10 Replies Latest reply on Jun 14, 2013 6:03 PM by Martin Sawicki

    RST service won't start on Windows 8 when using a Storage Space

    Ashton

      Hi,

       

      AFter I create a storage space in windows 8 the intel rst service no longer starts/opens.

      REinstalling, doesn't fix it. If I delete the storage space then reinstall rst it works again.

      anyone know anything about this?

        • 1. Re: RST service won't start on Windows 8 when using a Storage Space
          Fred_Intel

          Hi Ashton

           

          Would you please post the System Report of the Intel Rapid Storage Technology Software?

           

          In order to generate the report you can open the Intel Rapid Storage Technology Software and the click on Help>>System Report>>Save.  Please paste the whole system report on this forum thread.

           

          Thanks!

          • 2. Re: RST service won't start on Windows 8 when using a Storage Space
            Ashton

            Hi Fred,

             

            Thanks for the reply, unfortunately the rst application won't even open when i have a storage spaces drive connected. I've tried manually starting the service, open the exe directly etc.

            Below is my system report with my storage spaces drives disconnected.

             

            System Report

             

             

            System Information

            OS name:  Microsoft Windows 8 Pro with Media Center

            OS version:  6.2.9200  9200

            System name:  DRAGON

            System manufacturer:  System manufacturer

            System model:  System Product Name

            Processor:  GenuineIntel Intel64 Family 6 Model 30 Stepping 5 2.668  GHz

            BIOS:  American Megatrends Inc., 2101  

             

             

            Intel® Rapid Storage Technology enterprise Information

            Kit installed:  11.7.0.1013

            User interface version:  11.7.0.1013

            Language:  English (Australia)

            Driver version:  11.7.0.1013

            ISDI version:  11.7.0.1013

             

             

            Storage System Information

            Controller name:  Intel(R) 5 Series/3400 Series SATA AHCI Controller

            Type:  SATA

            Mode:  AHCI

            Number of SATA ports:  6

            Number of volumes:  0

            Number of spares:  0

            Number of available disks:  1

            Rebuild on Hot Plug:  Disabled

            Manufacturer:  32902

            Model number:  15138

            Product revision:  5

            Direct attached disk:  OCZ-56KC8S96KG5287QE

             

             

            Disk on Controller 0, Port 0

            Status:  Normal

            Type:  SATA SSD

            Location type:  Internal

            Size:  112 GB

            System disk:  Yes 

            Disk data cache:  Enabled

            Command queuing:  NCQ

            SATA transfer rate: 3 Gb/s

            Model:  OCZ-VERTEX2                            

            Serial number:  OCZ-56KC8S96KG5287QE

            SCSI device ID:  0

            Firmware:  1.37   

            Physical sector size:  512 Bytes

            Logical sector size:  512 Bytes

             

             

            ATAPI device on Controller 0, Port 3

            Location type:  Internal

            SATA transfer rate: 1.5 Gb/s

            Model:  Optiarc DVD RW AD-7240S                

            Serial number:  Not Available

            Firmware:  1.04   

             

             

            Empty port

            Port:  1

            Port location:  Internal

             

             

            Empty port

            Port:  2

            Port location:  Internal

             

             

            Empty port

            Port:  4

            Port location:  Internal

             

             

            Empty port

            Port:  5

            Port location:  Internal

             

             

            -------------------------------------------------

            System Report

             

             

            System Information

            OS name:  Microsoft Windows 8 Pro with Media Center

            OS version:  6.2.9200  9200

            System name:  DRAGON

            System manufacturer:  System manufacturer

            System model:  System Product Name

            Processor:  GenuineIntel Intel64 Family 6 Model 30 Stepping 5 2.668  GHz

            BIOS:  American Megatrends Inc., 2101  

             

             

            Intel® Rapid Storage Technology enterprise Information

            Kit installed:  11.7.0.1013

            User interface version:  11.7.0.1013

            Language:  English (United States)

            Driver version:  11.7.0.1013

            ISDI version:  11.7.0.1013

             

             

            Storage System Information

            Controller name:  Intel(R) 5 Series/3400 Series SATA AHCI Controller

            Type:  SATA

            Mode:  AHCI

            Number of SATA ports:  6

            Number of volumes:  0

            Number of spares:  0

            Number of available disks:  1

            Rebuild on Hot Plug:  Disabled

            Manufacturer:  32902

            Model number:  15138

            Product revision:  5

            Direct attached disk:  OCZ-56KC8S96KG5287QE

             

             

            Disk on Controller 0, Port 0

            Status:  Normal

            Type:  SATA SSD

            Location type:  Internal

            Size:  112 GB

            System disk:  Yes 

            Disk data cache:  Enabled

            Command queuing:  NCQ

            SATA transfer rate: 3 Gb/s

            Model:  OCZ-VERTEX2                            

            Serial number:  OCZ-56KC8S96KG5287QE

            SCSI device ID:  0

            Firmware:  1.37   

            Physical sector size:  512 Bytes

            Logical sector size:  512 Bytes

             

             

            ATAPI device on Controller 0, Port 3

            Location type:  Internal

            SATA transfer rate: 1.5 Gb/s

            Model:  Optiarc DVD RW AD-7240S                

            Serial number:  Not Available

            Firmware:  1.04   

             

             

            Empty port

            Port:  1

            Port location:  Internal

             

             

            Empty port

            Port:  2

            Port location:  Internal

             

             

            Empty port

            Port:  4

            Port location:  Internal

             

             

            Empty port

            Port:  5

            Port location:  Internal

            • 3. Re: RST service won't start on Windows 8 when using a Storage Space
              Fred_Intel

              Hi Ashton,


              I will check that and I will post here any information as soon as I have it.


              Thanks!

              • 4. Re: RST service won't start on Windows 8 when using a Storage Space
                John

                Hi Fred_Intel

                 

                I am Running into the same trouble as Ashton After I Create a window 8 Stroage Space

                RST Just cannot be started

                 

                RST error01.jpg

                 

                Abnormally Stopped System Services

                 

                 

                A service is reported as having an unexpected error code

                One or more services has failed. The service did not stop gracefully, suggesting the service may have crashed or one of its components stopped in an unsupported way.

                Service exited with code not equal to 0 or 1077

                Restart the service
                Top: of  1

                 

                IAStorDataMgrSvc
                Display Name:Intel(R) Rapid Storage Technology
                Exit Code:1067
                Service Name:IAStorDataMgrSvc
                Path:"C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe"
                Service Code:0
                Started:False
                State:Stopped
                • 5. Re: RST service won't start on Windows 8 when using a Storage Space
                  Martin Sawicki

                  Hi there,

                   

                  i'm getting the same issue on Windows 8 Pro and on Windows 2012 Server Essentials.

                   

                  same exit code: 1067, when disabling the storage spaces drives, RST works fine.

                   

                  version: 11.7.0.1013

                   

                  EDIT: I see it takes the intel guys a long time before any info is gathered. hmmmm

                  • 6. Re: RST service won't start on Windows 8 when using a Storage Space
                    brett_

                    Me too. Windows 8 64bit installed on a DZ75ML-45K. RST v. 1013 will not run with a Storage Space installed.

                    • 7. Re: RST service won't start on Windows 8 when using a Storage Space
                      Jason


                      Windows 8 Pro x64 and Windows storage spaces here also.  Intel RST Service not working at all now.

                      BTW, INTEL FORUM MODERATOR... fix this!  when a consumer posts on these forum, if this miss the subdued small button on the bottom left (Add Reply) and instead click on the darker and more announced (Reply to original post) button, there message appears to get wiped out and they have to type in from scratch.  Very disappointing forum UI.  Either that or it's just not posting, with a super long delay or something, this is my 3rd attempt to post to the message.

                      • 8. Re: RST service won't start on Windows 8 when using a Storage Space
                        zfox

                        This case is probably similar to this one http://communities.intel.com/message/174087#174087. Please update RST to version 12.0.0.1083.

                        • 9. Re: RST service won't start on Windows 8 when using a Storage Space
                          Martin Sawicki

                          Issue still not resolved with RST version 12.0.0.1083 !

                           

                          please someone get this thing working asap.. getting really annoying.