1 2 Previous Next 21 Replies Latest reply on Feb 19, 2013 10:13 PM by cmv88

    HD 4000 poor performance

    Franz

      Hi,

       

      thanks for reading this. I have an ASUS Vivobook S400, so I'm using the

       

      Intel HD 4000

      Intel Core i5-3317U

      4GB RAM

       

      and my performance is pretty bad, a lot worse than expected. I've noticed however that my clock speed sticks stubbornly to 350MHz... shouldn't turbo boost up that? Also, my temps are at 55C, whether I try to game or not.

       

      Is maybe GPU-Z not reading it right? I'm going to run 3mark06 soon, once it's downloaded! Thanks for any advice

       

      Franz

        • 1. Re: HD 4000 poor performance
          nic

          Hi Franz,

           

          Can you provide more information about what poor performance issues you're having?  What games/applications are you experiencing the issues with?

           

          Also, please provide a copy of your dxdiag for review.  (Start -> Run -> dxdiag -> Save All Information).

           

          Thank you,

          -Nic

          • 2. Re: HD 4000 poor performance
            Franz

            Hi,

             

            I figured it out... my laptop will only use turbo boost in the "mode" it was started, the modes being plugged in or battery.

             

            If I start it on battery, and then plug it in, the instant it's plugged in, the CPU and GPU are clocked to min, irrelevant of what I'm doing.

             

            Is this by design?

            • 3. Re: HD 4000 poor performance
              Son Nguyen Duc

              - can you help me?

              - i using acer s3-391 cpu 3317U and i can't playing good,  play webgame is lag lag, max GPU is 650Mhz(rarely,discontinuous) and temp 68C (GPU-Z last version).

              - I live in TPHCM (from VietNam).

              - i play webgame as Google Chrome (Firefox is lag than Chorme)

                + (Happy City on me.zing.vn = CityVille on Facebook)  = level 97

                + webgame Ủnin is Farm Pig => level 104

              - i play 2 webgame is very very lag, i feel disappointment about i5 3317U - HD 4000 when buy it.

              - i try Highe performance ,  plug in / battery, High performance 3D-setting in HD4000

              - i compare window experience index i5 2410M HD-3000  min 5.7, i5 3317U is min 4.6~4.9 very low

              - i play game on PC i3 3220-HD 2500 is good not lag! why? please answer me!

              ,1.png2.png

              3.png4.pngs.gif33.jpg

               

              Message was edited by: Son Nguyen Duc

               

              Message was edited by: Son Nguyen Duc

               

               

              • 4. Re: HD 4000 poor performance
                Son Nguyen Duc

                - i thing turbo boots is not really identity webgame on Google chrome, turbo boost is operation <50% => max clock GPU 650MHz.

                - i run windows experence index max clock GPU 1050Mhz and continuous

                - how to do disable turbo boost setting maximum GPU lock ???

                • 5. Re: HD 4000 poor performance
                  nic

                  Can you provide a copy of your dxdiag for me to take a look at?  I'm also curious as to what your power settings are running at.  Start -> Control Panel -> Power Options.  Look there and see if you're set to "High Performance" or "Balanced/Power Save".

                   

                  Thanks,

                  -Nic

                  • 6. Re: HD 4000 poor performance
                    Son Nguyen Duc

                    - my picture is running power "High Performance" & setting Graphic "High Performance" not Quality

                    - i try very very setting but "lag" is low 8%.

                    • 7. Re: HD 4000 poor performance
                      nic

                      Oh sorry forgot to mention.  In order to provide a copy of your dxdiag do this;  Start -> Run -> dxdiag -> Save All Information.  Copy & Paste the information from that text file here and I'll take a look at it.

                       

                      Thanks,

                      -Nic

                      • 8. Re: HD 4000 poor performance
                        Son Nguyen Duc

                        ------------------

                        System Information

                        ------------------

                        Time of this report: 12/4/2012, 16:12:53

                               Machine name: THUYDUNG-PC

                           Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)

                                   Language: English (Regional Setting: English)

                        System Manufacturer: Acer

                               System Model: Aspire S3-391

                                       BIOS: InsydeH2O Version 03.72.01V1.25

                                  Processor: Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz (4 CPUs), ~1.7GHz

                                     Memory: 4096MB RAM

                        Available OS Memory: 3934MB RAM

                                  Page File: 1713MB used, 6153MB available

                                Windows Dir: C:\Windows

                            DirectX Version: DirectX 11

                        DX Setup Parameters: Not found

                           User DPI Setting: Using System DPI

                        System DPI Setting: 96 DPI (100 percent)

                            DWM DPI Scaling: Disabled

                             DxDiag Version: 6.01.7601.17514 32bit Unicode

                         

                         

                        ------------

                        DxDiag Notes

                        ------------

                              Display Tab 1: No problems found.

                                Sound Tab 1: No problems found.

                                  Input Tab: No problems found.

                         

                         

                        --------------------

                        DirectX Debug Levels

                        --------------------

                        Direct3D:    0/4 (retail)

                        DirectDraw:  0/4 (retail)

                        DirectInput: 0/5 (retail)

                        DirectMusic: 0/5 (retail)

                        DirectPlay:  0/9 (retail)

                        DirectSound: 0/5 (retail)

                        DirectShow:  0/6 (retail)

                         

                         

                        ---------------

                        Display Devices

                        ---------------

                                  Card name: Intel(R) HD Graphics 4000

                               Manufacturer: Intel Corporation

                                  Chip type: Intel(R) HD Graphics Family

                                   DAC type: Internal

                                 Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_073A1025&REV_09

                             Display Memory: 1760 MB

                           Dedicated Memory: 128 MB

                              Shared Memory: 1632 MB

                               Current Mode: 1366 x 768 (32 bit) (60Hz)

                               Monitor Name: Generic PnP Monitor

                              Monitor Model: unknown

                                 Monitor Id: AUO122C

                                Native Mode: 1366 x 768(p) (60.010Hz)

                                Output Type: Internal

                                Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32

                        Driver File Version: 8.15.0010.2712 (English)

                             Driver Version: 8.15.10.2712

                                DDI Version: 11

                               Driver Model: WDDM 1.1

                          Driver Attributes: Final Retail

                           Driver Date/Size: 3/27/2012 09:09:59, 8087040 bytes

                                WHQL Logo'd: Yes

                            WHQL Date Stamp:

                          Device Identifier: {D7B78E66-4226-11CF-0D79-3027A9C2C535}

                                  Vendor ID: 0x8086

                                  Device ID: 0x0166

                                  SubSys ID: 0x073A1025

                                Revision ID: 0x0009

                        Driver Strong Name: oem7.inf:IntelGfx.NTamd64.6.0:iIVBM0:8.15.10.2712:pci\ven_8086&dev_0166&subsys_073a1025

                             Rank Of Driver: 00E60001

                                Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

                           Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                             {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                             {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                             {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                             {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                             {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                             {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                             {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                             {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                             {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                             {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                             {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                             {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                             {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                             {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                             {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                             {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                             {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                             {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                             {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                             {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                             {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                             {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                             {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                               D3D9 Overlay: Supported

                                    DXVA-HD: Supported

                               DDraw Status: Enabled

                                 D3D Status: Enabled

                                 AGP Status: Enabled

                         

                         

                        -------------

                        Sound Devices

                        -------------

                                    Description: Speakers (Realtek High Definition Audio)

                        Default Sound Playback: Yes

                        Default Voice Playback: Yes

                                    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1025073A&REV_1001

                                Manufacturer ID: 1

                                     Product ID: 100

                                           Type: WDM

                                    Driver Name: RTKVHD64.sys

                                 Driver Version: 6.00.0001.6597 (English)

                              Driver Attributes: Final Retail

                                    WHQL Logo'd: Yes

                                  Date and Size: 3/20/2012 17:41:34, 4013928 bytes

                                    Other Files:

                                Driver Provider: Realtek Semiconductor Corp.

                                 HW Accel Level: Basic

                                      Cap Flags: 0xF1F

                            Min/Max Sample Rate: 100, 200000

                        Static/Strm HW Mix Bufs: 1, 0

                        Static/Strm HW 3D Bufs: 0, 0

                                      HW Memory: 0

                               Voice Management: No

                        EAX(tm) 2.0 Listen/Src: No, No

                           I3DL2(tm) Listen/Src: No, No

                        Sensaura(tm) ZoomFX(tm): No

                         

                         

                        ---------------------

                        Sound Capture Devices

                        ---------------------

                                    Description: Microphone (Realtek High Definition Audio)

                          Default Sound Capture: Yes

                          Default Voice Capture: Yes

                                    Driver Name: RTKVHD64.sys

                                 Driver Version: 6.00.0001.6597 (English)

                              Driver Attributes: Final Retail

                                  Date and Size: 3/20/2012 17:41:34, 4013928 bytes

                                      Cap Flags: 0x1

                                   Format Flags: 0xFFFFF

                         

                         

                        -------------------

                        DirectInput Devices

                        -------------------

                              Device Name: Mouse

                                 Attached: 1

                            Controller ID: n/a

                        Vendor/Product ID: n/a

                                FF Driver: n/a

                         

                         

                              Device Name: Keyboard

                                 Attached: 1

                            Controller ID: n/a

                        Vendor/Product ID: n/a

                                FF Driver: n/a

                         

                         

                              Device Name: Swiftpoint Mouse S300

                                 Attached: 1

                            Controller ID: 0x0

                        Vendor/Product ID: 0x214E, 0x0001

                                FF Driver: n/a

                         

                         

                        Poll w/ Interrupt: No

                         

                         

                        -----------

                        USB Devices

                        -----------

                        + USB Root Hub

                        | Vendor/Product ID: 0x8086, 0x1E26

                        | Matching Device ID: usb\root_hub20

                        | Service: usbhub

                        |

                        +-+ Generic USB Hub

                        | | Vendor/Product ID: 0x8087, 0x0024

                        | | Location: Port_#0001.Hub_#0002

                        | | Matching Device ID: usb\class_09

                        | | Service: usbhub

                         

                         

                        ----------------

                        Gameport Devices

                        ----------------

                         

                         

                        ------------

                        PS/2 Devices

                        ------------

                        + Standard PS/2 Keyboard

                        | Matching Device ID: *pnp0303

                        | Service: i8042prt

                        |

                        + HID Keyboard Device

                        | Vendor/Product ID: 0x214E, 0x0001

                        | Matching Device ID: hid_device_system_keyboard

                        | Service: kbdhid

                        |

                        + Terminal Server Keyboard Driver

                        | Matching Device ID: root\rdp_kbd

                        | Upper Filters: kbdclass

                        | Service: TermDD

                        |

                        + ELAN PS/2 Port Smart-Pad

                        | Matching Device ID: *etd0504

                        | Upper Filters: ETD

                        | Service: i8042prt

                        |

                        + HID-compliant mouse

                        | Vendor/Product ID: 0x214E, 0x0001

                        | Matching Device ID: hid_device_system_mouse

                        | Service: mouhid

                        |

                        + Terminal Server Mouse Driver

                        | Matching Device ID: root\rdp_mou

                        | Upper Filters: mouclass

                        | Service: TermDD

                         

                         

                        ------------------------

                        Disk & DVD/CD-ROM Drives

                        ------------------------

                              Drive: C:

                        Free Space: 63.8 GB

                        Total Space: 100.0 GB

                        File System: NTFS

                              Model: Hitachi HTS545050A7E380 ATA Device

                         

                         

                              Drive: D:

                        Free Space: 319.2 GB

                        Total Space: 361.3 GB

                        File System: NTFS

                              Model: Hitachi HTS545050A7E380 ATA Device

                         

                         

                        --------------

                        System Devices

                        --------------

                             Name: Intel(R) Management Engine Interface

                        Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_073A1025&REV_04\3&11583659&0&B0

                           Driver: n/a

                         

                         

                             Name: Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller - 1E03

                        Device ID: PCI\VEN_8086&DEV_1E03&SUBSYS_073A1025&REV_04\3&11583659&0&FA

                           Driver: n/a

                         

                         

                             Name: Intel(R) USB 3.0 eXtensible Host Controller

                        Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_073A1025&REV_04\3&11583659&0&A0

                           Driver: n/a

                         

                         

                             Name: Intel(R) HD Graphics 4000

                        Device ID: PCI\VEN_8086&DEV_0166&SUBSYS_073A1025&REV_09\3&11583659&0&10

                           Driver: n/a

                         

                         

                             Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D

                        Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_073A1025&REV_04\3&11583659&0&D0

                           Driver: n/a

                         

                         

                             Name: 3rd Gen Core processor DRAM Controller - 0154

                        Device ID: PCI\VEN_8086&DEV_0154&SUBSYS_073A1025&REV_09\3&11583659&0&00

                           Driver: n/a

                         

                         

                             Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26

                        Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_073A1025&REV_04\3&11583659&0&E8

                           Driver: n/a

                         

                         

                             Name: Atheros AR5BWB222 Wireless Network Adapter

                        Device ID: PCI\VEN_168C&DEV_0034&SUBSYS_662111AD&REV_01\4&2522D1E8&0&00E3

                           Driver: n/a

                         

                         

                             Name: Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller - 1E22

                        Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_073A1025&REV_04\3&11583659&0&FB

                           Driver: n/a

                         

                         

                             Name: High Definition Audio Controller

                        Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_073A1025&REV_04\3&11583659&0&D8

                           Driver: n/a

                         

                         

                             Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 4 - 1E16

                        Device ID: PCI\VEN_8086&DEV_1E16&SUBSYS_073A1025&REV_C4\3&11583659&0&E3

                           Driver: n/a

                         

                         

                             Name: Intel(R) HM77 Express Chipset LPC Controller - 1E57

                        Device ID: PCI\VEN_8086&DEV_1E57&SUBSYS_073A1025&REV_04\3&11583659&0&F8

                           Driver: n/a

                         

                         

                             Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10

                        Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_073A1025&REV_C4\3&11583659&0&E0

                           Driver: n/a

                         

                         

                        ------------------

                        DirectShow Filters

                        ------------------

                         

                         

                        DirectShow Filters:

                        WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514

                        WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514

                        WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514

                        MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385

                        Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385

                        WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514

                        WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514

                        Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385

                        Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385

                        DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514

                        Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713

                        WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514

                        Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514

                        AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713

                        VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713

                        SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528

                        Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000

                        AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

                        StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528

                        MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713

                        MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713

                        SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

                        VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

                        MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528

                        Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514

                        SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528

                        Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514

                        Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713

                        MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713

                        DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514

                        Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713

                        Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514

                        ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713

                        Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713

                        MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528

                        Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17713

                        Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713

                        Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713

                        VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514

                        WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514

                        VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514

                        File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514

                        iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514

                        iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514

                        DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713

                        Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17713

                        AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713

                        RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,

                        Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514

                        WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514

                        MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

                        DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514

                        SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514

                        Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514

                        MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514

                        Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514

                        StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528

                        Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514

                        Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17713

                        AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713

                        AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713

                        Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

                        MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

                        Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

                        File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713

                        Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000

                        StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528

                        AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514

                        Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713

                        File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713

                        File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713

                        Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514

                        Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514

                        BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669

                        MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

                         

                         

                        WDM Streaming Tee/Splitter Devices:

                        Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

                         

                         

                        Video Compressors:

                        WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385

                        WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385

                        MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385

                        DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514

                        MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713

                        Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514

                        Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

                        Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

                        Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514

                        Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

                         

                         

                        Audio Compressors:

                        WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385

                        WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385

                        IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

                        PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

                        Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

                        GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713

                        CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713

                        CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713

                        MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

                         

                         

                        Audio Capture Sources:

                        Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514

                         

                         

                        PBDA CP Filters:

                        PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528

                        PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

                        PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

                         

                         

                        Midi Renderers:

                        Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713

                        Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

                         

                         

                        WDM Streaming Capture Devices:

                        Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

                        Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

                        HD WebCam,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

                         

                         

                        WDM Streaming Rendering Devices:

                        Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

                         

                         

                        BDA Network Providers:

                        Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

                        Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

                        Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

                        Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

                        Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

                         

                         

                        Video Capture Sources:

                        HD WebCam,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

                         

                         

                        Multi-Instance Capable VBI Codecs:

                        VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

                         

                         

                        BDA Transport Information Renderers:

                        BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669

                        MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

                         

                         

                        BDA CP/CA Filters:

                        Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708

                        Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708

                        PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708

                        XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

                         

                         

                        WDM Streaming Communication Transforms:

                        Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

                         

                         

                        Audio Renderers:

                        Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17713

                        Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713

                        Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713

                        DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713

                         

                         

                        ---------------

                        EVR Power Information

                        ---------------

                        Current Setting: {651288E5-A7ED-4076-A96B-6CC62D848FE1} (Balanced)

                          Quality Flags: 2576

                            Enabled:

                            Force throttling

                            Allow half deinterlace

                            Allow scaling

                            Decode Power Usage: 100

                          Balanced Flags: 1424

                            Enabled:

                            Force throttling

                            Allow batching

                            Force half deinterlace

                            Force scaling

                            Decode Power Usage: 50

                          PowerFlags: 1424

                            Enabled:

                            Force throttling

                            Allow batching

                            Force half deinterlace

                            Force scaling

                            Decode Power Usage: 0

                        • 9. Re: HD 4000 poor performance
                          Son Nguyen Duc

                          driver last version: "infinst_autol_9.3.0.1019 + HD4000 win64 V917102875" is lag.

                          After i reinstall old version "Chipset_Intel_9.2.2.1031 + VGA_Intel_8.15.10.2712" i play webgame is faster 10%

                          • 10. Re: HD 4000 poor performance
                            nic

                            Thanks for the information.

                             

                            The current version of the driver you have (2712) is out of date.  Additionally, you should try using your OEM provided drivers (Acer*) instead of the Intel® generic drivers.  Go ahead and try the .2867 driver located here;

                            Acer Support: Downloads &amp; Support Documents - Notebook / Aspire / Aspire S3-391

                             

                            Let me know how it goes,

                            -Nic

                            • 11. Re: HD 4000 poor performance
                              Son Nguyen Duc

                              I chose combobox Operating Systen windows7 is not driver '2867', It for windows 8

                              i using windows 7 home premium x64 OEM

                              i try last version '2875' result is worse '2712', I said above

                              • 12. Re: HD 4000 poor performance
                                nic

                                2712 is the latest released version from Dell for Windows 7 home premium.  If you are using the 2875 from our site, you may experience decreased performance, since you are operating a generic driver on an OEM system.

                                 

                                http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_9.17.10.2867_W8x64_A.zip?acerid=634873452932675160&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20S3-391&OS=ALL&LC=en&BC=ACER&SC=PA_7

                                 

                                This is the download for 2712.

                                 

                                Thanks,

                                -Nic

                                • 13. Re: HD 4000 poor performance
                                  Yups

                                  This has nothing to do with his OEM system. 2712 is a series 15.26 driver whereas 2875 a series 15.28 driver. 15.28 has performance issues in various games, especially due to the low clock bug.

                                  • 14. Re: HD 4000 poor performance
                                    nic

                                    You are right Yups.  Son Nguyen Duc was able to successfully play his games with the 2712 driver, the one provided by Dell.  He's currently trying to use the 2875 generic driver, which he is experiencing issues with.  I recommend going back to the 2712 driver since it was best functioning for them.

                                     

                                    Thanks,

                                    -Nic

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