         

                        The problem was when connecting to the Nexus 4 hotspot. At first, I tried rolling back the driver like suggested above, but with version 14.x it did not connect to the Nexus hotspot at all (it would connect to other hotspots though).

                         

                        Funny side-note: Samsung support told me to format my drive and reinstall Windows. Because why not.

                        • 9. Re: Bug report: netwsw00.sys (6230, v15.3.x) BSOD on Windows 8 x64
                          huberth

                          I have the same issue with the Lenovo Thinkpad W520 with a Intel N6300 wifi card and version 15.3.1 connecting to the Google Nexus 4.

                           

                          I do not want to disable 802.11 n mode and I do not know if it is possible to enable FIPS on the Google NExus 4.

                          • 10. Re: Bug report: netwsw00.sys (6230, v15.3.x) BSOD on Windows 8 x64
                            huberth

                            I don't see any way to enable FIPS on the Google Nexus 4

                            • 11. Re: Bug report: netwsw00.sys (6230, v15.3.x) BSOD on Windows 8 x64
                              Lee

                              So your trying to connect to connect to the nexus 4?
                              In that case you enable FIPS on the Windows computer

                              • 12. Re: Bug report: netwsw00.sys (6230, v15.3.x) BSOD on Windows 8 x64
                                huberth

                                Thank you Lee.

                                 

                                I found how to enable FIPS on the Windows here:

                                http://stackoverflow.com/questions/4886368/how-to-enable-fips-on-windows-7

                                 

                                I am concerned though that enabling FIPS open another can of worms, such as old SSL websites not working in IE anymore: http://support.microsoft.com/kb/811834

                                 

                                Do we have any news as to when Intel will fix the bug?  Certainly, a BSOD should not occur, no matter what.

                                • 13. Re: Bug report: netwsw00.sys (6230, v15.3.x) BSOD on Windows 8 x64
                                  Lee

                                  Well, it's probably best to avoid those sites when you use your wifi hotspot, otherwise I wouldn't know a workaround.

                                   

                                  In my experience so far, enabling FIPS has had no compatability problems with the websites I visit.

                                   

                                  And when will Intel fix the bug?  They are generally good with driver releases, but whether they trawl the forums looking for bugs to fix, who knows.

                                   

                                  Just make sure you tell your friends and spread the word to others until it's fixed by Intel

                                  • 14. Re: Bug report: netwsw00.sys (6230, v15.3.x) BSOD on Windows 8 x64
                                    aleunge

                                    Hopefully Intel will update the drivers soon indeed... the problem spans more than just this chip.  The Intel 1030 on my laptop on Win 8 with driver 15.3.50.2 (tried newest from MS win update as well, and 15.3.50) also gets the BSOD when tethered to the Nokia Lumia 920.

                                     

                                    Enabling FIPS did eliminate the BSODs but then the connection only works for a few minutes before crapping out with an error.  Intel please help us! 

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