1 2 3 Previous Next 30 Replies Latest reply on Jul 27, 2013 8:52 AM by MikeMulkearns

    Intel Centrino N2230 lose Wifi connection since Windows 8 upgrade

    laurent_31

      Good evening,

       

      I upgraded my Asus N76VZ, equipped with an Intel Centrino N 2230 WiFi board, to Windows 8 at the end of last month. Before this upgrade I din't notice any problem with Wifi connexion (I own it since October 8th).

       

      But since Windows 8 is on my PC, I'm losing WiFi connexion 1 to 3 times per day. When the connexion is lost, it is impossible to reestablish it as I have the message "No connection available". If I launch a diagnostic of the board in the Configuration Panel, the connection becomes sometimes available but is lost again a few minutes later. The only way I have is to restart the PC. Then the connection remains stable for a few hours (variable duration).

       

      I searched on Intel site and I found exactly the same symptom here: http://www.intel.com/support/wireless/wlan/pro3945abg/sb/CS-031631.htm

       

      But as you will see, the problem seems to be corrected with driver 13.2.1.0 and mine is 15.5.6.48. I tried the configuration change described in this page as a workaround, but without effect.

       

      Today, I had the idea to launch the Intel Event Observer utility to capture information. I noticed the connection lost around 16:41. It realy hapened a few minutes before, but not a long time as I was sorting my bookmarks, so I was accessing to internet frequently. The capture's result are at the end of this message.

       

      As you will see there is almost nothing all day long (I started the utility around 10:00 AM). Fire starts at 16:02. There is a first connexion lost at 16:04 but I didn't noticed it, connexion as been re-established without my intervention. The described problem appears at 16:38, but you can see the many messages of authentication between the first (non-noticed disconnection and the noticed one). After this, multiple connections and disconnections are attempts to restart the board using the Windows Control Panel. I finally had to restart the PC.

       

      I hope someone could understand what happens to my system and help me to solve this issue.

       

      Many thanks for your help and time,

       

      Laurent

       

      #SourceTimeError SeverityDomainDescription
      146ZCfgSvc11/16/2012 11:38:13InformationSecurityAuthenticating Wireless Profile: ALU22231
      145ZCfgSvc11/16/2012 11:38:34InformationSecurityAuthenticating Wireless Profile: ALU22231
      144ZCfgSvc11/16/2012 16:02:43InformationSecurityAuthenticating Wireless Profile: ALU22231
      143ZCfgSvc11/16/2012 16:03:50InformationSecurityAuthenticating Wireless Profile: ALU22231
      142ZCfgSvc11/16/2012 16:03:55InformationSecurityAuthenticating Wireless Profile: ALU22231
      141ZCfgSvc11/16/2012 16:04:00InformationSecurityLink down Wireless Profile: ALU22231
      140S24EvMon11/16/2012 16:04:00InformationTCP/IPVoIP: Got link down - deleting flows .
      139S24EvMon11/16/2012 16:04:01InformationGeneralStart Wireless Connection
      138ZCfgSvc11/16/2012 16:04:01SuccessSecurityLink up Wireless Profile: ALU22231
      137ZCfgSvc11/16/2012 16:04:01InformationSecurityAuthenticating Wireless Profile: ALU22231
      136ZCfgSvc11/16/2012 16:04:01SuccessSecurityConnected Wireless Profile: ALU22231
      135ZCfgSvc11/16/2012 16:04:18InformationSecurityAuthenticating Wireless Profile: ALU22231
      134ZCfgSvc11/16/2012 16:04:24InformationSecurityAuthenticating Wireless Profile: ALU22231
      133ZCfgSvc11/16/2012 16:04:36InformationSecurityAuthenticating Wireless Profile: ALU22231
      132ZCfgSvc11/16/2012 16:04:42InformationSecurityAuthenticating Wireless Profile: ALU22231
      131ZCfgSvc11/16/2012 16:04:59InformationSecurityAuthenticating Wireless Profile: ALU22231
      130ZCfgSvc11/16/2012 16:05:14InformationSecurityAuthenticating Wireless Profile: ALU22231
      129ZCfgSvc11/16/2012 16:05:19InformationSecurityAuthenticating Wireless Profile: ALU22231
      128ZCfgSvc11/16/2012 16:05:24InformationSecurityAuthenticating Wireless Profile: ALU22231
      127ZCfgSvc11/16/2012 16:11:05InformationSecurityAuthenticating Wireless Profile: ALU22231
      126ZCfgSvc11/16/2012 16:11:09InformationSecurityAuthenticating Wireless Profile: ALU22231
      125ZCfgSvc11/16/2012 16:12:45InformationSecurityAuthenticating Wireless Profile: ALU22231
      124ZCfgSvc11/16/2012 16:13:50InformationSecurityAuthenticating Wireless Profile: ALU22231
      123ZCfgSvc11/16/2012 16:14:04InformationSecurityAuthenticating Wireless Profile: ALU22231
      122ZCfgSvc11/16/2012 16:14:36InformationSecurityAuthenticating Wireless Profile: ALU22231
      121ZCfgSvc11/16/2012 16:14:41InformationSecurityAuthenticating Wireless Profile: ALU22231
      120ZCfgSvc11/16/2012 16:14:48InformationSecurityAuthenticating Wireless Profile: ALU22231
      119ZCfgSvc11/16/2012 16:15:03InformationSecurityAuthenticating Wireless Profile: ALU22231
      118ZCfgSvc11/16/2012 16:15:11InformationSecurityAuthenticating Wireless Profile: ALU22231
      117ZCfgSvc11/16/2012 16:17:13InformationSecurityAuthenticating Wireless Profile: ALU22231
      116ZCfgSvc11/16/2012 16:17:21InformationSecurityAuthenticating Wireless Profile: ALU22231
      115ZCfgSvc11/16/2012 16:17:28InformationSecurityAuthenticating Wireless Profile: ALU22231
      114ZCfgSvc11/16/2012 16:17:35InformationSecurityAuthenticating Wireless Profile: ALU22231
      113ZCfgSvc11/16/2012 16:17:49InformationSecurityAuthenticating Wireless Profile: ALU22231
      112ZCfgSvc11/16/2012 16:17:59InformationSecurityAuthenticating Wireless Profile: ALU22231
      111ZCfgSvc11/16/2012 16:18:05InformationSecurityAuthenticating Wireless Profile: ALU22231
      110ZCfgSvc11/16/2012 16:18:14InformationSecurityAuthenticating Wireless Profile: ALU22231
      109ZCfgSvc11/16/2012 16:18:21InformationSecurityAuthenticating Wireless Profile: ALU22231
      108ZCfgSvc11/16/2012 16:18:35InformationSecurityAuthenticating Wireless Profile: ALU22231
      107ZCfgSvc11/16/2012 16:18:42InformationSecurityAuthenticating Wireless Profile: ALU22231
      106ZCfgSvc11/16/2012 16:18:45InformationSecurityAuthenticating Wireless Profile: ALU22231
      105ZCfgSvc11/16/2012 16:19:06InformationSecurityAuthenticating Wireless Profile: ALU22231
      104ZCfgSvc11/16/2012 16:19:17InformationSecurityAuthenticating Wireless Profile: ALU22231
      103ZCfgSvc11/16/2012 16:19:29InformationSecurityAuthenticating Wireless Profile: ALU22231
      102ZCfgSvc11/16/2012 16:19:37InformationSecurityAuthenticating Wireless Profile: ALU22231
      101ZCfgSvc11/16/2012 16:19:57InformationSecurityAuthenticating Wireless Profile: ALU22231
      100ZCfgSvc11/16/2012 16:20:21InformationSecurityAuthenticating Wireless Profile: ALU22231
      99ZCfgSvc11/16/2012 16:20:32InformationSecurityAuthenticating Wireless Profile: ALU22231
      98ZCfgSvc11/16/2012 16:20:37InformationSecurityAuthenticating Wireless Profile: ALU22231
      97ZCfgSvc11/16/2012 16:20:47InformationSecurityAuthenticating Wireless Profile: ALU22231
      96ZCfgSvc11/16/2012 16:21:02InformationSecurityAuthenticating Wireless Profile: ALU22231
      95ZCfgSvc11/16/2012 16:21:14InformationSecurityAuthenticating Wireless Profile: ALU22231
      94ZCfgSvc11/16/2012 16:21:21InformationSecurityAuthenticating Wireless Profile: ALU22231
      93ZCfgSvc11/16/2012 16:21:29InformationSecurityAuthenticating Wireless Profile: ALU22231
      92ZCfgSvc11/16/2012 16:21:49InformationSecurityAuthenticating Wireless Profile: ALU22231
      91ZCfgSvc11/16/2012 16:24:02InformationSecurityAuthenticating Wireless Profile: ALU22231
      90ZCfgSvc11/16/2012 16:25:22InformationSecurityAuthenticating Wireless Profile: ALU22231
      89ZCfgSvc11/16/2012 16:25:30InformationSecurityAuthenticating Wireless Profile: ALU22231
      88ZCfgSvc11/16/2012 16:25:42InformationSecurityAuthenticating Wireless Profile: ALU22231
      87ZCfgSvc11/16/2012 16:25:48InformationSecurityAuthenticating Wireless Profile: ALU22231
      86ZCfgSvc11/16/2012 16:26:55InformationSecurityAuthenticating Wireless Profile: ALU22231
      85ZCfgSvc11/16/2012 16:36:28InformationSecurityAuthenticating Wireless Profile: ALU22231
      84ZCfgSvc11/16/2012 16:36:35InformationSecurityAuthenticating Wireless Profile: ALU22231
      83ZCfgSvc11/16/2012 16:38:02InformationSecurityLink down Wireless Profile: ALU22231
      82S24EvMon11/16/2012 16:38:02InformationTCP/IPVoIP: Got link down - deleting flows .
      81S24EvMon11/16/2012 16:38:02InformationGeneraliWMSSvc: (1) Failed to send OID 0x10107 to driver. Error - 13
      80S24EvMon11/16/2012 16:38:03InformationGeneralStart Wireless Connection
      79S24EvMon11/16/2012 16:39:02InformationGeneralStart Wireless Connection
      78S24EvMon11/16/2012 16:40:27InformationGeneralStart Wireless Connection
      77S24EvMon11/16/2012 16:41:53InformationGeneralStart Wireless Connection
      76S24EvMon11/16/2012 16:43:53InformationGeneralStart Wireless Connection
      75S24EvMon11/16/2012 16:45:18InformationGeneralStart Wireless Connection
      74S24EvMon11/16/2012 16:46:44InformationGeneralStart Wireless Connection
      73S24EvMon11/16/2012 16:48:09InformationGeneralStart Wireless Connection
      72S24EvMon11/16/2012 16:49:34InformationGeneralStart Wireless Connection
      71S24EvMon11/16/2012 16:51:35InformationGeneralStart Wireless Connection
      70WSCPlugin11/16/2012 16:52:36SuccessSecurityIntialized Event Trace
      69P2PSupplicantPlugin11/16/2012 16:52:36SuccessSecurityIntialized Event Trace
      68ZeroConfigService11/16/2012 16:52:38InformationGeneralIntel® WiFi HotSpot Assistant is not active
      67S24EvMon11/16/2012 16:52:38InformationGeneralStart Wireless Connection
      66ZCfgSvc11/16/2012 16:52:38SuccessSecurityLink up Wireless Profile: ALU22231
      65ZCfgSvc11/16/2012 16:52:38InformationSecurityAuthenticating Wireless Profile: ALU22231
      64ZCfgSvc11/16/2012 16:52:42SuccessSecurityConnected Wireless Profile: ALU22231
      63ZCfgSvc11/16/2012 16:55:54InformationSecurityAuthenticating Wireless Profile: ALU22231
      62ZCfgSvc11/16/2012 16:56:09InformationSecurityAuthenticating Wireless Profile: ALU22231
      61ZCfgSvc11/16/2012 16:56:14InformationSecurityAuthenticating Wireless Profile: ALU22231
      60ZCfgSvc11/16/2012 16:56:33InformationSecurityAuthenticating Wireless Profile: ALU22231
      59ZCfgSvc11/16/2012 16:57:00InformationSecurityAuthenticating Wireless Profile: ALU22231
      58ZCfgSvc11/16/2012 16:57:19InformationSecurityAuthenticating Wireless Profile: ALU22231
      57ZCfgSvc11/16/2012 16:57:20InformationSecurityAuthenticating Wireless Profile: ALU22231
      56ZCfgSvc11/16/2012 16:57:26InformationSecurityAuthenticating Wireless Profile: ALU22231
      55ZCfgSvc11/16/2012 16:57:39InformationSecurityAuthenticating Wireless Profile: ALU22231
      54ZCfgSvc11/16/2012 16:57:51InformationSecurityAuthenticating Wireless Profile: ALU22231
      53ZCfgSvc11/16/2012 16:58:20InformationSecurityAuthenticating Wireless Profile: ALU22231
      52ZCfgSvc11/16/2012 16:58:31InformationSecurityAuthenticating Wireless Profile: ALU22231
      51ZCfgSvc11/16/2012 16:58:42InformationSecurityAuthenticating Wireless Profile: ALU22231
      50ZCfgSvc11/16/2012 17:01:39InformationSecurityLink down Wireless Profile: ALU22231
      49S24EvMon11/16/2012 17:01:39InformationTCP/IPVoIP: Got link down - deleting flows .
      48S24EvMon11/16/2012 17:01:40InformationGeneralStart Wireless Connection
      47S24EvMon11/16/2012 17:02:06InformationGeneralStart Wireless Connection
      46WSCPlugin11/16/2012 17:03:45SuccessSecurityIntialized Event Trace
      45P2PSupplicantPlugin11/16/2012 17:03:45SuccessSecurityIntialized Event Trace
      44ZeroConfigService11/16/2012 17:03:47InformationGeneralIntel® WiFi HotSpot Assistant is not active
      43S24EvMon11/16/2012 17:03:47InformationGeneralStart Wireless Connection
      42ZCfgSvc11/16/2012 17:03:48SuccessSecurityLink up Wireless Profile: ALU22231
      41ZCfgSvc11/16/2012 17:03:48InformationSecurityAuthenticating Wireless Profile: ALU22231
      40ZCfgSvc11/16/2012 17:03:51SuccessSecurityConnected Wireless Profile: ALU22231
      39ZCfgSvc11/16/2012 17:04:46InformationSecurityLink down Wireless Profile: ALU22231
      38S24EvMon11/16/2012 17:04:46InformationTCP/IPVoIP: Got link down - deleting flows .
      37S24EvMon11/16/2012 17:04:46InformationGeneralStart Wireless Connection
      36S24EvMon11/16/2012 17:05:11InformationGeneralStart Wireless Connection
      35S24EvMon11/16/2012 17:05:11InformationGeneraliWMSSvc: (1) Failed to send OID 0x10107 to driver. Error - 13
      34S24EvMon11/16/2012 17:05:14InformationGeneralStart Wireless Connection
      33S24EvMon11/16/2012 17:06:39InformationGeneralStart Wireless Connection
      32S24EvMon11/16/2012 17:07:11InformationGeneralStart Wireless Connection
      31ZCfgSvc11/16/2012 17:07:36InformationSecurityLink down Wireless Profile: ALU22231
      30ZCfgSvc11/16/2012 17:07:36ErrorSecurityConnection attempt fail Wireless Profile: ALU22231
      29S24EvMon11/16/2012 17:08:01InformationTCP/IPVoIP: Got link down - deleting flows .
      28S24EvMon11/16/2012 17:08:01InformationGeneralStart Wireless Connection
      27WSCPlugin11/16/2012 17:08:18SuccessSecurityIntialized Event Trace
      26P2PSupplicantPlugin11/16/2012 17:08:18SuccessSecurityIntialized Event Trace
      25ZeroConfigService11/16/2012 17:08:20InformationGeneralIntel® WiFi HotSpot Assistant is not active
      24S24EvMon11/16/2012 17:08:20InformationGeneralStart Wireless Connection
      23ZCfgSvc11/16/2012 17:08:20SuccessSecurityLink up Wireless Profile: ALU22231
      22ZCfgSvc11/16/2012 17:08:20InformationSecurityAuthenticating Wireless Profile: ALU22231
      21S24EvMon11/16/2012 17:08:21InformationGeneralStart Wireless Connection
      20ZCfgSvc11/16/2012 17:08:21SuccessSecurityLink up Wireless Profile: ALU22231
      19ZCfgSvc11/16/2012 17:08:21InformationSecurityAuthenticating Wireless Profile: ALU22231
      18ZCfgSvc11/16/2012 17:08:22SuccessSecurityConnected Wireless Profile: ALU22231
      17WSCPlugin11/16/2012 17:08:26SuccessSecurityIntialized Event Trace
      16P2PSupplicantPlugin11/16/2012 17:08:26SuccessSecurityIntialized Event Trace
      15ZeroConfigService11/16/2012 17:08:28InformationGeneralIntel® WiFi HotSpot Assistant is not active
      14S24EvMon11/16/2012 17:08:29InformationGeneralStart Wireless Connection
      13ZCfgSvc11/16/2012 17:08:29SuccessSecurityLink up Wireless Profile: ALU22231
      12ZCfgSvc11/16/2012 17:08:29InformationSecurityAuthenticating Wireless Profile: ALU22231
      11ZCfgSvc11/16/2012 17:08:32SuccessSecurityConnected Wireless Profile: ALU22231
      10ZCfgSvc11/16/2012 17:09:00InformationSecurityAuthenticating Wireless Profile: ALU22231
      9ZCfgSvc11/16/2012 17:09:01InformationSecurityAuthenticating Wireless Profile: ALU22231
      8ZCfgSvc11/16/2012 17:09:15InformationSecurityAuthenticating Wireless Profile: ALU22231
      7ZCfgSvc11/16/2012 17:09:21InformationSecurityAuthenticating Wireless Profile: ALU22231
      6ZCfgSvc11/16/2012 17:09:31InformationSecurityAuthenticating Wireless Profile: ALU22231
      5ZCfgSvc11/16/2012 17:09:43InformationSecurityAuthenticating Wireless Profile: ALU22231
      4ZCfgSvc11/16/2012 17:10:34InformationSecurityLink down Wireless Profile: ALU22231
      3S24EvMon11/16/2012 17:10:34InformationTCP/IPVoIP: Got link down - deleting flows .
      2S24EvMon11/16/2012 17:10:34InformationGeneralStart Wireless Connection
      1S24EvMon11/16/2012 17:10:59InformationGeneralStart Wireless Connection
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