1 Reply Latest reply on Nov 26, 2012 11:23 AM by Joseph Oster

    vPRO KVM console goes BLACK

    jahanzeb

      far we are facing an issue with KVM when turns on/off or reboot the system
      KVM screen goes  black even though connection and ping
      working fine.

      AMT Version is 7

      Client machines: Dell E6420

       

      Following
      Tasks Performed successfully,
      with various tools

       

      1-Real VNC plus viewer &
      server.

       

      • Discover the AMT
        enabled machines
      • Register management
        console
      • System and hardware
        information visible
      • able to get access
        BIOS information changing and to do so
      • able to turn on/off
        reboot the system
      • we are able to RDC
        of the system

       

      2- Radmin viewer &server

       

       

      • Discover the AMT
        enabled machines
      • Register management
        console
      • System and hardware
        information visible
      • able to get access
        BIOS information changing and to do so
      • able to turn on/off
        reboot the system
      • we are able to RDC
        of the system 
        after
        system boots up.