2 Replies Latest reply on Nov 26, 2012 3:21 AM by Shpetim Aliaj

    need help with  Manufacturer: Intel Product Name: SE7501WV2S, BMC errors

    Shpetim Aliaj

      Hi all,

       

      we are having some crashed on this motherboard. and the error is:

       

      ipmitool -I imb sel list

         4 | 11/16/2012 | 05:03:39 | Event Logging Disabled #0x09 | Log area reset/cleared | Asserted

        18 | 11/16/2012 | 05:15:36 | Unknown #0x85 | State Asserted

        2c | 11/16/2012 | 05:15:37 | Critical Interrupt #0x07 | Bus Uncorrectable error | Asserted

        40 | 11/16/2012 | 05:22:40 | System Event #0x83 | Timestamp Clock Sync | Asserted

        54 | 11/16/2012 | 05:22:40 | System Event #0x83 | Timestamp Clock Sync | Asserted

        68 | 11/16/2012 | 05:23:32 | System Event #0x83 | OEM System boot event | Asserted

        7c | 11/16/2012 | 10:56:29 | System Event #0x83 | Timestamp Clock Sync | Asserted

        90 | 11/16/2012 | 10:56:29 | System Event #0x83 | Timestamp Clock Sync | Asserted

        a4 | 11/16/2012 | 10:56:51 | System Event #0x83 | OEM System boot event | Asserted

        b8 | 11/16/2012 | 12:23:33 | Unknown #0x85 | State Asserted

        cc | 11/16/2012 | 12:23:33 | Critical Interrupt #0x07 | Bus Uncorrectable error | Asserted

        e0 | 11/16/2012 | 12:42:07 | System Event #0x83 | Timestamp Clock Sync | Asserted

        f4 | 11/16/2012 | 12:42:07 | System Event #0x83 | Timestamp Clock Sync | Asserted

      108 | 11/16/2012 | 12:42:57 | System Event #0x83 | OEM System boot event | Asserted

       

      also the BMC shows the event log is enabled, but when trying to get again the sel i got:

      [root@ugs1a root]# ipmitool -I imb mc getenables

      Receive Message Queue Interrupt          : enabled

      Event Message Buffer Full Interrupt      : enabled

      Event Message Buffer                     : enabled

      System Event Logging                     : enabled

      OEM 0                                    : disabled

      OEM 1                                    : disabled

      OEM 2                                    : disabled

      [root@ugs1a root]#

      [root@ugs1a root]# ipmitool -I imb sel list

         4 | 11/23/2012 | 05:03:08 | Event Logging Disabled #0x09 | Log area reset/cleared | Asserted

      [root@ugs1a root]#

       

      please can anyone help me out

       

      regards,

       

      Shpetim Aliaj

        • 1. Re: need help with  Manufacturer: Intel Product Name: SE7501WV2S, BMC errors
          Doc_SilverCreek

          I will start with, I suck at linux.....

          The SELVIEW tool (which i can't seem to locate for this board.It should be on the resource CD). will give you a much better picture of what is occuring.

          IPMITOOL does not report all the values that get logged which leaves you guesing.

           

          So here is my guess,

          18 | 11/16/2012 | 05:15:36 | Unknown #0x85 | State Asserted --- Something stopped responding. could be ablut anything. Hence UNKNOWN,  

          2c | 11/16/2012 | 05:15:37 | Critical Interrupt #0x07 | Bus Uncorrectable error | Asserted - System attempted to recover and can't. Blue screen (execpt that your in Linux)

           

          I would try removing any add in cards and run far a bit to see if the error goes away.

          If so, add the cards back until you start getting the error again. 

          • 2. Re: need help with  Manufacturer: Intel Product Name: SE7501WV2S, BMC errors
            Shpetim Aliaj

            Hi Doc_SilverCreek,

             

            Thanks a lot for your help. i managed to install the ipmiutil and now one of the errors seem more readable:

             

            0018 11/26/12 08:05:49 CRT BMC  SMI Timeout #85 SMI asserted 03 [41 0f ff]

            002c 11/26/12 08:05:49 CRT BMC  Critical Interrupt #07 Bus Error 6f [88 08 ff]

             

            i will try to google for the new CRT BMC  SMI Timeout #85 SMI asserted 03 [41 0f ff]. as SELVIEW or the resource CD are not available for download.

             

             

            regards,

             

            Shpetim Aliaj