12 Replies Latest reply on Jan 28, 2013 10:06 AM by nic

    Windows 8: ATI+INTEL

    Torrek

      Like mane others I have some troubles with my Intel graphic driver, but my problem a little bit different

      So, after upgrading to win8 I find out that my intel graphic card isn't working. When I'm trying to enable it my screen blinks and after that I see my "welcome window". Then I realized that all that time I used ATI card.

      From this point on I've started trying to understand how can I enable my Intel card, i've been trying many drivers from this site and others. Finally it started to work, but at first i couldn't change brightness, so I changed drivers. It helped, but now my battery loses really quickly (for example, on Windows 7 it worked almost 5 hours, now it just 1 hour, even ATI card works 2.5 hours). Also now I can't change my graphic card to ATI, because Catalyst Control Center doesn't work.

      Summary: what can I do to make my Intel card work without this monstrous eating battery charge and with ability to switch between ATI and Intel?

      Forget to mention, I have Intel HD3000 + Radeon HD6730M

       

      PS: Sorry for my awful english

        • 1. Re: Windows 8: ATI+INTEL
          nic

          Hi Torrek,

           

          Can you provide a copy of your dxdiag?  (Start -> Run -> dxdiag -> Save All Information) Copy and paste it here so I can take a look.

           

          Thanks,

          -Nic

          • 2. Re: Windows 8: ATI+INTEL
            Torrek

            There is more than 50 pages so I made a word file and placed it on skydrive. There is a link Microsoft SkyDrive - Access files anywhere. Create docs with free Office Web Apps.

            • 3. Re: Windows 8: ATI+INTEL
              nic

              Two things I'm noticing from this;

               

              * You are using a laptop that is either custom built, or simply isn't showing your manufacturer/model in the dxdiag?

              * Your Intel® processor is not being used as a display device (does not show up in the display device field) and it looks like you're solely using the Radeon as your graphics controller.  If you have switchable graphics, it maybe that you have to switch back to the HD 3000 in order for it to show up properly in the report.  If you can, please provide just the Display Device section of the report after you've switched back to HD 3000.

               

              Thanks,

              -Nic

              • 4. Re: Windows 8: ATI+INTEL
                Torrek

                ---------------

                Display Devices

                ---------------

                          Card name: Intel(R) HD Graphics 3000

                       Manufacturer: Intel Corporation

                          Chip type: Intel(R) HD Graphics Family

                           DAC type: Internal

                        Device Type: Full Device

                         Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_238C1019&REV_09

                     Display Memory: 1760 MB

                   Dedicated Memory: 128 MB

                      Shared Memory: 1632 MB

                       Current Mode: 1366 x 768 (32 bit) (60Hz)

                       Monitor Name: Универсальный монитор PnP

                      Monitor Model: unknown

                         Monitor Id: CMO1592

                        Native Mode: 1366 x 768(p) (60.015Hz)

                        Output Type: Internal

                        Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32

                Driver File Version: 9.17.0010.2875 (English)

                     Driver Version: 9.17.10.2875

                        DDI Version: 10.1

                     Feature Levels: 10.1,10.0,9.3,9.2,9.1

                       Driver Model: WDDM 1.2

                Graphics Preemption: DMA

                Compute Preemption: DMA

                  Driver Attributes: Final Retail

                   Driver Date/Size: 12/2/2012 23:55:31, 12615168 bytes

                        WHQL Logo'd: Yes

                    WHQL Date Stamp:

                  Device Identifier: {D7B78E66-4256-11CF-9278-8603B7C2C435}

                          Vendor ID: 0x8086

                          Device ID: 0x0116

                          SubSys ID: 0x238C1019

                        Revision ID: 0x0009

                Driver Strong Name: oem28.inf:5f63e534c4a6341c:iSNBM0:9.17.10.2875:pci\ven_8086&dev_0116

                     Rank Of Driver: 00E02001

                        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

                        DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeWMV9_IDCT  DXVA2_ModeVC1_IDCT  DXVA2_ModeH264_VLD_NoFGT 

                   Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                       D3D9 Overlay: Supported

                            DXVA-HD: Supported

                       DDraw Status: Enabled

                         D3D Status: Enabled

                         AGP Status: Enabled

                • 5. Re: Windows 8: ATI+INTEL
                  nic

                  Thanks for providing that information.  Your system is set to a 'balanced' power setting as opposed to the 'power saver' setting.  You can change that from the Control Panel under "Power Options".  That's one way to increase your battery life.

                   

                  However, I also have a feeling that because you're now using your CPU as your CPU + GPU, and the discrete graphics card (Radeon) is still receiving power, you're really just making your machine pull double duty.  Even if you disable the graphics card, it will still consume power, leading to an increased draw on your system.

                   

                  -Nic

                  • 6. Re: Windows 8: ATI+INTEL
                    Torrek

                    "Power saver" setting doesn't help, I mean nothing changed even a little bit.

                    About double work: when I used Windows 7 it was all fine, problems appeared only in Windows 8. Looks like that my driver for intel doesn't work properly, because if I use Radeon card my battery works longer than if I use Intel.

                    Also, I have a soft "Battery care" that shows me level of discharge. Avarege level on Windows 7 was nearly 8v, but now its about 34v. For example, discharge level of Radeon doesn't change, even become smaller from 19v to 16v

                    • 7. Re: Windows 8: ATI+INTEL
                      nic

                      Which driver were you using that you previously stated did not allow you to change brightness/etc, BUT gave you good battery life?  Was it a Win8 driver?

                      • 8. Re: Windows 8: ATI+INTEL
                        Torrek

                        That's not correct. Good battery life was only in Windows 7, driver was 8.811.1.0. But from the moment when I installed Windows 8 no one driver worked fine.

                        1st driver blinked and doesn't work at all. Using 2nd driver I couldn't change brightness and my battery uncharged fast too. 3rd driver let me change brightness, but it doesn't help to increase battery life.

                        Also, I used a basic Microsoft (WDDM) driver, it has a same result

                        My point is that no one driver works how it should and as a result actually I'm using Intel card without any driver

                        • 9. Re: Windows 8: ATI+INTEL
                          nic

                          You'll most likely see a performance increase by going back to your OEM provided drivers.  Does DNS support Windows 8?

                           

                          Thanks,

                          -Nic

                          • 10. Re: Windows 8: ATI+INTEL
                            Torrek

                            Actually I am using standard drivers that they gave me. Officialy it works only on Windows 7, but in my case they all works fine except Intel (This is the driver that blinks and doesn't work at all).

                            • 11. Re: Windows 8: ATI+INTEL
                              Torrek

                              Is there any way to fix my problem? Manufacturer doesn't provide new drivers and new drivers from this site don't work. I just want to use your graphic card on new OS that I bought for the best perfomance and now it looks like I wasted my money. Why Intel can't make driver that will work on my laptop and why manufacturer has to do so? Even if it's manufacturer job, than why you can't coerce them to make new drivers or at least made your own?

                              It's shame that so big and famous company cannot make solution for its consumer

                              • 12. Re: Windows 8: ATI+INTEL
                                nic

                                Hi Torrek.  You will need to contact your OEM if you want them to provide Windows* 8 drivers for your system.  Our drivers will work, but may not get the same results as one that is specifically customized for your system.  You can try out latest version here; Download Center

                                 

                                Thanks,

                                -Nic